Bittrex : Name Mismatch

[natru]

I've recently opened an account on Bittrex, and when I've opened it I've spelled my name wrong,
so when I try to verify my personal info through Bittrex it says: "We have failed to automatically process your documents due to your name from your basic application not matching what is found on your document. ". Can you please instruct me what to do since I'm under limitations of not verified account.

I cant withdraw any amount of BTC now

Image
https://prnt.sc/h2ngw4

[george1988.]

i have the same problem,you got any news?thanks

[1Referee]

Just open a support ticket (in case you haven't done so already) and explain them the situation. Isn't it common sense to do this by default when you walked yourself into 'troubles'? From that point you'll need a whole lot of patience before they sort out the issue, and trigger their understanding that what you have done was indeed a mistake at the time you signed up. Bittrex is currently being flooded with massive loads of complaints due to the governmental regulations resulting in accounts being blocked, etc.

[Slow death]

Did you write your name wrong or when you were to open account did you write your name wrong on purpose so that it remained anonymous?

many people do not register with their real names, but when the time comes to deliver documents they get into trouble, it will be difficult for them to believe that you wrote their name wrong once you could have realized this and you could have created another account with Your real name

[CyberKuro]

I've never find bittrex ask for name, maybe it's because new regulations in your country regarding KYC, where do you live? Or it just a general rules for fulfill their documents just in case. I thought it is clear that you have tocontact their support and it may take 7 days or longer due to their customers like Million people asking for help for their transactions everyday. Well, I prefer to use local exchanges, require id verification but don't have to send fresh selfie, LoL.

[mchaud]

You should open a support ticket. But as said before, make sure this hasn't been on purpose.

[BitcoinMarshal]

I've never find bittrex ask for name, maybe it's because new regulations in your country regarding KYC, where do you live? Or it just a general rules for fulfill their documents just in case. I thought it is clear that you have tocontact their support and it may take 7 days or longer due to their customers like Million people asking for help for their transactions everyday. Well, I prefer to use local exchanges, require id verification but don't have to send fresh selfie, LoL.

Currently they have new policy now all new accounts supposed to be fulfill this KYC requirement for opening accounts they already block many accounts and now doing this all trying to contact support is good but its taking too much time as many members already submit tickets and now waiting for reply from many weeks to months

[rapidleech]

they gone scam

[bL4nkcode]

they gone scam

So what proofs you are holding against them, Bittrex support or people behind this service might be idiots because of some unsolve issues but it doesnt mean that they are scam. Anyway you can say what you want to them since sometimes I'm annoyed at them also.

And to OP,  as what other said contact the support to solve this issue, if you'll not do that your money will be lock up there for sure.

[rapidleech]

they gone scam

So what proofs you are holding against them, Bittrex support or people behind this service might be idiots because of some unsolve issues but it doesnt mean that they are scam. Anyway you can say what you want to them since sometimes I'm annoyed at them also.

And to OP,  as what other said contact the support to solve this issue, if you'll not do that your money will be lock up there for sure.

are you blind or have brain issue?
they disabled thousand of account and do not respond to tickets more than 20 days - also my account was verified
i have opened 6 tickets & till now did not received a single response
do you have eye problem or something like that ?


my proof is the 100's topics opened about
https://bitcointalk.org/index.php?topic=1954598.0
https://bitcointalk.org/index.php?topic=2306630.0
https://bitcointalk.org/index.php?topic=2267728.280
https://bitcointalk.org/index.php?topic=463202.1300
https://bitcointalk.org/index.php?topic=2295703.0
https://bitcointalk.org/index.php?topic=2325580.0
https://bitcointalk.org/index.php?topic=2269086.0
https://bitcointalk.org/index.php?topic=2214083.0
https://bitcointalk.org/index.php?topic=2340162.0
https://bitcointalk.org/index.php?topic=2331561.0
https://bitcointalk.org/index.php?topic=1663636.60
.......


https://cointelegraph.com/news/bitcoin-altcoin-exchange-bittrex-eyed-with-suspicion-due-to-thousands-of-mysterious-account-closings

https://www.reddit.com/r/CryptoCurrency/comments/76i0ut/warning_bittrex_is_downgrading_accounts_to/

https://steemit.com/bittrex/@tech-trends/bittrex-is-disabling-users-account-without-any-reason

https://steemkr.com/bittrex/@penguinpablo/warning-it-seems-bittrex-is-disabling-accounts-for-no-apparent-reason

https://itsblockchain.com/account-shutdowns-bittrex/

[pfx]

Really starting to think people acting unaware of Bittrex problems are paid shills.

My simple recommendation: Open a support ticket and wait until you're dead.

[MeetThePyro]

Same issue, waiting for support since 3 weeks...

[george1988.]

its working now,i ve open a support ticket,and i wait 6working days.to be more precis i open 3 support tickets  but is working,finaly

[MeetThePyro]

its working now,i ve open a support ticket,and i wait 6working days.to be more precis i open 3 support tickets  but is working,finaly

But when you open an new ticket the last is automatically closed, right?

[george1988.]

its working now,i ve open a support ticket,and i wait 6working days.to be more precis i open 3 support tickets  but is working,finaly

But when you open an new ticket the last is automatically closed, right?

i have 2accounts on bittrex support,and i also have multiple accounts on bittrex.
yes,the last close automatic.i dont know if make any diference that i open 2 support tickets from 2 diferent accounts for the same email.

[MeetThePyro]

Ok so they closed my ticket without solve my issue... GREAT!

[CoinOverlord]

I had this problem with another exchange MONTHS ago haha. I called them and emailed them and chat to their support, they said my issue would be fixed soon. It has been MONTHS and nothing.

[MeetThePyro]

I had this problem with another exchange MONTHS ago haha. I called them and emailed them and chat to their support, they said my issue would be fixed soon. It has been MONTHS and nothing.

Which exchange?

[dolpharius]

ждy yжe 8 днeй oтвeтa, выcлaл пoвтopнo cкaны пacпopтa pф, зaгpaн пacпopт, cэлфи c пacпopтoм pф, нaпиcaл нoмep кoшeлькa c кoтopoгo пoпoлнял бaлaнc... и чyдo Бpaйaн oтвeтил мнe чтo oбьeдинил тикeты пpeдыдyщиe - ждитe cвeтa cвятoгo) жocть.. ктo peшил пpoблeмy c имeнeм дaйтe знaть.

[Starving_Marvin]

Did you write your name wrong or when you were to open account did you write your name wrong on purpose so that it remained anonymous?

many people do not register with their real names, but when the time comes to deliver documents they get into trouble, it will be difficult for them to believe that you wrote their name wrong once you could have realized this and you could have created another account with Your real name

What if the name would be Donald Duck? Something that they couldn't take seriously to be somebody's real name. I just tested what was that 'basic verification' thing all about (with a cartoon name) and then of course the basic verification failed and am not able to do it again. Does this mean I've lost several bitcoins?