Is this a common issue with Bitmain?

[ImJoeYouKnow]

Got this message from Bitmain after wiring them money for two Antminer L3+s. I have a receipt of the exact amount that I sent them, yet they are telling me that I owe them another 40USD? Let me know, could this have anything to do with their servers being compromised yesterday? http://i.gyazo.com/6e2b946080d462be1475df2adf09c7c8.png

[1713438627]

1713438627

[1713438627]

1713438627

[digital$]

when did you wire the money for those L3's??

[digital$]

what a cluster#### ...now i'm wondering what to do ..preparing to wire them USD for D3+APW, should i add extra funds(ie..$35-$50 extra) to avoid any problems associated with extra fees.  very shoddy sales PR by bitmain.  in 2minds about even sending this money after what i've read here and on their support site.

[pikachuy]

Got this message from Bitmain after wiring them money for two Antminer L3+s. I have a receipt of the exact amount that I sent them, yet they are telling me that I owe them another 40USD? Let me know, could this have anything to do with their servers being compromised yesterday?

I'm guessing your bank charged you $40 wire transfer fee, which goes off from the top, so the receiver will receive $40 less of what you inputted.

For example, if you buy something for $1000, and you enter in $1000 to wire, and there is a $40 wire fee, the receiver will get only $960. So for the receiver to receive full funds, you'll need to enter in $1040 to cover the wire fee.

Hope it makes sense.

[ImJoeYouKnow]

Got this message from Bitmain after wiring them money for two Antminer L3+s. I have a receipt of the exact amount that I sent them, yet they are telling me that I owe them another 40USD? Let me know, could this have anything to do with their servers being compromised yesterday? http://i.gyazo.com/6e2b946080d462be1475df2adf09c7c8.png

I'm guessing your bank charged you $40 wire transfer fee, which goes off from the top, so the receiver will receive $40 less of what you inputted.

For example, if you buy something for $1000, and you enter in $1000 to wire, and there is a $40 wire fee, the receiver will get only $960. So for the receiver to receive full funds, you'll need to enter in $1040 to cover the wire fee.

Hope it makes sense.

Nope this is what my receipt says: https://i.gyazo.com/84dab8b93fc09485afc22cb5615250c7.png So maybe their bank took another $40 off the top? I paid Canadian so this $40USD makes no sense from my end..

[DevelopmentBank]

Got this message from Bitmain after wiring them money for two Antminer L3+s. I have a receipt of the exact amount that I sent them, yet they are telling me that I owe them another 40USD? Let me know, could this have anything to do with their servers being compromised yesterday?

I'm guessing your bank charged you $40 wire transfer fee, which goes off from the top, so the receiver will receive $40 less of what you inputted.

For example, if you buy something for $1000, and you enter in $1000 to wire, and there is a $40 wire fee, the receiver will get only $960. So for the receiver to receive full funds, you'll need to enter in $1040 to cover the wire fee.

Hope it makes sense.

Nope this is what my receipt says: So maybe their bank took another $40 off the top? I paid Canadian so this $40USD makes no sense from my end..

Maybe they were also charged $40 for receiving the wire. Have you shown this receipt to bitmain? Have you called your bank to confirm?

[ImJoeYouKnow]

when did you wire the money for those L3's??

Sent it on the 8th of August.