Announcement thread: https://bitcointalk.org/index.php?topic=1812350.0User involved: https://bitcointalk.org/index.php?action=profile;u=958484This accusation has already been discussed in the announcement thread of BetOpen.co, I will quote the most important messages from that discussion.
Quick summary of the accusation: BetOpen.co accused me of fraudulent activities, claiming I placed bets during or after matches have already finished but fails to provide any evidence.
My first post where I stated the issue:
Alright, I didn't really want to do this but the BetOpen.co support is leaving me no choice.
The BetOpen.co staff just confiscated my entire balance of
5.97 BTC:
Apparently this happened because I won 21 out of 23 bets on a single day (March 26th) as you can see in the e-mail reply I got when I asked why my withdrawal was taking longer than usual:
A few days passed but I got no reply, as I'm quite sure no fraudulent activities took place I sent them a reminder and I got the following reply:
Again, there is no proof in their response that I somehow cheated, I simply got lucky that day, that's all.
I sent them an e-mail back that I was willing to compromise on their offer so that they could leave like 2 BTC in my account so I could continue gambling on their site, unfortunately they are not willing to do this:
I replied that the amount of 9 - 10 BTC is obviously wrong since they forgot to withdraw the stake from the winnings and that my winnings that day were actually a lot less:
They can take my winnings from that day so I can keep playing with the rest of my balance but they are no longer responding.
I really hope BetOpen will come up with a solution because I don't like going trough channels like this forum to solve an issue.
First reply from BetOpen.co, once again failing to provide any evidence:
Player just "forgot" to mention that he got successfull withdrawals before. His account was flagged as fraudalent by our system and team, as an example was shown his performance during the day with winnings of 21 consecutive tickets with a chance of 0.00024% (percent) with the same bet types (yeah, just lucky). After this player started to "trade", wants to reset all winnings by the day (so admits that bets were fraudalent generally). Our policy as well as on any other sportsbook is suspension/closure of any account that is set as fraudalent. We just wanted to give this user the ability to continue playing honestly, so offered him not closing the account fully. After this he started to threatening by posting on this forum etc. Of course he lightened all as we are bad, and he is just honest lucky guy. But if you want you can check that absolutely all withdrawals of our players were payed, and this is the only case of complain of this kind.
We don't want to start some spamming discussion in this topic, as it is dedicated for news and updates about the platform, so we will not continue the discussion regarding this case, that's it.
The rest of the discussion:
Correct, you did pay the withdrawals I requested before you flagged my account. The total amount of my withdrawals was roughly the same as the amount I deposited in total.
However, you flagged my account for fraudulent activity, but you NEVER provided any proof at all. The reason I suggested you just reset my winnings from that day is because I unfortunately have some experience with bookmakers not willing to pay out because I won some money. I rather leave with something than nothing of course.
Imagine going to the casino and playing roulette and winning 20 consecutive spins in a row. And then all of a sudden the casino decides you are a fraud and takes all your winnings without providing any kind of proof.
I'm sorry but the only fraud here is you because you refuse to pay out a winner.
Edit:
Also, this is another reply where you simply refer to your ToS without providing any info. Life as a bookmaker must be easy. In case of a winner you simply take his funds and close the discussion...
So again, regarding mow case...
His account was flagged with fraud/suspicious activity, because on that day vulnerability were present on our website(it were fixed by dev team the day later). We can't provide the technical details of the issue (due to security reasons).
As an example of the outcome of this vulnerability for this user, we could show more detailed view on his bets.
2 days before the issue were active: Won - 7, Lost - 10
The day before : Won - 8, Lost - 7
On the day issue were active : WON - 21(same sport and bet type), Lost - 2. Probability - 0.00024%, which means average user will need to place same amount of bets for 416667 days (1141 years) to 100% achieve the same result
1 day after issue was fixed: Won - 3, Lost - 2
2 days after issue was fixed: Won - 1, Lost - 3.
After the investigation by the team, account status were set as fraudalent/taken advantage of the platform and by our T&Cs (and any other sporstbook) we should have just close it. But we decided to offer user the ability to play honestly by reseting the balance(our mistake). After this user starts to trade and threaten us by arguing on this forum. Of course here he says that we are bad and he were just super hugely "lucky" on the day of vulnerability happened.
By the way, user have also received 200mB bonus before and have successfully withdrawed more than he deposited.
Once again I have seen no proof that I actually cheated. You only mention some vulnerability that I used?
Please provide more info (via pm or email). Also, like I already suggested in my email, just take away my winnings from that day and return the other funds that were also in my account, which I won during other days were I supposedly didn't cheat using your so called vulnerabilities
Also, my account is now completely closed by BetOpen, meaning I have no possibilities to show the bets I placed and prove my innocence
So again, regarding mow case...
His account was flagged with fraud/suspicious activity, because on that day vulnerability were present on our website(it were fixed by dev team the day later). We can't provide the technical details of the issue (due to security reasons).
As an example of the outcome of this vulnerability for this user, we could show more detailed view on his bets.
2 days before the issue were active: Won - 7, Lost - 10
The day before : Won - 8, Lost - 7
On the day issue were active : WON - 21(same sport and bet type), Lost - 2. Probability - 0.00024%, which means average user will need to place same amount of bets for 416667 days (1141 years) to 100% achieve the same result
1 day after issue was fixed: Won - 3, Lost - 2
2 days after issue was fixed: Won - 1, Lost - 3.
After the investigation by the team, account status were set as fraudalent/taken advantage of the platform and by our T&Cs (and any other sporstbook) we should have just close it. But we decided to offer user the ability to play honestly by reseting the balance(our mistake). After this user starts to trade and threaten us by arguing on this forum. Of course here he says that we are bad and he were just super hugely "lucky" on the day of vulnerability happened.
By the way, user have also received 200mB bonus before and have successfully withdrawed more than he deposited.
All of this so called proofs are assumptions only, which means it doesnt prove anything,
The percetage you are telling where you based your judgement which is 0.00024% is bullshit. One fact and explanation on that is the powerball lottery where the chance of winning is 0.00000057%, and still there is someone winning it.
The percentage is calculated correctly, i think you forgot that powerball lottery sells hundreds of millions of tickets before win happens, we don't operate such amounts.
You can see the basic tickets info on the last page, but more details will not give additional proof, because tickets info (like time) also were affected by the issue. Issue were related to server time zones, and gave ability to place pre-game bets during and after the game, that's all that we can safely disclose/show. We can't give backend/server details.
And we won't change the decision about this case. So i hope we stop meaningful discussion about it.
We're distributed globally.
Again, I ask them for any real evidence:
Okay, so I placed bets during and after the games had ended? I highly doubt that I did that and even if I did it was not intentional.
Please show me the bets with timestamp which were wrong in your eyes.
Which they fail to show, once again:
Okay, so I placed bets during and after the games had ended? I highly doubt that I did that and even if I did it was not intentional.
Please show me the bets with timestamp which were wrong in your eyes.
This is violation of the rules, punished as described in T&Cs so intention doesn't matter.
As i said above, timestamps were also affected by the issue and weren't saved correctly. And we can not disclose backend/server info.
Haha okay, so you say I placed bets during and after the games but cannot back this up with any evidence. Sounds like a lot of bullshit to me to be honest.
Why will you not just reset my winnings from that day?
But there was NO fraudulent activity like I already told you.
You claim there is but cannot even provide any evidence and just come up with random facts
You still owe me at least 2 Bitcoin if you remove the winnings from that day.
Untill this is sorted out I will advice everybody to stay away from this site because they will refuse to pay any big winners
Why will you not just reset my winnings from that day?
Any fraud usage is punished by closure of the account (and also you've used the fraudalent obtained coins to increase the balance more and counting them as fair), we just offered you ability to continue betting honestly by keeping account active, which you denied.
Lets stop the discussion, as said before we won't change our decision.
If we wanted just to keep your coins, we could block account without any explanations, discussions and chats here as other sportsbooks do. But you will never see any feedback like that from our users, your case is the only one with this kind of issue. So any blames to us about "scam" that were brought before are empty and unfair.
I will update this post if any new information comes up, I the mean time I suggest everybody to stay away from this site.
