FRAUD WARNING: Bitstamp is holding my money hostage and ignoring me for 14 days

[Matcrypto]

I believe they are doing the same to me.  Do you mind sharing the procedure you followed to get back your funds?

Can you share the procedure to get the funds back?

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[BingoDog]

That is strange, Bitstamp is legit and one of the most trustworthy exchangers. It's not their habit to keep users without support and not solving the issues. The thing is that they are obliged with very strong AML laws and rules imposed by regulators so they have to obey certain procedures when it comes to any transactions they have some doubt or suspicion. I'm sure they will get in touch and you don't give up, just try to establish contact with every possible channel.

[cryptohunter]

they are not prepared for this increase in usage.

totally under staffed and pathetic.

I am awaiting a wire for over 1 week

They need to increase their performance because right now it is totally crap.

I have used them for years but will 100% be looking elsewhere if they don't get things moving.

[cryptohunter]

Anyone with direct contact information for bitstamp management team or ceo??

[carlfebz2]

That is strange, Bitstamp is legit and one of the most trustworthy exchangers. It's not their habit to keep users without support and not solving the issues. The thing is that they are obliged with very strong AML laws and rules imposed by regulators so they have to obey certain procedures when it comes to any transactions they have some doubt or suspicion. I'm sure they will get in touch and you don't give up, just try to establish contact with every possible channel.

Seconded, which the things you do said was true which this is one of the most good exchangers I do like. Fast support and Fast service back in the past but now seems they are fading and do already have some issues specially on deposits. Confirmation is too long and haven't been received any words from them which is very unusual to happen which is entirely different when it was before.

[johngouzi]

They sent me an email and closed my account three years ago, which I did not notice. Recently, I noticed that I left bitcoins in that account and forgot them for years. I cannot login to my account anymore. I sent emails to their support email address but got nothing replies until now. Do anybody know what can I do about this?

[vintages]

Is there any update about this now?
Because I really want to know, if there is any.
I have been hearing this kind of review about Bittrex but not with Bitstamp.Though both  exchange are good.
I feel  it could be that Bitstamp found something with your account, which is why they hold your Bitcoin.

Now I feel there is no exchange to be trusted again. The moment you feel you can trust any of them, you hear an update that makes you have a change of heart.
Please, let's  all try and learn how to avoid leaving our coins in an exchange sites to avoid stories like this.

[alyssa85]

Bitstamp is located in Bulgaria and I think they bank there too.

Bulgarian banks blocked all exchanges. See

https://www.reddit.com/r/btc/comments/7i6eiq/banks_in_bulgaria_blocked_accounts_of_all/

I expect Bitstamp is scrambling to find another european bank to deal with them.

[cryptohunter]

Bitstamp is located in Bulgaria and I think they bank there too.

Bulgarian banks blocked all exchanges. See

https://www.reddit.com/r/btc/comments/7i6eiq/banks_in_bulgaria_blocked_accounts_of_all/

I expect Bitstamp is scrambling to find another european bank to deal with them.

I don't think that is true is it?

their bank is not there i am sure it estonia or somewhere like that.

[BitHodler]

their bank is not there i am sure it estonia or somewhere like that.

I have an account at Bitstamp, and when I want to deposit, it displays GORENJSKA BANKA, which is a Slovenian bank. It might be that they use more banks within the Euro zone, but this at least shows that it isn't Bulgarian.

And another thing, Bitstamp isn't located at Bulgaria. It was a Slovenian exchange at first, but due to legal reasons, they are currently based in Luxembourg, where they were also granted their license.

That license allows Bitstamp to function as money transmitter, which is something a lot of the current exchanges can't say. They almost all are illegal money transmitters, which at some point may cost them badly.

[gentlemand]

I don't think that is true is it?

their bank is not there i am sure it estonia or somewhere like that.

Nah. That's complete and utter rubbish. Bitstamp has always been Slovenian and they've dicked around with maintaining a postbox and brass nameplate in various EU jurisdictions over the years.

[kraimoriebg]

FRAUD WARNING: Bitstamp is holding my money hostage and ignoring .Crime Company
Dear, Bitstamp return my money Thieves
sorry but this answer does not suit me i want my money withdrawn from you. You don't make enough effort to return my money to you, that's all. You are hiding the perpetrator and you are an accomplice in this scam.

Attention !!! Attention !!! Attention !!! Attention !!!
Avoid working with Bitstamp, they are thieves, swindlers
Be careful with Bitstamp this is a company that robs credit cards and I would be very careful with what data you provide because your cash accounts will be reset without your consent. If you receive an SMS or email saying that Bitstamp has made an unsuccessful attempt to take a sum of money, make no mistake, it will not stop until it withdraws your last cent. My advice is to call the bank immediately and block this card. Stay away from Bitstamp, this is a company that patronizes thieves, swindlers and hackers.

[Ararbermas]

Im actually scared on such issues when it comes exchanges especially putting a large amount of money. Indeed i have trade small amount in bitstamp but suddenly dont have any back up to recover my account..  I don't know if there's a mistakes in my information , but i actually remember my emaill and password in it..but it didn't let me in to manage my account again.. Maybe a reason because its been almost year and there's a lot of update happened and i miss it all to secure my account?  If thats the reason. im not interested anymore infact it's just a small amount.. So move on.. Lol