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Author Topic: Is bter.com legit? Can't withdraw any funds  (Read 11778 times)
rammy2k2
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May 07, 2013, 07:34:39 AM
 #41

Just wanted to check if bter.com is legit.

Are you guys able to withdraw your funds? I've tried BTC, LTC and FTC - no withdrawal worked so far!

im using them everyday , no problems !
alex_fun
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May 07, 2013, 08:06:08 AM
 #42

network error last 30 min when pressing to buy sell bbq.

Craftyman
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May 07, 2013, 08:11:05 AM
Last edit: April 07, 2014, 08:44:16 PM by Craftyman
 #43

+1 This website is legit, their support answers my emails almost instantly and I've been using it for about three days now, made more BTC there than on any other exchange.

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Tesla71
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May 08, 2013, 01:01:06 PM
 #44

Bter seems to have some issues with the orderbook (or do own orders not show up?)


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May 08, 2013, 01:06:26 PM
 #45

I always get the error message "Invalid fund password". I am assuming this "fund password" is the same as my login password, no?

There seems to be no way to change password, eMail - or anything at all - under "My Account". 

The fund password is different you set it when you signed up remember?

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frobley
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May 08, 2013, 11:21:47 PM
 #46

I always get the error message "Invalid fund password". I am assuming this "fund password" is the same as my login password, no?

There seems to be no way to change password, eMail - or anything at all - under "My Account". 

I'm having the same issue now, despite having withdrawn some funds not 30 minutes ago (I'm not over daily limit).
There is a 'reset fund password' link to the left side,
I've tried this 3 times now, gone back to original password to no avail.
Praxis
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May 08, 2013, 11:23:30 PM
 #47

It's 100% legit.
BrewCrewFan
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May 08, 2013, 11:39:48 PM
 #48

They have not sent my reset link for the PW reset to withdraw funds...

Well thanks for taking 4 days worth of mining out of my hands. Last time I trust a new exchange.

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May 08, 2013, 11:49:06 PM
 #49

Bter seems to have some issues with the orderbook (or do own orders not show up?)




I e-mailed them about that. I'm sure they'll fix it if a few more people let them know Smiley

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juhakall
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May 08, 2013, 11:49:35 PM
 #50

I have received all my withdraws almost immediately. Even when I messed up the last withdraw by inputting a bogus address, support answered my email in 5 minutes and cancelled it.
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May 08, 2013, 11:52:58 PM
 #51

They are very prompt in answering e-mails. Even though their exchange is buggy, they have the best customer service.

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May 09, 2013, 01:19:19 AM
 #52

They fixed the order book and they added another decimal place Sad
frobley
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May 09, 2013, 06:51:33 PM
 #53

I always get the error message "Invalid fund password". I am assuming this "fund password" is the same as my login password, no?

There seems to be no way to change password, eMail - or anything at all - under "My Account". 

I'm having the same issue now, despite having withdrawn some funds not 30 minutes ago (I'm not over daily limit).
There is a 'reset fund password' link to the left side,
I've tried this 3 times now, gone back to original password to no avail.

I tried in the morning and all worked fine... weird
seleme
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May 12, 2013, 01:38:52 AM
 #54

What's up with "processing" stuff on ltc withdrawal, it's like that for some hour or so

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sreg0r
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May 12, 2013, 01:43:45 AM
 #55

Haven't had an issue with btc payouts from them.  Only wish they didn't round values so much, every decimal counts!
relm9
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May 12, 2013, 01:43:58 AM
 #56

What's up with "processing" stuff on ltc withdrawal, it's like that for some hour or so

Apparently for large withdrawals they do it manually. Not sure what they consider a large amount though.
SpermLord1081
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March 29, 2014, 03:21:12 AM
 #57

When you create account, you have to fill in fund password.

Oh s**t! Now I remember. Thought I could change this later. But there's no way to change anything related to "My Account". That's not good.

Wow, you poor sack of balls! Sad
startcoin568
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March 29, 2014, 05:28:42 AM
Last edit: April 07, 2014, 02:43:41 PM by startcoin568
 #58

I have nothing to do with the exchange, but I'm quite happy using them and think it would probably be fair if you would add something like [works now, my mistake] to the OP title since this thread has been floating on page 1 all day and makes them look like the biggest scam
Coinmin
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March 29, 2014, 07:30:38 AM
 #59

I withdrew in this morning. No problem at all, just received the coins within seconds.
ondratra
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June 02, 2014, 08:10:54 AM
 #60

I always get the error message "Invalid fund password". I am assuming this "fund password" is the same as my login password, no?

There seems to be no way to change password, eMail - or anything at all - under "My Account". 

No. Two different pw.

Where do I get this "fund password" from? I never had to set it.


When you create account, you have to fill in fund password.

Had the same issue - then I realized it's different name for what is usually refferd to as "PIN"
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