ayiphelmy
Copper Member
Full Member
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Activity: 416
Merit: 105
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December 05, 2017, 10:53:38 PM |
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same here. been a week with no response to my ticket.
My issue is my stellar lumens withdrawal is stuck at "processing."
Ya me too stuck on processing in a week huftt
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Transactions must be included in a block to be properly completed. When you send a transaction, it is broadcast to miners. Miners can then optionally include it in their next blocks. Miners will be more inclined to include your transaction if it has a higher transaction fee.
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fabry1999
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December 06, 2017, 10:48:14 AM |
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I'm waiting for answer since 6th October for a missing deposit !!!
Very very bad service !!!
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Fabrizio
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unknownMe
Newbie
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Activity: 19
Merit: 0
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December 07, 2017, 03:47:39 AM Last edit: December 07, 2017, 01:03:35 PM by unknownMe |
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also missing deposit!
UPDATE: showed up 24h+
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chichidori
Legendary
Offline
Activity: 1694
Merit: 1003
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December 14, 2017, 05:07:43 AM |
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Just hang in there tight my folks!
I still strongly believe that Poloniex has their customers interests prioritized but that they are under immense growing pains at this time.
I've had a (smaller) missing deposit get credited after a week or so.
I hope you all get your tickets solved, as i did mine. and without trashtalking poloniex too much while they work for you. ;-)
So maybe my deposit will get credited a week or so too, i have taken a look at the contract address deposit are getting in why is mine stuck. https://etherscan.io/address/0x6351fefe03f6f95569bbee61e764ea9cf23bbe64
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rasputincoin
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December 16, 2017, 10:35:00 AM |
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I have frozen my account with mistake. Why can not I solve this myself? I can enter my account, 2FA is active but I can not process. ticket number: #580589
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egymody
Newbie
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Activity: 7
Merit: 0
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December 26, 2017, 03:27:26 PM |
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mworker
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December 26, 2017, 06:38:44 PM |
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i think that it is very hard nowadays and they never answer their tickets and they never solve any problem. someday it will become to another Mintpal.
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maeusi
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December 26, 2017, 06:40:49 PM |
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Poloniex has a HUGE backlog of tickets they're working through. Someone of reddit finally got one resolved that he'd opened in June! If you arn't making any headway, make a reddit account and then send a private message with your ticket number to https://www.reddit.com/user/Mike-PoloniexOP's problem is resolved, but this post is very useful for further issues. The issues of the second half of this year seem to be solved on poloniex, so I went back with my funds. I personally didn't have bigger issues, but there where so many threads here about issues there and they had many DDos attacks. But now its working fine. Pending deposits on XEM seem to be caused by network, not poloniex.
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blackpearrl
Newbie
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Activity: 4
Merit: 0
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February 04, 2018, 03:43:56 PM |
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tora
Member
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Activity: 532
Merit: 13
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February 12, 2018, 06:09:36 PM |
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I sent support ticket in November. Problem was my fault. Received reply last week. Problem solved in a few days. Support was slow but they did answer and solve the problem.
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deviddef445
Newbie
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Activity: 1
Merit: 0
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April 04, 2018, 02:42:39 AM |
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Poloniex Phone Number ?1_800 _571_6109 Poloniex Support Phone Number!@@
Poloniex Phone Number ?1_800 _571_6109 Poloniex Support Phone Number!@@
Poloniex Phone Number ?1_800 _571_6109 Poloniex Support Phone Number!@@ You Contact Poloniex,number For Poloniex,poloniex Help Desk Phone Number,poloniex Help Center Phone Number
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onebtcforlife
Member
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Activity: 420
Merit: 10
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April 04, 2018, 07:43:53 AM |
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I sent support ticket in November. Problem was my fault. Received reply last week. Problem solved in a few days. Support was slow but they did answer and solve the problem.
At least you got the reply from them because there are many people facing the same situation without any reply from the Poloniex and many people lose their hope and trust with this exchange. I don't know why Polo is doing this kind of thing by not answering to their loyal members.
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valera10
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April 10, 2018, 02:06:55 PM |
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They will never answer and there noway to contact directly haha Last time I wait 2 weeks to processed Ether withdraw, bad service at all
I agree. I also recently began to observe the trend of disputable situations, and now I try not to trade on this exchange. There are many other interesting exchanges;)
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