Avalon orders - Batch#2 waiting list

[tiananmenqian]

Wayne_Chang; 2 units; paid from walletbit balance on Feb 18; walletbit confirmed; no tracking; order number 13XX(listed in store); email confirmation from both walletbit and avalon

My shipping address is China.

2.18? Wait a month at least.

[Wayne_Chang]

Wayne_Chang; 2 units; paid from walletbit balance on Feb 18; walletbit confirmed; no tracking; order number 13XX(listed in store); email confirmation from both walletbit and avalon

My shipping address is China.

2.18? Wait a month at least.

Evidence?

[ebereon]

ebereon; 2 units; paid as guest on feb02; walletbit confirmed; no tracking ; no order number; no email; no info on asic store; nochina

[spiccioli]

ebereon; 2 units; paid as guest on feb02; walletbit confirmed; no tracking ; no order number; no email; no info on asic store; nochina

Did you open a ticket on http://support.avalon-asic.com  ?

Put inside your transaction id to walletbit and as much info as you can.

I had the same problems with walletbit on february 2, opened a ticket the same day with walletbit and support.avalon-asic and a couple of weeks ago they added my order to the store (where you have to register and fill your address and telephone number).

Put address and telephone number on support.avalon-asic as well, the cannot ship if they (Avalon team) don't have a telephone number.

spiccioli

[jovicastmn]

jovicastmn; 1 unit; paid from waletbit balance on feb02; walletbit all confirmed; no tracking ; no order number; no email; no info on asic store; tickets status (feb08): being procesed

good news:
changed may22: avalon confirmation email; order number 1####, status in store: procesed

[ebereon]

ebereon; 2 units; paid as guest on feb02; walletbit confirmed; no tracking ; no order number; no email; no info on asic store; nochina

Did you open a ticket on http://support.avalon-asic.com  ?

Put inside your transaction id to walletbit and as much info as you can.

I had the same problems with walletbit on february 2, opened a ticket the same day with walletbit and support.avalon-asic and a couple of weeks ago they added my order to the store (where you have to register and fill your address and telephone number).

Put address and telephone number on support.avalon-asic as well, the cannot ship if they (Avalon team) don't have a telephone number.

spiccioli

Hi spiccioli,

I did everything. I have 3 Tickets open with all informations in it. The oldest Ticket is from Feb 3 at 3:07 PM.

Still nothing :-(

[jovicastmn]

Hi ebereon,
Avalon resolve my ticket, before 2 day.

I think they very soon resolve other.

[dopamine]

My support ticket says being process, I order on the feb 18 and #1×××, hope I get a email wit tracking number....

[neotrix]

Neotrix; 2 units; paid as guest on Feb 2; walletbit confirmed; no tracking; no order number; confirmation from both walletbit and avalon after I emailed them 3rd February, since no news.

[Keninishna]

Random question if anyone knows, I'm going out of the country for 2 weeks (I currently live in the USA) I'm afraid DHL is going to end up delivering my avalon while I'm away. Anyway to pre sign for the package or have them hold it until I get back? I would be awful if they send it back to china.

[ProfMac]

Random question if anyone knows, I'm going out of the country for 2 weeks (I currently live in the USA) I'm afraid DHL is going to end up delivering my avalon while I'm away. Anyway to pre sign for the package or have them hold it until I get back? I would be awful if they send it back to china.

I am thinking through the same choice.  In my case, there is a trusted business close by, and I would have it delivered to them, making the arrangement through DHL and not Avalon.

I would never pre-sign.  bad, very bad.

[tiananmenqian]

2.17   EMS
china

[spiccioli]

Ok,

I got tracking for my february 2 batch 2 order, and in the order page Avalon team added

 please pay more attention to your custom, thank you.

which I don't understand what it means.

spiccioli

This morning I see a "clearance event" in my tracking...

Code:

Further Detail:
A clearance other than standard Customs entry is required for this shipment.
Next Step:
Further processing will occur as instructed by the regulatory authority. 
A DHL representative shall attempt to contact the importer or shipper 
if further information is required 

So is it blocked inside China Customs due to some issues?

spiccioli

[darkip]

This morning I see a "clearance event" in my tracking...

My parcels reached the same point yesterday afternoon (GMT+1). I also got a text from DHL later on in the evening asking me to pay customs fees of £163 (although presumably this is anticipating the charge once the devices reach the UK).

[uhoh]

This morning I see a "clearance event" in my tracking...

My parcels reached the same point yesterday afternoon (GMT+1). I also got a text from DHL later on in the evening asking me to pay customs fees of £163 (although presumably this is anticipating the charge once the devices reach the UK).

Is that a pre-advice of charge or have you had to pay up already?

cheers

[darkip]

Not sure tbh, I just paid it immediately as I didn't want any sort of slow down in delivery.

[iammagicmike]

jovicastmn; 1 unit; paid from waletbit balance on feb02; walletbit all confirmed; no tracking ; no order number; no email; no info on asic store; tickets status (feb08): being procesed

good news:
changed may22: avalon confirmation email; order number 1####, status in store: procesed

I'm thrilled to see people receiving their Avalons!

[darkip]

Delivered today

[iammagicmike]

Delivered today

what order #?

[rudrigorc2]

Delivered today

what order #?

see OP,  feb03 orders