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Author Topic: [ANN] Bittrex - Next generation exchange (btc/ltc/eac/ppc/rdd/ftc/and more)  (Read 167591 times)
Chol_gol
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November 01, 2017, 07:24:29 PM
 #1301

After almost 3 weeks I got a new robotic respond :

Quote
Hi papampi,

Due to an unprecedented amount of growth in a relatively short amount of time we're experiencing a longer than usual wait time responding to and resolving your requests. This wait time has also increased the number of duplicate tickets entered on the same issues, further slowing down our agents ability to get to your request in a timely manner. We apologize greatly for the wait and we are actively training new personnel and streamlining our support system to better handle the demand.

You are receiving this update as we've identified your ticket as having not received the care and attention typically seen from Bittrex Support. We are grateful for your support and understanding as we work to improve our process and respond to requests.

** WE ASK THAT IF YOUR ISSUE HAS NOT ALREADY BEEN SOLVED THAT YOU REPLY TO THIS EMAIL OR UPDATE YOUR TICKET AT https://bittrex.zendesk.com/agent/tickets/282802. **

If your issue has been solved you do not have to do anything. We will send you a reminder in a few days and if we do not hear back from you we will close this ticket for you.

We understand that waiting can be frustrating and we appreciate your patience and understanding while we scale our support team to handle the increased demand.

Thank you,

Your Bittrex Support Team

Follow us on Twitter @ https://twitter.com/BittrexExchange


At least I got a response from support ... I should be happy ...

this is automatic, i got this 5 days ago, and after I replied it, later i noticed it was marked as "Solved"
Once a transaction has 6 confirmations, it is extremely unlikely that an attacker without at least 50% of the network's computation power would be able to reverse it.
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papampi
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November 01, 2017, 10:48:35 PM
 #1302


After almost 3 weeks I got a new robotic respond :

Quote
Hi papampi,

Due to an unprecedented amount of growth in a relatively short amount of time we're experiencing a longer than usual wait time responding to and resolving your requests. This wait time has also increased the number of duplicate tickets entered on the same issues, further slowing down our agents ability to get to your request in a timely manner. We apologize greatly for the wait and we are actively training new personnel and streamlining our support system to better handle the demand.

You are receiving this update as we've identified your ticket as having not received the care and attention typically seen from Bittrex Support. We are grateful for your support and understanding as we work to improve our process and respond to requests.

** WE ASK THAT IF YOUR ISSUE HAS NOT ALREADY BEEN SOLVED THAT YOU REPLY TO THIS EMAIL OR UPDATE YOUR TICKET AT https://bittrex.zendesk.com/agent/tickets/282802. **

If your issue has been solved you do not have to do anything. We will send you a reminder in a few days and if we do not hear back from you we will close this ticket for you.

We understand that waiting can be frustrating and we appreciate your patience and understanding while we scale our support team to handle the increased demand.

Thank you,

Your Bittrex Support Team

Follow us on Twitter @ https://twitter.com/BittrexExchange


At least I got a response from support ... I should be happy ...

this is automatic, i got this 5 days ago, and after I replied it, later i noticed it was marked as "Solved"

Solved as account enabled ?
Or ticket marked solved and still disabled account ?

Chol_gol
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November 01, 2017, 11:02:02 PM
 #1303

ticket solved
yet account disabled
Call_Me_Bambi
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November 02, 2017, 02:32:04 AM
 #1304

They are attempting so hard...

Yes, they will "attempt to return", this gives them a get-out-clause to say "Well we tried but...", and probably didn't try too hard.
They also said "Bittrex will make all reasonable attempts to credit our users BTG". Bittrex seem to do a lot of 'attempting', but it's about time they actually did something - still waiting for my BTG from Bittrex.

Withdrew all my Bitcoin from Bittrex as I don't think they will give Segwit2x tokens, even if they say they will.
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November 02, 2017, 09:32:10 AM
 #1305

At least they can give an answer in this topic...
natal
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November 02, 2017, 10:17:30 AM
 #1306

Why bitcointalk administration closing eyes on scammers like bittrex?
SyGambler
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guess who's back


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November 02, 2017, 11:46:47 AM
 #1307

for the sake of god bittrex make an announcement about what's going so your users won't regret the moment that they trusted you with the money
I know that you have a lot of tickets regarding the same issue but your users deserve a reply , so go ahead an make it public
tell your traders why you decided to stop dealing with Syira , Iraq , Iran and other countries , and tell them what are you planning to do with the money
this would make things easier both for you and your ex users
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November 02, 2017, 05:09:03 PM
 #1308

It's been a month since priktically, and this fucking exchange has not responded to requests. It seems you can say goodbye to the money
Chol_gol
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November 02, 2017, 05:48:03 PM
 #1309

we will do whatever we can to punish this scam site
we will never wash our hands of our hardly-earned fund


I want to make a telegram group. I want all those whose account has been disabled to join to this group. and if we needed to file a lawsuit against them we can do it collectively for better results.
everybody is welcome
here is group:
https://t.me/joinchat/BjmOlA2Ir-_l5XhBATHoTg
Chol_gol
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November 02, 2017, 09:32:53 PM
 #1310

please sign this page against bittrex
https://www.change.org/p/bill-shihara-unblock-bittrex-user-accounts

Sign the Petition
Bill Shihara: Unblock Bittrex user accounts
TheFuzzStone
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November 02, 2017, 09:56:39 PM
 #1311

Today was a last time when I pinged Bittrex-support about this case and....






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November 02, 2017, 10:53:26 PM
Last edit: November 03, 2017, 06:09:37 PM by ahmadakbari
 #1312

More than 20 days and  my account is still disabled with no reason. No reply to the tickets, no announcement and finally block my IP instead of doing something.
How can people trust Bittrex from now on? I trusted them and they stole my money.
Hey Bittrex, why are you so silent? Don't you want to make an announcement? Don't you want to tell us what is happening? Do you know how much I tried to earn that money?
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November 03, 2017, 08:37:46 AM
 #1313

WARNING
MY ACCOUNT 24 DAYS DISABLED why? RICHIE? !!!!!!!!!!! SCAM

natal
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November 03, 2017, 09:20:58 AM
 #1314

Quote
Your account is under review and we will contact you when the review is completed. Please do not open duplicate tickets, as this will not lead to a faster resolution.

During the course of its operations, Bittrex sometimes determines that additional verification is required to process a transaction. Under these circumstances, transactions are placed on hold until that verification consistent with Bittrex’s Terms of Service, to which you agree by accessing the site:


4.1 Conditions and Restrictions. We may, at any time and in our sole discretion, refuse any exchange transaction or exchange bid submitted via the Services, impose limits on the exchange amount permitted via the Services or impose any other conditions or restrictions upon your use of the Services, without prior notice. For example, we may limit the number of open orders that you can establish via the Services or we may restrict exchanges from certain locations.


Unfortunately, we cannot provide any additional information at this time.


CoinMiner1989
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November 03, 2017, 01:00:11 PM
 #1315

3 weeks passed and they dont give us a clear response......bittrex please response your customers
enhu
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November 03, 2017, 03:37:39 PM
 #1316

I can still login to my account but the exchange said, I can't withdraw.
Which ID should I pass to be approved faster in Bittrex? I have my driver's license and passport, if I have to chose which one makes my verification fast forward?

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November 03, 2017, 05:27:45 PM
 #1317

I have my driver's license and passport, if I have to chose which one makes my verification fast forward?

I think passport would be the best option, If you belong to one of these countries as Syria, Irao... best to avoid bittrex at this time, as you may have already read, people from these countries as Syria, Irao and others who have problems with the US government had their accounts disabled, my friend had his account activated in less than 30 minutes and he handed passport

3 weeks passed and they dont give us a clear response......bittrex please response your customers

They answered: Statement on disabled accounts

You can only expect such a review to end.




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papampi
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November 03, 2017, 06:15:11 PM
 #1318

I have my driver's license and passport, if I have to chose which one makes my verification fast forward?

I think passport would be the best option, If you belong to one of these countries as Syria, Irao... best to avoid bittrex at this time, as you may have already read, people from these countries as Syria, Irao and others who have problems with the US government had their accounts disabled, my friend had his account activated in less than 30 minutes and he handed passport

3 weeks passed and they dont give us a clear response......bittrex please response your customers

They answered: Statement on disabled accounts

You can only expect such a review to end.






That statement is from Oct 17,
Nothing new ...

mint9317
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November 04, 2017, 01:08:46 AM
 #1319

Why are no youtubers/cryptomedia news reporting on this anymore? Its been weeks for a lot of people who have had their money taken hostage and yet there is a media blackout...Those youtubers that have tens of thousands of subs have a responsibility to share this info to the world...its sad how much volume Bittrex still has when they pull shady stuff like this...
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November 04, 2017, 07:53:25 AM
 #1320

Bittrex Blocked my account for no reason even I had 15000USD, they blocked it for no reason and no one replies to my mails nor do they respond to my tickets! now I have lost 15000 USD !!!!! this is such theft and I really needed that money for something so important !!!

I would like to get a lawyer please can someone help me, maybe to many people its not much money but for me my entire life is banking on this money and they just disabled my account for no reason,

Truely this is a huge problem, my wife and kids will now suffer along with me because of this scam site stealing my money! what a disspointment to the crypto world , maybe my own stupidity thinking I could actually make this money and not have someone steal it like this people. very sad day indeed
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