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Author Topic: [CLOSED] - Stumptown Miners - Avalon PCB Assembly - West Coast USA  (Read 30737 times)
ryepdx (OP)
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January 06, 2014, 06:34:26 AM
 #341

I just sent this message to a couple of my customers, and I'm posting it here as well:

Quote
Well, it looks like Colin is backing out of the project. He's going to be shipping me the miners he has managed to complete, along with the components. I plan on sending everyone their chips and the miners that were made with their chips, along with the components and circuit boards that *would* have gone into their miners.

I'm very frustrated and tired right now, and I don't imagine you're feeling any better about this news than I am. I'll be refunding the assembly cost of your order, along with my margin, as soon as Colin sends me the funds I need to do so. Please let me know if you have any questions or if there's anything more I can do to make this right by you.

Sorry to be delivering such crappy news.

Ryan

As it says above, please let me know if you have any questions. Sorry this has turned out so poorly for everyone.
DPoS
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January 06, 2014, 07:22:59 AM
 #342

as I said months ago, thanks for being above board on everything as this ship hit rocky waters and hope you can resell the few components of my small order to help you out.  You refunded me enough even when the exchange rate wasn't in your favor.

hopefully most of your customers know that some of the money is in 'sunked in' cost



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Bicknellski
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January 06, 2014, 07:49:50 AM
 #343

Sorry for this all going sideways but kudos are deserved for demonstrating how to handle a bad situation professionally Ryepdx. There is literally very little you can do when the people who promise the chips basically refuse to honor the timetable and I was amazed that to see you push things forward given the difficulty.  Knowing that feeling of dread when you just have to chuck in the towel and start again sucks been there but things will get better.

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January 27, 2014, 04:48:35 PM
 #344

Given the entire Avalon mess, I think Ryepdx has handled the situation very professionally and at times going above call of duty to satisfy individuals involved in this group buy.

Thanks Ryan, this community needs more members like you.

davecoin
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January 27, 2014, 05:56:56 PM
 #345

Ryan, is there a refund (or partial refund) for those of us that paid for boards and assembly but never received chips?

tolan77
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January 27, 2014, 07:47:22 PM
 #346

I appreciate how you've handled this Ryan. However I can't help but feel shafted. Still haven't received anything other than the 6 extra chips.

I just sent this message to a couple of my customers, and I'm posting it here as well:

Quote
I'll be refunding the assembly cost of your order, along with my margin, as soon as Colin sends me the funds I need to do so. Please let me know if you have any questions or if there's anything more I can do to make this right by you.
Ryan

I am curious, are you extending this refund to me as well? The only other person who technically you guys did make a miner for? Any time frame on when I can expect Colin to do anything? (send you my miner/refund money ect).

Given the entire Avalon mess, I think Ryepdx has handled the situation very professionally and at times going above call of duty to satisfy individuals involved in this group buy.

Thanks Ryan, this community needs more members like you.
Definitely agree. Would've been easy for him to just bail awhile ago.
southerngentuk
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January 28, 2014, 12:13:22 AM
 #347

I would be interested in building a couple of these for fun.

If anyone has a couple of full sets (pcb+components) that they are willing to let go at a price reflecting there current value (almost zero) please PM me.

I cannot justify paying there hash rate value as am gonna screw them up anyway probably so please keep the price reasonable, this is a just for fun project now..  Grin

Sorry for your losses.

SUGAR
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Beastlymac
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January 28, 2014, 12:35:09 AM
 #348

I would be interested in building a couple of these for fun.

If anyone has a couple of full sets (pcb+components) that they are willing to let go at a price reflecting there current value (almost zero) please PM me.

I cannot justify paying there hash rate value as am gonna screw them up anyway probably so please keep the price reasonable, this is a just for fun project now..  Grin

Sorry for your losses.

Yes i would also be interested depending on price.

Message me if you have any problems
ryepdx (OP)
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January 29, 2014, 05:16:12 AM
 #349

Given the entire Avalon mess, I think Ryepdx has handled the situation very professionally and at times going above call of duty to satisfy individuals involved in this group buy.

Thanks Ryan, this community needs more members like you.

Thanks, Kushedout.

Ryan, is there a refund (or partial refund) for those of us that paid for boards and assembly but never received chips?



Yes, there's a partial refund available. I'm also in the process of kitting out the components for those of you whose miners Colin did not complete. I'm trying to get everything done as soon as possible, but it *is* a very time-consuming process.

I appreciate how you've handled this Ryan. However I can't help but feel shafted. Still haven't received anything other than the 6 extra chips.

As I stated above, I'm in the process of kitting out the components and chips I received from Colin. I've also received his funds, so I'll be sending out your labor refund tomorrow.

Thanks again for your support, everyone. I'm sorry this turned out so poorly.
davecoin
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January 30, 2014, 04:22:33 AM
 #350

Thanks for the update.
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