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robamichael
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July 19, 2013, 06:25:50 PM |
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I submitted the request July 13th, and the support ticket was received.
If you submitted the refund request through their customer support system, odds are that they never received it. I think we were supposed to use that Google Forms thing they set up for us. I hope they at least check the tickets before sending the refund. I put the wrong refund address into the google doc form (stupidly I put the address I paid to instead of paid from) and submitted a ticket with the correct address and relevant proof that I was who I said I was. Seeing as how they didn't even touch my ticket, I would NOT assume that! Do everything you can to contact them. |
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"Bitcoin: mining our own business since 2009" -- Pieter Wuille
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jspielberg (OP)
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July 20, 2013, 01:34:01 AM |
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Anyone get a full refund yet?
Did your status on the store go to "refunded"?
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Anenome5
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July 20, 2013, 02:27:11 AM |
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Anyone get a full refund yet?
Did your status on the store go to "refunded"?
I did. And yes. |
Democracy is the original 51% attack.
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jspielberg (OP)
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July 20, 2013, 02:41:09 AM |
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Sorry... yes.
I should have been more clean.
Was wondering if anyone in "Refund Processing" got a full refund and had it go to "Refunded" state.
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jtomo22
Newbie
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Activity: 7
Merit: 0
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July 20, 2013, 07:13:08 AM |
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Has anyone requested a refund and NOT had even the status change?
My ticket status hasn't changed. Still showing 'Being Processed' since logging a ticket 25 days ago. |
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Milan77
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July 20, 2013, 09:47:59 AM |
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I submitted the request July 13th, and the support ticket was received.
If you submitted the refund request through their customer support system, odds are that they never received it. I think we were supposed to use that Google Forms thing they set up for us. Oh wow...I could have sworn I read somewhere else that we were supposed to submit a ticket... they even offer "Refund" as a subject for the ticket! What to do... what to do... I will refund your order.... I mean I will re-buy it from you and pay for shipping to my place. |
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cypherdoc
Legendary
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Activity: 1764
Merit: 1002
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July 20, 2013, 10:46:56 AM |
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Upping my offer to $5000 per.
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pikeadz
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July 20, 2013, 01:07:20 PM |
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Upping my offer to $5000 per.
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jspielberg (OP)
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July 20, 2013, 01:36:08 PM |
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Upping my offer to $5000 per.
I think the middle of August you might get some takers (at that price)  |
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rchapoteau
Newbie
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Activity: 56
Merit: 0
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July 20, 2013, 01:48:45 PM |
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I've been out of the loop for a bit on bitcoin talk and Avalon over the last 3 or 4 months. Why are people getting refunded on their batch 3's? Is Avalon forcing them to take refunds, or are people looking for a refund on their own, and if so why?
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Wayne_Chang
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July 20, 2013, 02:10:16 PM |
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I've been out of the loop for a bit on bitcoin talk and Avalon over the last 3 or 4 months. Why are people getting refunded on their batch 3's? Is Avalon forcing them to take refunds, or are people looking for a refund on their own, and if so why?
Just check the current hash rate of the whole net you will get the answer. |
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mik3
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July 20, 2013, 02:18:21 PM |
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I've been out of the loop for a bit on bitcoin talk and Avalon over the last 3 or 4 months. Why are people getting refunded on their batch 3's? Is Avalon forcing them to take refunds, or are people looking for a refund on their own, and if so why?
There's a ton of companies that have scheduled to release a crapload of powerful miners in August/September/October. IF they succeed, batch 3 will never make ROI. If they fail, batch 3 will make profit. People who requested refund think those other companies will succeed, people who stuck around think they will fail. Time will tell. |
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btcsql
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July 20, 2013, 07:32:13 PM |
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I think we are all being too optimistic on the other companies. They are going to martinfail out on their deadlines, realistically.
Really the reason I chose a refund for Batch 3 was not because of ROI, but because... let's be real, and over-clocked Avalon running fans 100% (4000 rpm) near where I sleep was just about as close to psychological torture as I think I've experienced yet. On one hand, you don't want to turn off the machine because you're losing money, but on the other hand, it's like sleeping next to a jet engine, waking up covered in sweat.
Mining is a professional business.
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jspielberg (OP)
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July 20, 2013, 07:36:03 PM |
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I must confess the fanless design of one of the competitors product was a factor in my refund as well.
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ftping
Full Member
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Activity: 183
Merit: 100
200 OK
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July 20, 2013, 09:13:39 PM |
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I think we are all being too optimistic on the other companies. They are going to martinfail out on their deadlines, realistically.
Really the reason I chose a refund for Batch 3 was not because of ROI, but because... let's be real, and over-clocked Avalon running fans 100% (4000 rpm) near where I sleep was just about as close to psychological torture as I think I've experienced yet. On one hand, you don't want to turn off the machine because you're losing money, but on the other hand, it's like sleeping next to a jet engine, waking up covered in sweat.
Mining is a professional business.
+1. Also, risk of fire when not attended, constant power drain, constant babysitting in case of issues, power outages, etc... It's not something I wanted to deal with. Of course, I may be just saying all this to validate my decision, but these are all factors that I considered when asking for a refund. |
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jspielberg (OP)
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July 21, 2013, 01:22:37 PM
Last edit: July 21, 2013, 01:57:48 PM by jspielberg |
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Woops... I just realized that the 'refund' I thought I had received from Bitsyncom was actually an unrelated bitcoin transfer (from a different source). No refund action yet from Bitsyncom --- though... ahh... still not worried. I am sure they have bigger concerns with dealing with trade-ins, batch3 and chips. I imagine we will see some traction after those are sorted.  Updating OP. |
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senseless
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July 21, 2013, 02:41:45 PM |
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let's be real, and over-clocked Avalon running fans 100% (4000 rpm) near where I sleep was just about as close to psychological torture as I think I've experienced yet.
Lol, I've never slept so well in my life as when I had my avalon running in my bedroom. Now, I'm back to not sleeping a wink  |
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Anenome5
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July 21, 2013, 10:41:46 PM |
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I'm really surprised I'm the only reported refund. I wonder what could be going on over there. Maybe I was one of the first ones they did.
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Democracy is the original 51% attack.
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Anenome5
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July 22, 2013, 12:27:34 AM |
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Anyone get a full refund yet?
Did your status on the store go to "refunded"?
I did. And yes. Through IAFCU, or bitfloor directly? Not sure what either of those entities have to do with an Avalon refund--wrong thread? I original paid bitcoin through Bitpay. However it seems Bitpay was not involved in issuing the refund, so we assume they're processing them manually. |
Democracy is the original 51% attack.
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Anenome5
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July 22, 2013, 12:34:24 AM |
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Sorry... yes.
I should have been more clean.
Was wondering if anyone in "Refund Processing" got a full refund and had it go to "Refunded" state.
Last time I checked my status was "refunded." I suppose I can check again...  |
Democracy is the original 51% attack.
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