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Author Topic: BitSyncom, will all the chip orders ship together?  (Read 11527 times)
Noogsy
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June 29, 2013, 11:31:34 AM
 #141

Please please hold the chip shipment until November, so that Batch 3 customers can get their coins back by mining (and not by refunding).

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SebastianJu
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June 29, 2013, 11:37:05 AM
 #142

Please please hold the chip shipment until November, so that Batch 3 customers can get their coins back by mining (and not by refunding).

oO I miss the irony smiley...

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mybtc2020
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July 28, 2013, 02:23:24 PM
 #143

If anyone doesn't like Bitsyncom's terms, it looks like contrary to their original messaging, they are allowing full refunds.
You just need to create a support ticket and put "REFUND" as the type of the ticket.

So far as I know... no one has taken them up on this offer even though some folks have been complaining about the shipment delays for months.

If you are feeling like you need to hedge... you can order the batch of chips and hope they arrive together.

If they don't arrive in your "window" of opportunity, submit a refund request.
Worst case, they either give back your BTC, or they escalate your order.... my guess would be the former.

I guess worst worst case is they don't ship your chips and they don't refund your BTC... but I don't think they could withstand the negative fallout of that option.
Just make sure to order from a wallet you control and can validate.

Has anyone ever requested and got back a refund from Avalon?

we opened refunding option for batch #3 order since it is quite delayed, batch 2 is shipping and should be finished shipping in the end of the month, then batch #3 is to start right after, we are not refunding chip orders since the coins gets sold and is used to pay for chip order at foundry, canceling is not really possible.

but essentially we put in order for chips every week, by early July the chips that were ordered when we opened orders should be out the door by then.

I requested refund for two batch#3 units (Order #6213, #5787) and one batch#2 unit (order #2633, which you promised in email to refund in MARCH, because the B2 order was placed late due to AVALON website mistake, so the money was not used to pay for order since it was not placed successfully), just wonder when will you refund my BTC?

And is there anyone in the same situation as I am?
SebastianJu
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July 28, 2013, 02:30:09 PM
 #144

I believe only one person got a refund till now. Maybe a testrun only.

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kmtan
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August 06, 2013, 03:12:39 AM
 #145

If anyone doesn't like Bitsyncom's terms, it looks like contrary to their original messaging, they are allowing full refunds.
You just need to create a support ticket and put "REFUND" as the type of the ticket.

So far as I know... no one has taken them up on this offer even though some folks have been complaining about the shipment delays for months.

If you are feeling like you need to hedge... you can order the batch of chips and hope they arrive together.

If they don't arrive in your "window" of opportunity, submit a refund request.
Worst case, they either give back your BTC, or they escalate your order.... my guess would be the former.

I guess worst worst case is they don't ship your chips and they don't refund your BTC... but I don't think they could withstand the negative fallout of that option.
Just make sure to order from a wallet you control and can validate.

Has anyone ever requested and got back a refund from Avalon?

we opened refunding option for batch #3 order since it is quite delayed, batch 2 is shipping and should be finished shipping in the end of the month, then batch #3 is to start right after, we are not refunding chip orders since the coins gets sold and is used to pay for chip order at foundry, canceling is not really possible.

but essentially we put in order for chips every week, by early July the chips that were ordered when we opened orders should be out the door by then.


hi Yifu, Any news for the chip?

itod
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August 06, 2013, 10:29:26 AM
 #146

but essentially we put in order for chips every week, by early July the chips that were ordered when we opened orders should be out the door by then.
hi Yifu, Any news for the chip?

He said slight delay until early July, he just haven't said which year, so we have 11 months to find out if it is 2014 or a few years later.
pajak666
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August 06, 2013, 10:55:04 AM
 #147

I wonder if it's time to prepare Group Buy for lawyer and sue those f###ers
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August 06, 2013, 10:58:51 AM
 #148

Count me in!

Yifu should pay for this.
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August 06, 2013, 11:09:45 AM
 #149

but essentially we put in order for chips every week, by early July the chips that were ordered when we opened orders should be out the door by then.
hi Yifu, Any news for the chip?

He said slight delay until early July, he just haven't said which year, so we have 11 months to find out if it is 2014 or a few years later.

I expecting BitSyncom means July 2013, but there are some delays

kmtan
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August 06, 2013, 03:51:04 PM
 #150

but essentially we put in order for chips every week, by early July the chips that were ordered when we opened orders should be out the door by then.
hi Yifu, Any news for the chip?

He said slight delay until early July, he just haven't said which year, so we have 11 months to find out if it is 2014 or a few years later.

I expecting BitSyncom means July 2013, but there are some delays

not matter how, we need a update for the status..not waiting without answer..

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