I'd love to pimp my pool as well, but let's get your mining fixed first.
Does your miner tell you what your hash rate is? Does it tell you when it submits shares?
If your miner is not very fast, you may not have submitted enough shares for the pool to calculate your hash rate. Even when it does, it's not got as much information as your miner about your real hash rate. It can only estimate from how quickly you've submitted your last few shares.
Correct. If you're using GUIminer you're hash rate is in the lower right-hand corner.