Bitsabound
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June 09, 2017, 12:48:06 PM |
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Team BFG
Thank you for resolving my BTC withdrawal! I have one more ticket that needs resolved. It's for a timed out MCAP purchase. I am guessing my mistake was to send .0675btc for a .067btc purchase. The ticket #is 1946. Username: Heyhey1313
Thank you for your prompt reply, tho slow sometimes I am gathering that you are trying to help your investors!
Dear @ Bitsabound, Team have requested you for the transaction id for your order. Please do share it on your ticket. Thanks & Regards, Team BGF I replied to my ticket on the BGF Helpdesk site with the number Thank you Dear @ Bitsabound, Team have replied back on your ticket & details has been given in the ticket. Please do accordingly. Thanks & Regards, Team BGF I have responded to their request...I will write an update on this forum with the result. Thank you!
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ergauravsharma
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June 09, 2017, 07:01:30 PM |
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I have sent all the details in message of this forum. Please check your inbox and let me know if you need more details.
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scifi009
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June 10, 2017, 10:53:16 AM |
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Hi BGF Team,
If we choose to withdraw bitcoin from BGF account, can we withdraw it into zebpay or any other bitcoin wallet or we should withdraw only in myetherwallet only? If anybody else withdrawn into zebpay can pls suggest. Thanks.
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bgf_team
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June 10, 2017, 11:28:39 AM |
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Hi BGF Team,
If we choose to withdraw bitcoin from BGF account, can we withdraw it into zebpay or any other bitcoin wallet or we should withdraw only in myetherwallet only? If anybody else withdrawn into zebpay can pls suggest. Thanks.
Dear @ scifi009, Yes you can withdraw in your zebpay wallet address as well. Please just make sure you provide a valid wallet address. Thanks & Regards, Team BGF
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absvenkat
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June 11, 2017, 06:34:37 PM |
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Hey ,
My username is Baconjam I just put in a request to withdraw 0.69 BTC .Once i clicked withdraw ,I recieved a message saying I needed to confirm the transaction via email. I have niether recieved any email nor can I see the transaction details on my BGF wallet. The BTC is simply missing from my account now with no trace !!.
What is going on ??
Please help me resolve this at the earliest BGF team !
Thanks
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timsbt
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June 11, 2017, 10:32:17 PM |
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To bgf_team,
I have similar problem with withdrawing btc to my wallet, I withdrew once before, got the verification from email, and everything worked fine, but not this time, no verification email at all, and my btc is gone from my account. I'd like to know what is going on either and all previous withdrawal requests are gone too? Got a bad feeling about this.
Username: timsbgf
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absvenkat
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June 12, 2017, 07:08:29 AM |
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Please get back to us soon BGF.! hope this gets resolved !
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bgf_team
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June 12, 2017, 10:00:39 AM |
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Hey ,
My username is Baconjam I just put in a request to withdraw 0.69 BTC .Once i clicked withdraw ,I recieved a message saying I needed to confirm the transaction via email. I have niether recieved any email nor can I see the transaction details on my BGF wallet. The BTC is simply missing from my account now with no trace !!.
What is going on ??
Please help me resolve this at the earliest BGF team !
Thanks
Dear @ absvenkat, There was some issue with email server because of which emails were not being sent. We have fixed it & now you must have received the email in your inbox. Please check & confirm the same. Thanks & Regards, Team BGF
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bgf_team
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June 12, 2017, 10:01:42 AM |
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To bgf_team,
I have similar problem with withdrawing btc to my wallet, I withdrew once before, got the verification from email, and everything worked fine, but not this time, no verification email at all, and my btc is gone from my account. I'd like to know what is going on either and all previous withdrawal requests are gone too? Got a bad feeling about this.
Username: timsbgf
Dear @ timsbt, There was some issue with email server because of which emails were not being sent. We have fixed it & now you must have received the email in your inbox. Please check & confirm the same. Thanks & Regards, Team BGF
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absvenkat
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Activity: 6
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June 12, 2017, 10:22:33 AM |
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Hey ,
My username is Baconjam I just put in a request to withdraw 0.69 BTC .Once i clicked withdraw ,I recieved a message saying I needed to confirm the transaction via email. I have niether recieved any email nor can I see the transaction details on my BGF wallet. The BTC is simply missing from my account now with no trace !!.
What is going on ??
Please help me resolve this at the earliest BGF team !
Thanks
Dear @ absvenkat, There was some issue with email server because of which emails were not being sent. We have fixed it & now you must have received the email in your inbox. Please check & confirm the same. Thanks & Regards, Team BGF I recived the email link.After clicking on it,it says the request has been verified and under process. I however do not see a record of it under the withdrawals tab in my BGF wallet.. Should i be worried ?
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khufuking
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June 12, 2017, 10:32:21 AM |
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Any single positive post about this site from not a newbie account !!!! and BTW being on coinmarketcap does not means it is not scam . hope i see
some review and vouch from high rank member .
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absvenkat
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Activity: 6
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June 12, 2017, 11:18:46 AM |
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Hey ,
My username is Baconjam I just put in a request to withdraw 0.69 BTC .Once i clicked withdraw ,I recieved a message saying I needed to confirm the transaction via email. I have niether recieved any email nor can I see the transaction details on my BGF wallet. The BTC is simply missing from my account now with no trace !!.
What is going on ??
Please help me resolve this at the earliest BGF team !
Thanks
Dear @ absvenkat, There was some issue with email server because of which emails were not being sent. We have fixed it & now you must have received the email in your inbox. Please check & confirm the same. Thanks & Regards, Team BGF I recived the email link.After clicking on it,it says the request has been verified and under process. I however do not see a record of it under the withdrawals tab in my BGF wallet.. Should i be worried ? Kindly respond BGF- Team.How long can I expect the withdrawal to take ? and should I be worried that the transaction is not visible on my BGF wallet ?. Thanks
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SkynetT2
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Activity: 5
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June 12, 2017, 02:34:35 PM |
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@bgf_team
It is the second time that I have got into issues with your transaction processing system in such a short time.
I have also logged support ticket #3421 (username: techartgeek). Could you please get it addressed.
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absvenkat
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Activity: 6
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June 12, 2017, 03:05:33 PM |
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Hey ,
My username is Baconjam I just put in a request to withdraw 0.69 BTC .Once i clicked withdraw ,I recieved a message saying I needed to confirm the transaction via email. I have niether recieved any email nor can I see the transaction details on my BGF wallet. The BTC is simply missing from my account now with no trace !!.
What is going on ??
Please help me resolve this at the earliest BGF team !
Thanks
Dear @ absvenkat, There was some issue with email server because of which emails were not being sent. We have fixed it & now you must have received the email in your inbox. Please check & confirm the same. Thanks & Regards, Team BGF I recived the email link.After clicking on it,it says the request has been verified and under process. I however do not see a record of it under the withdrawals tab in my BGF wallet.. Should i be worried ? @BGF TEAM This is now getting really frustrating.All we are looking for is a simple response as to whats taking so long for deposits !. Please respond !
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nadeem1980
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June 12, 2017, 03:26:27 PM |
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Hi
I submitted a ticket for bitcoingrowthfund as I was not being responded to for 5 days, I still havnt had my ticket 2300 resolved, I understand that in a new start up there are delays and hickups but what I was amazed at was when I started a Facebook chat with them and asked where my tokens were I got a 'who the F**k* are you, I have a screenshot to prove it. I will be escalating this to the directors of the company. Very disappointed in them
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FIEX
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June 12, 2017, 08:15:02 PM Last edit: June 13, 2017, 10:45:48 AM by FIEX |
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Hi bgf_team I sold some MCAP's and withdraw my BTC. I also transferred some MCAP to C-CEX. Got my verification mail but there is nothing showing in the 'Withdrawal Requests' section. I don't have any id. Username on your exchange is 'fiex'. It was sended to this address: https://blockchain.info/address/1Dn9Q82DnbDSGDHSvWsyvVVQj93g1YoepTThanks for the responds. Ticket ID: 3477 Best regards
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SkynetT2
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June 13, 2017, 10:30:40 AM |
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@bgf_team
It is the second time that I have got into issues with your transaction processing system in such a short time.
I have also logged support ticket #3421 (username: techartgeek). Could you please get it addressed.
Hi bgf_team No response on the ticket and no response here till now. What's the plan guys?
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timsbt
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June 13, 2017, 03:34:06 PM |
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To BFG_team
I have confirmed and verified my email yesterday, still not received BTC to my BTC wallet. There's no data showing in the 'Withdrawal Requests' section either, it usually does. What's going on? Please help.
username: timsbgf
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FIEX
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June 14, 2017, 05:30:22 AM |
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Hi bgf_team I sold some MCAP's and withdraw my BTC. I also transferred some MCAP to C-CEX. Got my verification mail but there is nothing showing in the 'Withdrawal Requests' section. I don't have any id. Username on your exchange is 'fiex'. It was sended to this address: https://blockchain.info/address/1Dn9Q82DnbDSGDHSvWsyvVVQj93g1YoepTThanks for the responds. Ticket ID: 3477 Best regards Everything is ok! Received my MCAP's on C-CEX and my BTC in my account. Great work!
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