CoinJar - Australia's first VC-backed Bitcoin startup

[alikim]

It's very hard to say without subscribing to your website and sending coins, how much exactly I get from you for 1 coin in AUD at any given time.

All sites that buy coins in AU basically say it on the first page, like $1234 + 5% and do not require any subscription, you just fill in your bank details, get a quote - before sending coins - and then send coins if you're happy.

Your service for selling coins seem to be very unclear and unnecessarily complicated.

[ojm]

It's very hard to say without subscribing to your website and sending coins, how much exactly I get from you for 1 coin in AUD at any given time.

It's very easy once logged in.

https://i.imgur.com/cTPvS6U.png

[Gyrsur]

wow, 2% and 1.1% are nearly Bitcoinica spread fees of arround 10%  

[alikim]

It's very hard to say without subscribing to your website and sending coins, how much exactly I get from you for 1 coin in AUD at any given time.

It's very easy once logged in.

To see this, do you need to send coins to them first?

Also, can you please tell me what is that bank account verification procedure?

[ninjaboon]

It's very hard to say without subscribing to your website and sending coins, how much exactly I get from you for 1 coin in AUD at any given time.

All sites that buy coins in AU basically say it on the first page, like $1234 + 5% and do not require any subscription, you just fill in your bank details, get a quote - before sending coins - and then send coins if you're happy.

Your service for selling coins seem to be very unclear and unnecessarily complicated.

so those other sites did not collect AML or KYC documents?

[alikim]

It's very hard to say without subscribing to your website and sending coins, how much exactly I get from you for 1 coin in AUD at any given time.

All sites that buy coins in AU basically say it on the first page, like $1234 + 5% and do not require any subscription, you just fill in your bank details, get a quote - before sending coins - and then send coins if you're happy.

Your service for selling coins seem to be very unclear and unnecessarily complicated.

so those other sites did not collect AML or KYC documents?

Not for selling for sure, I've never bought coins in my life so can only talk about selling, you can google "sell bitcoin Australia" and see for yourself, normally it's just one page where as I said you first get a quote for the desired amount, then fill in your email and Australian bank details, that's it. I'm no expert but I believe they operate legally and some of them do it for a long time, so demanding anything more than that simple interface seems unreasonable.

[ArcticWolf]

It's very hard to say without subscribing to your website and sending coins, how much exactly I get from you for 1 coin in AUD at any given time.

All sites that buy coins in AU basically say it on the first page, like $1234 + 5% and do not require any subscription, you just fill in your bank details, get a quote - before sending coins - and then send coins if you're happy.

Your service for selling coins seem to be very unclear and unnecessarily complicated.

so those other sites did not collect AML or KYC documents?

Not for selling for sure, I've never bought coins in my life so can only talk about selling, you can google "sell bitcoin Australia" and see for yourself, normally it's just one page where as I said you first get a quote for the desired amount, then fill in your email and Australian bank details, that's it. I'm no expert but I believe they operate legally and some of them do it for a long time, so demanding anything more than that simple interface seems unreasonable.

To get the current spot price I just go to coinjar and click "Filler" at the top - that takes you to the spot prices. You have to sign up to get a quote - I dont think you have to send coins to get a quote, but Im not 100% sure on that point.

[ojm]

To see this, do you need to send coins to them first?

Also, can you please tell me what is that bank account verification procedure?

To buy BTC, I had to provide photo ID and proof of address (well first few purchases I didn't, but they have changed policy: http://blog.coinjar.io/2013/08/19/identification-requirements-deposit-limits/ ).

Also, for withdrawing, they have this blog article: http://blog.coinjar.io/2013/11/25/selling-and-withdrawing-with-coinjar/

To get the current spot price I just go to coinjar and click "Filler" at the top - that takes you to the spot prices. You have to sign up to get a quote - I dont think you have to send coins to get a quote, but Im not 100% sure on that point.

You just need to sign-up to get prices, no need to deposit. They want you to buy, so need to see prices before you can buy.

[jubalix]

Warning: CoinJar Filler can take Bitcoin out of your CoinJar at any time.

whats this all about please explain?

[zhoutong]

Warning: CoinJar Filler can take Bitcoin out of your CoinJar at any time.

whats this all about please explain?

CoinJar Filler is just an app for CoinJar. When you sell Bitcoin, you are not authorising a payment directly in your wallet, so you need to give CoinJar Filler authority to take Bitcoin out of your CoinJar. We obviously own both services so this is just a matter of explicit consent.

You won't be charged anything if you don't place a sell order.

[jubalix]

Warning: CoinJar Filler can take Bitcoin out of your CoinJar at any time.

whats this all about please explain?

CoinJar Filler is just an app for CoinJar. When you sell Bitcoin, you are not authorising a payment directly in your wallet, so you need to give CoinJar Filler authority to take Bitcoin out of your CoinJar. We obviously own both services so this is just a matter of explicit consent.

You won't be charged anything if you don't place a sell order.

my concern is "at any time"

does this mean say I had 1 btc in coinjar, you could just come and take that so meet some other short term supply demand....?

also when you say wallet you you mean my coin jar wallet?

[zhoutong]

Warning: CoinJar Filler can take Bitcoin out of your CoinJar at any time.

whats this all about please explain?

CoinJar Filler is just an app for CoinJar. When you sell Bitcoin, you are not authorising a payment directly in your wallet, so you need to give CoinJar Filler authority to take Bitcoin out of your CoinJar. We obviously own both services so this is just a matter of explicit consent.

You won't be charged anything if you don't place a sell order.

my concern is "at any time"

does this mean say I had 1 btc in coinjar, you could just come and take that so meet some other short term supply demand....?

also when you say wallet you you mean my coin jar wallet?

This phrase describes what CoinJar Filler can technically do by the establishment of the billing agreement. We won't do that.

If you replace "CoinJar Filler" with "SomeRandomApp", the same phrase should make sense to you. It's like giving out your credit card number to a merchant, who can really take money from you "at any time".

[jubalix]

does this apply for cash deposited as well?

also why would you allow the app to function to be able to take coins without a specific order from the customer/account holder?

[xaviarlol]

Can someone from coinjar pls PM me regarding a transaction I am trying to do that requires human intervention? Want to use coinjar to trade but need something done first.

Coinjar will make $1k commission from me, so please pm me

[zhoutong]

Can someone from coinjar pls PM me regarding a transaction I am trying to do that requires human intervention? Want to use coinjar to trade but need something done first.

Coinjar will make $1k commission from me, so please pm me

Please submit a ticket on https://support.coinjar.com/. I'm mainly working on technical stuff but there will be other people in the team to help you out while I'm not available.

[mem]

Id just like to voice my support for coinjar.io

Im no fan of zhoutong at all, I still consider what happened with bitcoinica to be an ugly corrupt mess with him at the center of it all.

That being said, I have used coinjar.io frequently over the last 4 months and they have enabled me to pay off my house with my bitcoin investment.
Ive processed nearly 1/2 a million AUD through their site without any issues.

Good work coinjar.io

[trackpantsboner]

I deposited $1000 cash a week ago, it is still not in my account and they are not replying to me.

I accidentally used the same deposit reference as a previous deposit - so it looks like if you do that, they just keep your money.

Anyone got a phone number or a street address so I can go and get my effing money from them?

[Rodyland]

I deposited $1000 cash a week ago, it is still not in my account and they are not replying to me.

I accidentally used the same deposit reference as a previous deposit - so it looks like if you do that, they just keep your money.

Anyone got a phone number or a street address so I can go and get my effing money from them?

Did you try looking on their website?

https://www.coinjar.com/contact

[trackpantsboner]

Ah, thanks

Problem was fixed an hour after my post anyway.

Back to being a fan of coinjar!

[MPOE-PR]

Id just like to voice my support for coinjar.io

Im no fan of zhoutong at all, I still consider what happened with bitcoinica to be an ugly corrupt mess with him at the center of it all.

That being said, I have used coinjar.io frequently over the last 4 months and they have enabled me to pay off my house with my bitcoin investment.
Ive processed nearly 1/2 a million AUD through their site without any issues.

Good work coinjar.io

On the internet nobody knows you live in a doghouse?