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Author Topic: POLONIEX: My account was FROZEN for 45 days ago without feedback  (Read 255 times)
will799
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July 31, 2017, 01:54:04 PM
 #1

Hi all,

When I know my account was frozen, I created a new ticket #233106 I don't know and freeze my account by myself
Please see the photo http://imgur.com/a/0UdSO

I tried to do link https://poloniex.freshdesk.com/support/solutions/articles/1000244846-an-unknown-login-was-detected-on-my-account
Then I enabled Two-Factor Authentication on Poloniex and commented on this ticket and I don't have any feedback.

I'm worried and bored about it because I don't have any feedback from any support agent.

Somebody can help me how to contact to support of poloniex for my cases or not?

I'm appreciated your help.


Thanks.
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Friday78
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August 01, 2017, 12:01:24 AM
 #2

My account 65 days
aeroshik
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August 16, 2017, 09:42:02 AM
 #3

Yeah, me too with ticket #281499 -- 50 days old  Angry
Does poloniex have a phone number to call?
erk
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August 16, 2017, 09:54:27 AM
 #4

Try using the Contact Us form at the bottom of their page instead of that godforsaken support ticket system which they seem to totally ignore.

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August 16, 2017, 10:12:38 AM
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I did a few hours ago. Now we wait  Undecided
HellsAngel
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August 16, 2017, 10:48:51 AM
 #6

NAMES WANTED of people working at Poloniex


They owe me money !

Since several months i cannot withdraw.


So i guess someone has to visit them and talk to them.


Could you please provide me with NAMES (and even better complete ADDRESS) of people working at POLONIEX?



Write me personal messages!


Thanks in advance!
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