[OFFICIAL]Bitfinex.com first Bitcoin P2P lending platform for leverage trading

[Bonez0r]

This topic seems pretty dead, but in case someone is reading...

Since a while now, more than a month, I can't see charts anymore on the bitfinex website. In the app it works fine, but when I log into the website, the area where the chart should be is just blank, doesn't matter if I'm in trading, derivatives or lending, it's just a blank area where the chart used to be.

I'm using the latest firefox. I also tried logging in on a completely new firefox profile without any addons etc, still no charts.

Is there anyone else with this problem? Or better yet, is there a solution?

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[Potato Chips]

This topic seems pretty dead, but in case someone is reading...

Since a while now, more than a month, I can't see charts anymore on the bitfinex website. In the app it works fine, but when I log into the website, the area where the chart should be is just blank, doesn't matter if I'm in trading, derivatives or lending, it's just a blank area where the chart used to be.

I'm using the latest firefox. I also tried logging in on a completely new firefox profile without any addons etc, still no charts.

Is there anyone else with this problem? Or better yet, is there a solution?

I logged in and it works fine on my end - firefox with ublock origin. Have you looked into this basic troubleshooting article of theirs? see: https://support.bitfinex.com/hc/en-us/articles/360023364834-FAQ-on-Chart-and-User-Interface-loading-problems

I'm guessing you've also tried the "clear and refresh chart settings" button?

[Bonez0r]

I logged in and it works fine on my end - firefox with ublock origin. Have you looked into this basic troubleshooting article of theirs? see: https://support.bitfinex.com/hc/en-us/articles/360023364834-FAQ-on-Chart-and-User-Interface-loading-problems

I'm guessing you've also tried the "clear and refresh chart settings" button?

Yes, I refreshed the chart, I also cleared browser cache and checked out that link. Still no chart. I tested it on my phone in a firefox browser (instead of the Bitfinex app I normally use), and I can see a chart there. It must be something with my desktop's connection. Not a huge problem though, I'll use my phone to see charts for now. Thanks for the help.

[Saint-loup]

Be careful guys, if you haven't made KYC now Bitfinex will display a message like that when you will login. So it seems in one month and 3 weeks, June 21 2023 accounts without KYC will no longer be able to trade on the exchange or to lend their funds and will only be able to withdraw them.  
That's sad because it was one of the very few exchanges (and the only one without KYC mandatory AFAIK) allowing deposits and withdrawals with Lightning Network.

[deisik]

Be careful guys, if you haven't made KYC now Bitfinex will display a message like that when you will login. So it seems in one month and 3 weeks, June 21 2023 accounts without KYC will no longer be able to trade on the exchange or to lend their funds and will only be able to withdraw them.  
That's sad because it was one of the very few exchanges (and the only one without KYC mandatory AFAIK) allowing deposits and withdrawals with Lightning Network.

Could you please post a link to this announcement?

[Potato Chips]

Could you please post a link to this announcement?

I don't think there is.

When they made KYC mandatory last year, I remember looking for announcement blog/post and found nothing. They did update their help articles, see this for instance:

— Do I need to verify my account to start trading?

As of November 9th, 2022, new users will be able to open a Bitfinex account at the Basic Access level in an access-only (view-only) mode.

@/Saint-loup's snap is i guess for some existing users who were to be purged at a later date. My test account is showing the same notice actually. Upon checking, I could only find that pop-up notification.

Ann posts: nothing
Blog: nothing
My email: nothing - or perhaps emails are delayed or something.

[Saint-loup]

Could you please post a link to this announcement?

As Potato Chips told above there don't seem to be any announce available, I just got few emails from them and the pop-up notification I posted above each time I logged on.
I don't know if it's a global stance, but today I confirm I can't trade anymore there 

[JeromeTash]

As Potato Chips told above there don't seem to be any announce available, I just got few emails from them and the pop-up notification I posted above each time I logged on.
I don't know if it's a global stance, but today I confirm I can't trade anymore there 
https://i.ibb.co/NK50CfD/image.png

it's definitely general/global.

I just logged into my old unverified Bitfinex account and I can confirm that the trading Buy and sell) buttons are disabled as of today with a notification to verify the account.