URSAY
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Activity: 1974
Merit: 1010
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June 08, 2013, 06:30:04 PM |
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We are actually just doing system maintenance and preparing to relaunch on Monday.  I'm in the process of creating my account but when it came down to verifying my ID the creepiest thing occurred. It asked me questions about my pops! It asked me to clarify what year he was born. First of all how the hell does BitInstant know my pops name!?  These types of questions are quite normal during basic verification when doing all types financial transactions. You shouldn't be alarmed. |
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The 4ner
aka newbitcoinqtuser
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Activity: 602
Merit: 500
R.I.P Silk Road 1.0
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June 08, 2013, 07:22:16 PM |
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We are actually just doing system maintenance and preparing to relaunch on Monday. I'm in the process of creating my account but when it came down to verifying my ID the creepiest thing occurred. It asked me questions about my pops! It asked me to clarify what year he was born. First of all how the hell does BitInstant know my pops name!? These types of questions are quite normal during basic verification when doing all types financial transactions. You shouldn't be alarmed. Oh. Well in that case, can you help me complete verifying my ID? I answered all questions correct and I got denied every single time. Don't know why. Now I have a message stating for me to try again in a week for failing to verify my ID too many times. |
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URSAY
Legendary
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Activity: 1974
Merit: 1010
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June 08, 2013, 07:30:46 PM |
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We are actually just doing system maintenance and preparing to relaunch on Monday. I'm in the process of creating my account but when it came down to verifying my ID the creepiest thing occurred. It asked me questions about my pops! It asked me to clarify what year he was born. First of all how the hell does BitInstant know my pops name!? These types of questions are quite normal during basic verification when doing all types financial transactions. You shouldn't be alarmed. Oh. Well in that case, can you help me complete verifying my ID? I answered all questions correct it I got denied every single time. Don't know why. Now I have a message stating for me to try again in a week for failing to verify my ID too many times. I have the same issue with my own personal account and I'm working with the devs to understand what might be causing this problem. I'm just as excited as you to see it fixed. Thanks for your patience with this new beta.  |
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The 4ner
aka newbitcoinqtuser
Hero Member
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Activity: 602
Merit: 500
R.I.P Silk Road 1.0
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June 08, 2013, 07:36:48 PM |
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I see. Well then I guess I'll try again in a week as I was told, but I'll be sad to see everyone use the new launch but me  ha ha! |
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URSAY
Legendary
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Activity: 1974
Merit: 1010
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June 08, 2013, 07:37:48 PM |
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I see. Well then I guess I'll try again in a week as I was told, but I'll be sad to see everyone use the new launch but me ha ha! If I can get you a fix earlier I'll let you know.  |
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The 4ner
aka newbitcoinqtuser
Hero Member
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Activity: 602
Merit: 500
R.I.P Silk Road 1.0
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June 08, 2013, 07:38:59 PM |
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Thanks!  |
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bit777
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June 08, 2013, 08:29:33 PM |
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We are actually just doing system maintenance and preparing to relaunch on Monday. maybe an announcement or something on the front page would have been nice but thank you for the response We did make an announcement on the front page of bitinstant.com as well as announced this on Twitter @bitinstanthelp I realize the current site design could be better to bring these issues to the forefront. However, new.bitinstant.com is just around the corner...  The new design is sooo much better! Well done! |
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heart_mons
Member
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Activity: 87
Merit: 10
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June 09, 2013, 03:31:33 PM |
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We are actually just doing system maintenance and preparing to relaunch on Monday. maybe an announcement or something on the front page would have been nice but thank you for the response We did make an announcement on the front page of bitinstant.com as well as announced this on Twitter @bitinstanthelp I realize the current site design could be better to bring these issues to the forefront. However, new.bitinstant.com is just around the corner... So now the twitter link just says that you are still down for the time being. Should we look into that too much? Does that mean it won't be up on Monday or is just weekend downtime still the plan? |
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URSAY
Legendary
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Activity: 1974
Merit: 1010
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June 09, 2013, 03:48:03 PM |
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We are actually just doing system maintenance and preparing to relaunch on Monday. maybe an announcement or something on the front page would have been nice but thank you for the response We did make an announcement on the front page of bitinstant.com as well as announced this on Twitter @bitinstanthelp I realize the current site design could be better to bring these issues to the forefront. However, new.bitinstant.com is just around the corner... So now the twitter link just says that you are still down for the time being. Should we look into that too much? Does that mean it won't be up on Monday or is just weekend downtime still the plan? Today is still Sunday. Monday is coming soon. I swear. |
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🏰 TradeFortress 🏰
Bitcoin Veteran
VIP
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Activity: 1316
Merit: 1043
👻
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June 09, 2013, 03:48:35 PM |
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Good to hear it's not another regulatory action.
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MPOE-PR
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June 10, 2013, 09:57:30 AM |
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Course it might be a good idea to let people know in advance.
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Crypto0 (OP)
Newbie
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Activity: 53
Merit: 0
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June 10, 2013, 12:48:43 PM |
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We are actually just doing system maintenance and preparing to relaunch on Monday. maybe an announcement or something on the front page would have been nice but thank you for the response We did make an announcement on the front page of bitinstant.com as well as announced this on Twitter @bitinstanthelp I realize the current site design could be better to bring these issues to the forefront. However, new.bitinstant.com is just around the corner... So now the twitter link just says that you are still down for the time being. Should we look into that too much? Does that mean it won't be up on Monday or is just weekend downtime still the plan? Today is still Sunday. Monday is coming soon. I swear. today is Monday still cash deposit option is not available |
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URSAY
Legendary
Offline
Activity: 1974
Merit: 1010
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June 10, 2013, 01:06:17 PM |
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We are actually just doing system maintenance and preparing to relaunch on Monday. maybe an announcement or something on the front page would have been nice but thank you for the response We did make an announcement on the front page of bitinstant.com as well as announced this on Twitter @bitinstanthelp I realize the current site design could be better to bring these issues to the forefront. However, new.bitinstant.com is just around the corner... So now the twitter link just says that you are still down for the time being. Should we look into that too much? Does that mean it won't be up on Monday or is just weekend downtime still the plan? Today is still Sunday. Monday is coming soon. I swear. today is Monday still cash deposit option is not available We're working to bring back this functionality ASAP. Thanks for your patience. |
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Crypto0 (OP)
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Activity: 53
Merit: 0
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June 10, 2013, 01:18:10 PM |
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We're working to bring back this functionality ASAP. Thanks for your patience.
OK.Keep spinning fairy tales stories that is what they pay you for
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The 4ner
aka newbitcoinqtuser
Hero Member
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Activity: 602
Merit: 500
R.I.P Silk Road 1.0
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June 10, 2013, 01:31:17 PM |
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We're working to bring back this functionality ASAP. Thanks for your patience.
OK.Keep spinning fairy tales stories that is what they pay you for
It's only been a couple days, relax bro! |
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URSAY
Legendary
Offline
Activity: 1974
Merit: 1010
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June 10, 2013, 02:10:13 PM |
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We're working to bring back this functionality ASAP. Thanks for your patience.
OK.Keep spinning fairy tales stories that is what they pay you for
Some accounts already have access to the new site and we will be inviting more users on an as needed basis. |
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Crypto0 (OP)
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Activity: 53
Merit: 0
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June 10, 2013, 03:30:37 PM |
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every time BTC crashes Bitinstant doing maintenance LOL
yes new website design will make a difference LOL
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URSAY
Legendary
Offline
Activity: 1974
Merit: 1010
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June 10, 2013, 07:56:12 PM |
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From http://blog.bitinstant.com/"Cash Deposits are currently down on BitInstant as we make steps to transition to our new website. We apologize for any inconvenience that this may have caused and are working as quickly as possible to reenable this feature. People have expressed concern that this benefits BitInstant in some way. On the contrary, BitInstant relies on customer transactions, so downtime only hurts us and we are therefore working as quickly as possible to reengage cash deposits. We will strive to provide future notice for similar situations as they arise in the future to help you better plan your Bitcoin purchases. We apologize for the inconvenience and will post a notice as soon as we're up and running with cash deposits. Also, stay tuned for an introduction to our new website and its great features! We think it will be worth the wait and appreciate your patience!" |
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cardcomm
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June 11, 2013, 12:28:38 AM |
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We are actually just doing system maintenance and preparing to relaunch on Monday. Would that be THIS Monday? That is, TODAY, Monday 10, 2013? You know, the day that is already almost over. Or perhaps some unspecified "Monday" in the future? |
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cardcomm
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June 11, 2013, 12:31:00 AM |
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We're working to bring back this functionality ASAP. Thanks for your patience.
OK.Keep spinning fairy tales stories that is what they pay you for
Some accounts already have access to the new site and we will be inviting more users on an as needed basis. An "As needed basis"?!?! WTF. As needed by who? Some of your customers are perhaps more valuable? Or maybe more customers will be needed once the exchange rate goes back up... What a a joke! [edit] for punctuation |
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