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Author Topic: Binance Exchange - Let us grow together. Please provide us your feedback.  (Read 5465 times)
Binance_Angels (OP)
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December 28, 2017, 12:21:26 AM
Last edit: November 14, 2018, 03:16:01 PM by Binance_Angels
 #1

Greetings everyone!

The Binance Angels have taken it upon themselves to dig deeper within the communities and collect feedback from everyone who uses our exchange. Even if you don't use our exchange, we would love to know what it would take to earn your attention. We are very aware of the combined years of experience and knowledge you all hold here and any feedback you provide, good or bad, would be greatly appreciated. We are not perfect which is why we understand that we must listen to the community and continuously find a way to improve.

The markets are constantly changing, technology is quickly advancing, and we want to make sure we are always up to date so we can provide you top quality service 24 hours a day / 7 days a week. Without you we would not be where we are today. It is essential that we stay in constant communication with the people who continue to use our services and we hope to use this forum as a way to provide you with excellent service. Together, let us exchange the world  Smiley

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https://binance.com

Telegram Channels
English - Main https://t.me/BinanceExchangeالعربية: https://t.me/BinanceArabic中文: https://t.me/BinanceChineseČeština/Slovenčina: https://t.me/BinanceCzechoSlovakia
Nederlands: https://t.me/BinanceDutchTagalog: https://t.me/BinanceFilipinoFrançais: https://t.me/BinanceFrenchDeutsch: https://t.me/BinanceGerman
עברית: https://t.me/BinanceHebrewभारतीय: https://t.me/BinanceIndianItaliano: https://t.me/BinanceItalian日本語: https://t.me/BinanceJapanese
한국어: https://t.me/BinanceKoreanMoнгoл: https://t.me/BinanceMongolianNigeria: https://t.me/BinanceNigeriaفارسی: https://t.me/BinancePersian
Polski: https://t.me/Binance_PolishPortuguês: https://t.me/BinancePortugueseRomână: https://t.me/BinanceRomanianPyccкий: https://t.me/BinanceRussian
South Africa: https://t.me/BinanceSouthAfricaEspañol: https://t.me/BinanceSpanishTürkçe: https://t.me/BinanceTurkishУкpaїнcькa: https://t.me/BinanceUkrainian
Tiếng Việt: https://t.me/BinanceVietnameseThai: https://t.me/BinanceThai


Twitter:
Binance https://twitter.com/binance
Binance Uganda https://twitter.com/BinanceUG
CEO - Changpeng Zhao https://twitter.com/cz_binance
CMO - Yi He https://twitter.com/heyibinance
Binance_Angels https://twitter.com/Binance_Angel
Binance Labs https://twitter.com/BinanceLabs
Binance Academy https://twitter.com/BinanceAcademy
Binance Info https://twitter.com/BinanceInfo
Binance Malta https://twitter.com/BinanceMT
Binance Research https://twitter.com/BinanceResearch
Binance HelpDesk https://twitter.com/BinanceHelpdesk

Reddit:
https://www.reddit.com/r/binanceexchange/

CAUTION: Due to obvious security reasons this account will NEVER ask for you to reply or respond in private messaging nor will we ever ask for any personal information. You should also never share any personal information through unofficial channels. Remember, Binance Angels and Customer Support will never ask for your password or private keys, and they will never approach you to ask you to deactivate two-factor authentication (2FA) or send any currency to any address. Always use caution when providing personal information.

If you have a matter that needs direct attention please utilize our Telegram support channel https://t.me/binance_support and speak to an official support member on duty. Please make sure you open a support ticket through submit request on the Official Binance Website as well : https://support.binance.com/hc/en-us/requests/new

Bɪɴᴀɴᴄᴇ Exᴄʜᴀɴɢᴇ - world's leading cryptocurrency exchange ► Join our official Telegram community channels
Binance Ecosystem: ʙɪɴᴀɴᴄᴇ ᴜɢᴀɴᴅᴀ, ʙɪɴᴀɴᴄᴇ ʀᴇsᴇᴀʀᴄʜ, ʙɪɴᴀɴᴄᴇ ᴀᴄᴀᴅᴇᴍʏ, ʙɪɴᴀɴᴄᴇ Iɴꜰᴏ, ʙɪɴᴀɴᴄᴇ ʟᴀʙs, ʙɪɴᴀɴᴄᴇ Lᴀᴜɴᴄʜᴘᴀᴅ, ᴛʀᴜsᴛ Wᴀʟʟᴇᴛ
sᴜᴘᴘᴏʀᴛ.ʙɪɴᴀɴᴄᴇ.ᴄᴏᴍ | ʙᴇ ᴀᴡᴀʀᴇ ᴏꜰ sᴄᴀᴍᴍᴇʀs. ʙɪɴᴀɴᴄᴇ sᴛᴀꜰꜰ & ᴀɴɢᴇʟs ᴡɪʟʟ ɴᴇᴠᴇʀ ᴡʀɪᴛᴇ ᴛᴏ ʏᴏᴜ ꜰɪʀsᴛ ᴏɴ ᴘʀɪᴠᴀᴛᴇ | Follow Binance Angels on Twitter
"There should not be any signed int. If you've found a signed int somewhere, please tell me (within the next 25 years please) and I'll change it to unsigned int." -- Satoshi
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December 28, 2017, 12:22:40 AM
 #2

Hi good to see a new exchanger around,

Why should I trust you my bitcoins ?
Binance_Angels (OP)
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December 28, 2017, 12:50:22 AM
 #3

Hi good to see a new exchanger around,

Why should I trust you my bitcoins ?

Great question! This would also be my #1 concern. Security is Paramount. Many crypto exchanges have failed due to poor security procedures. Most security breaches could have been prevented by taking simple precautions to protect critical resources. Our team has developed Binance with security as the foremost concern in their minds. We strive to ensure that we have followed all the industry best practices when it comes to securing infrastructure and data including ISO/IEC27001:2013 and the CryptoCurrency Security Standard (CCSS).

Bɪɴᴀɴᴄᴇ Exᴄʜᴀɴɢᴇ - world's leading cryptocurrency exchange ► Join our official Telegram community channels
Binance Ecosystem: ʙɪɴᴀɴᴄᴇ ᴜɢᴀɴᴅᴀ, ʙɪɴᴀɴᴄᴇ ʀᴇsᴇᴀʀᴄʜ, ʙɪɴᴀɴᴄᴇ ᴀᴄᴀᴅᴇᴍʏ, ʙɪɴᴀɴᴄᴇ Iɴꜰᴏ, ʙɪɴᴀɴᴄᴇ ʟᴀʙs, ʙɪɴᴀɴᴄᴇ Lᴀᴜɴᴄʜᴘᴀᴅ, ᴛʀᴜsᴛ Wᴀʟʟᴇᴛ
sᴜᴘᴘᴏʀᴛ.ʙɪɴᴀɴᴄᴇ.ᴄᴏᴍ | ʙᴇ ᴀᴡᴀʀᴇ ᴏꜰ sᴄᴀᴍᴍᴇʀs. ʙɪɴᴀɴᴄᴇ sᴛᴀꜰꜰ & ᴀɴɢᴇʟs ᴡɪʟʟ ɴᴇᴠᴇʀ ᴡʀɪᴛᴇ ᴛᴏ ʏᴏᴜ ꜰɪʀsᴛ ᴏɴ ᴘʀɪᴠᴀᴛᴇ | Follow Binance Angels on Twitter
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December 28, 2017, 01:34:49 PM
 #4

Binance is tragic,i am waiting 12days for support request answer,i cant withdraw my funds becouse 2fa is not working,many people are reporting diffrent problems any help ,bots are getting crazy with wash trading
Mega hype with on you twitter with trading contest,50% referral programm,
You are first to shutdown by chinise regulators

 
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December 28, 2017, 02:25:28 PM
 #5

Binance is tragic,i am waiting 12days for support request answer,i cant withdraw my funds becouse 2fa is not working,many people are reporting diffrent problems any help ,bots are getting crazy with wash trading
Mega hype with on you twitter with trading contest,50% referral programm,
You are first to shutdown by chinise regulators

Usually Authenticator failures are more the result of inaccurate time or time variations on your phone. If you frequent fly, cross time zones, reset your clock, take out your phone batteries to replace them, then i assure you you will have Authenticator issues because the basic encryption running on all Authenticator Apps runs with time. Your best bet to restore your succesful logins will be to reset the time on ur phone (most phones typically automate this process for u), or more frequently make sure your time zone or daylight savings settings r the correct settings u used when setting up ur Authentication key for whatever site it was u were visiting. Or simply use internet time https://time.is to sync your clock. All the best

"It is not that fear that grips him...only a heightened sense of things."
Binance_Angels (OP)
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December 28, 2017, 04:37:59 PM
 #6

Binance is tragic,i am waiting 12days for support request answer,i cant withdraw my funds becouse 2fa is not working,many people are reporting diffrent problems any help ,bots are getting crazy with wash trading
Mega hype with on you twitter with trading contest,50% referral programm,
You are first to shutdown by chinise regulators

I am sorry you are having issues. What is your ticket #? I will push it to our support asap.

Bɪɴᴀɴᴄᴇ Exᴄʜᴀɴɢᴇ - world's leading cryptocurrency exchange ► Join our official Telegram community channels
Binance Ecosystem: ʙɪɴᴀɴᴄᴇ ᴜɢᴀɴᴅᴀ, ʙɪɴᴀɴᴄᴇ ʀᴇsᴇᴀʀᴄʜ, ʙɪɴᴀɴᴄᴇ ᴀᴄᴀᴅᴇᴍʏ, ʙɪɴᴀɴᴄᴇ Iɴꜰᴏ, ʙɪɴᴀɴᴄᴇ ʟᴀʙs, ʙɪɴᴀɴᴄᴇ Lᴀᴜɴᴄʜᴘᴀᴅ, ᴛʀᴜsᴛ Wᴀʟʟᴇᴛ
sᴜᴘᴘᴏʀᴛ.ʙɪɴᴀɴᴄᴇ.ᴄᴏᴍ | ʙᴇ ᴀᴡᴀʀᴇ ᴏꜰ sᴄᴀᴍᴍᴇʀs. ʙɪɴᴀɴᴄᴇ sᴛᴀꜰꜰ & ᴀɴɢᴇʟs ᴡɪʟʟ ɴᴇᴠᴇʀ ᴡʀɪᴛᴇ ᴛᴏ ʏᴏᴜ ꜰɪʀsᴛ ᴏɴ ᴘʀɪᴠᴀᴛᴇ | Follow Binance Angels on Twitter
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December 28, 2017, 05:08:14 PM
 #7

I used Binance.com exchange lately and didn't face any problems when depositing or withdraw unlike what others are experiencing. That's why you always need to use 2FA when making an account related to crypto to add an additional security to your account. Anyway, I like the captcha when dragging a piece of jigsaw puzzle when logging in, not like recaptcha that is annoying.

EDIT: But seriously 50% commission on your referral program is surprising.
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December 28, 2017, 05:11:04 PM
 #8

I used Binance.com exchange lately and didn't face any problems when depositing or withdraw unlike what others are experiencing. That's why you always need to use 2FA when making an account related to crypto to add an additional security to your account. Anyway, I like the captcha when dragging a piece of jigsaw puzzle when logging in, not like recaptcha that is annoying.


Thank you for your feedback, glad you are liking the exchange!

Bɪɴᴀɴᴄᴇ Exᴄʜᴀɴɢᴇ - world's leading cryptocurrency exchange ► Join our official Telegram community channels
Binance Ecosystem: ʙɪɴᴀɴᴄᴇ ᴜɢᴀɴᴅᴀ, ʙɪɴᴀɴᴄᴇ ʀᴇsᴇᴀʀᴄʜ, ʙɪɴᴀɴᴄᴇ ᴀᴄᴀᴅᴇᴍʏ, ʙɪɴᴀɴᴄᴇ Iɴꜰᴏ, ʙɪɴᴀɴᴄᴇ ʟᴀʙs, ʙɪɴᴀɴᴄᴇ Lᴀᴜɴᴄʜᴘᴀᴅ, ᴛʀᴜsᴛ Wᴀʟʟᴇᴛ
sᴜᴘᴘᴏʀᴛ.ʙɪɴᴀɴᴄᴇ.ᴄᴏᴍ | ʙᴇ ᴀᴡᴀʀᴇ ᴏꜰ sᴄᴀᴍᴍᴇʀs. ʙɪɴᴀɴᴄᴇ sᴛᴀꜰꜰ & ᴀɴɢᴇʟs ᴡɪʟʟ ɴᴇᴠᴇʀ ᴡʀɪᴛᴇ ᴛᴏ ʏᴏᴜ ꜰɪʀsᴛ ᴏɴ ᴘʀɪᴠᴀᴛᴇ | Follow Binance Angels on Twitter
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December 28, 2017, 05:34:07 PM
 #9

Thanks my ticket 200266 all is ok with time,it doeasnt work in my case,i am from central east europe,weather is nightmare,you have lot of unsolvent tickets
No problem to allow ppl withrawn with email confirmation,best option is to let users create his own pin code
You are growing 1 mln a week will be more problems.PBOC is answering on any messege in one week

 
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December 28, 2017, 05:48:59 PM
 #10

Taking a username and opening a thread is marvelous move.

I'm really happy with the service I'm getting using binance. It is the only exchange I'm trading right now. Thanks for great service.

| 500+ Premium Crypto domains for sale | CryptoMagazine.org | Advertise in my Signature for free by PM'ing me | BitcoinsChannel.com | CryptoUniversity.org  | Are you able to see this?
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December 28, 2017, 05:54:09 PM
 #11

Thanks my ticket 200266 all is ok with time,it doeasnt work in my case,i am from central east europe,weather is nightmare,you have lot of unsolvent tickets
No problem to allow ppl withrawn with email confirmation,best option is to let users create his own pin code
You are growing 1 mln a week will be more problems.PBOC is answering on any messege in one week


I have forwarded this to our live support and working on it now. Thank you for allowing me the opportunity to help you and I hope this gets resolved quickly.

Bɪɴᴀɴᴄᴇ Exᴄʜᴀɴɢᴇ - world's leading cryptocurrency exchange ► Join our official Telegram community channels
Binance Ecosystem: ʙɪɴᴀɴᴄᴇ ᴜɢᴀɴᴅᴀ, ʙɪɴᴀɴᴄᴇ ʀᴇsᴇᴀʀᴄʜ, ʙɪɴᴀɴᴄᴇ ᴀᴄᴀᴅᴇᴍʏ, ʙɪɴᴀɴᴄᴇ Iɴꜰᴏ, ʙɪɴᴀɴᴄᴇ ʟᴀʙs, ʙɪɴᴀɴᴄᴇ Lᴀᴜɴᴄʜᴘᴀᴅ, ᴛʀᴜsᴛ Wᴀʟʟᴇᴛ
sᴜᴘᴘᴏʀᴛ.ʙɪɴᴀɴᴄᴇ.ᴄᴏᴍ | ʙᴇ ᴀᴡᴀʀᴇ ᴏꜰ sᴄᴀᴍᴍᴇʀs. ʙɪɴᴀɴᴄᴇ sᴛᴀꜰꜰ & ᴀɴɢᴇʟs ᴡɪʟʟ ɴᴇᴠᴇʀ ᴡʀɪᴛᴇ ᴛᴏ ʏᴏᴜ ꜰɪʀsᴛ ᴏɴ ᴘʀɪᴠᴀᴛᴇ | Follow Binance Angels on Twitter
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December 28, 2017, 06:00:18 PM
Last edit: December 28, 2017, 06:13:41 PM by Binance_Angels
 #12

Thanks my ticket 200266 all is ok with time,it doeasnt work in my case,i am from central east europe,weather is nightmare,you have lot of unsolvent tickets
No problem to allow ppl withrawn with email confirmation,best option is to let users create his own pin code
You are growing 1 mln a week will be more problems.PBOC is answering on any messege in one week


Can you please contact Binance Support ( Username: @C_S1001      Mag Zhou - admin ) in support channel of our telegram? https://t.me/binance_support

I have communicated with her and she stated she can assist you. Let me know when you are awaiting in the channel and I will get her attention.

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December 28, 2017, 06:03:05 PM
 #13

On the binance exchange if i buy at market value do i get charged the same trading fees as doing a buy/sell limit or stop limit order? on gdax there's no fee if you buy as a maker(buy/sell limit order or stop limit order). Just want to verify if binance is the same way or its a % regardless if your a maker or a taker?
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December 28, 2017, 06:17:54 PM
Last edit: December 28, 2017, 07:35:46 PM by Binance_Angels
 #14

On the binance exchange if i buy at market value do i get charged the same trading fees as doing a buy/sell limit or stop limit order? on gdax there's no fee if you buy as a maker(buy/sell limit order or stop limit order). Just want to verify if binance is the same way or its a % regardless if your a maker or a taker?

As of right now it is a .1% trading fee across the board. However, if you have BNB, you can choose BNB to deduct 50% trading fee from that .1%.

I understand other exchanges operate differently and this is something that could possibly change in the future. We have had similar requests on this matter. I have confirmed other variations will be subsequently introduced including maker-taker.

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December 28, 2017, 07:34:57 PM
 #15

Taking a username and opening a thread is marvelous move.

I'm really happy with the service I'm getting using binance. It is the only exchange I'm trading right now. Thanks for great service.

Thank you for the kind words!

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December 28, 2017, 10:00:36 PM
 #16

Thanks my ticket 200266 all is ok with time,it doeasnt work in my case,i am from central east europe,weather is nightmare,you have lot of unsolvent tickets
No problem to allow ppl withrawn with email confirmation,best option is to let users create his own pin code
You are growing 1 mln a week will be more problems.PBOC is answering on any messege in one week


Can you please contact Binance Support ( Username: @C_S1001      Mag Zhou - admin ) in support channel of our telegram? https://t.me/binance_support

I have communicated with her and she stated she can assist you. Let me know when you are awaiting in the channel and I will get her attention.

Sorry telegram not works here,maybe it is possible to manage manuall transfer done by your support
It is 1800 centra only

Thanks for your support

 
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December 29, 2017, 01:25:41 AM
Last edit: December 29, 2017, 04:38:32 AM by Binance_Angels
 #17

Thanks my ticket 200266 all is ok with time,it doeasnt work in my case,i am from central east europe,weather is nightmare,you have lot of unsolvent tickets
No problem to allow ppl withrawn with email confirmation,best option is to let users create his own pin code
You are growing 1 mln a week will be more problems.PBOC is answering on any messege in one week


Can you please contact Binance Support ( Username: @C_S1001      Mag Zhou - admin ) in support channel of our telegram? https://t.me/binance_support

I have communicated with her and she stated she can assist you. Let me know when you are awaiting in the channel and I will get her attention.

Sorry telegram not works here,maybe it is possible to manage manuall transfer done by your support
It is 1800 centra only

Thanks for your support

For security reasons we won't be able to manually transfer over the forum. Since you can't access telegram to speak to a live rep then I suggest you update your ticket or submit a new one to completely reset the Two-Factor Authentication through the Official Binance webpage so you can gain access to your account.

"Resetting Two-Factor Authentication

For anyone that needs to reset their 2FA, you will need to open a support ticket (https://support.binance.com/hc/en-us/requests/new). If you already have, please attach the following to it:

1) The front your ID card or passport, with the personal information clearly visible.

2) A picture of the back of your ID card. If using a passport, include a picture of the cover.

3) A picture of yourself with the current date/time on a handwritten note, including your request ("Reset 2FA"), with the front side of your ID card clearly visible.

After you have completed this, we will reset your 2FA as soon as we are able. Once reset, you will be unableto withdraw for 48 hours. This is for the security of your account."

You can then provide me with the ticket number and I will notify live support to quickly resolve this issue.

More information about the 2FA error

https://www.reddit.com/r/binance/comments/7iceev/attention_issues_with_2fa_please_read/

First and foremost, if you are experiencing issues with 2FA (Two-Factor Authentication) and you are using the Google Authenticator application, you should attempt to sync your clock in the app settings before reading any further. Please read My Google Authenticator codes aren’t working (Android) for instructions on how to do this.

If you do not know how to configure or use Two-Factor Authentication, please read our article entitled "Securing Your Binance Account with Two-Factor Authentication" for a tutorial crafted specifically for our exchange (courtesy of /u/Matador_BNB).

If you have enabled 2FA and you are still experiencing issues, you will need to open a support ticket to have it disabled.

Once the ticket is open, you will receive an automated response e-mail. Your ticket number is the 6-digit number toward the end. To add any more comments or attachments to the ticket, simply respond to the e-mail.

After opening a ticket, please attach the following to it:

1) The front your ID card or passport, with the personal information clearly visible.

2) A picture of the back of your ID card. If using a passport, include a picture of the cover.

3) A picture of yourself with the current date/time on a handwritten note, including your request ("Reset 2FA"), with the front side of your ID card clearly visible.

After you have completed this, we will reset your 2FA as soon as we are able. Once reset, you will be unable to withdraw for 48 hours. This is for the security of your account.

To ensure the quickest response, please do not create more than one ticket. You may post your ticket number here once you have added all three attachments and we will address it as time allows.

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December 29, 2017, 03:00:59 AM
 #18

I Moved from another exchange to here (due to some things) and I can totally say I'm satisfied for now! I haven't withdraw yet but so far this exchange is really good. Keep growing binance! I hope the withdrawal is fast :p
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December 29, 2017, 03:30:33 AM
 #19

I Moved from another exchange to here (due to some things) and I can totally say I'm satisfied for now! I haven't withdraw yet but so far this exchange is really good. Keep growing binance! I hope the withdrawal is fast :p

Withdrawals are quick and effortless! Please let us know how else we can help and thank you for the kind words!

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December 29, 2017, 04:18:20 PM
 #20

Hi, binance is my favorite exchange Smiley I would like to welcome a lot of graph settings for example Bitfinex.
I would also add a button to hide the volume table and to preview the transaction becaouse it can slow PC or notebook with less memory. these life tables use this more memory.
Otherwise I'm happy
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December 29, 2017, 06:55:40 PM
 #21

Any plans to list ERC-20 tokens? Etherdelta seems only exchange with these so have a monopoly. A bit of competition would be good.
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December 29, 2017, 07:52:10 PM
 #22

Any plans to list ERC-20 tokens? Etherdelta seems only exchange with these so have a monopoly. A bit of competition would be good.

They have lots of erc20 tokens listed.

But you want them to list shitty airdrop tokens or every token on ethereum chain i don't think it is likely.

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December 29, 2017, 08:26:47 PM
 #23

I have been referred this afternoon to Binance after reading a lot of good feedback here and there. As Binance the new flower of crypto exchanges growing at an amazing rate, etc....

The site looks good with an interesting UI, I have not used so far because:
I have been told that we need to set up 2fa to be able to withdraw. While I understand you are taking security user seriously, it would be nice if you don't force users to have 2fa enabled. A simple warning can be enough, if something happens it's the responsibility of the user.
2FA something I hate, and SMS?  Will I receive a SMS each time? Holy! I am going to receive more SMS from Binance than ladies...

I will add the 2fa SMS but it's really because I am planning to be active in, but again it could be great if we are not forced to use 2fa.
It's not a complaint but just a suggestion

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December 29, 2017, 09:02:20 PM
 #24

Please consider having a look at the VeChain (VEN) withdrawal fees. Its 5 tokens and it being 2+ usd its getting a bit out of hand. You're running the new years promo with the them and all. Thank you!

..oh and congrats on being the new number one crypto currency in the world! Awesome job!  Smiley
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December 29, 2017, 09:10:47 PM
 #25

Would like to ask whether there are plans to include MAID coins in your exchange.
ATM only poloniex is the place to go.
thanks

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December 29, 2017, 09:44:09 PM
 #26

Been thrilled with service. I think that referral program is truly a force to be reckoned with. Just to clarify, the person who is the referee does not pay additional fees for you to receive the referral commission? I just wanted to make sure they're not overpaying just because I gave them the link.
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December 29, 2017, 11:05:10 PM
 #27

I have been referred this afternoon to Binance after reading a lot of good feedback here and there. As Binance the new flower of crypto exchanges growing at an amazing rate, etc....

The site looks good with an interesting UI, I have not used so far because:
I have been told that we need to set up 2fa to be able to withdraw. While I understand you are taking security user seriously, it would be nice if you don't force users to have 2fa enabled. A simple warning can be enough, if something happens it's the responsibility of the user.
2FA something I hate, and SMS?  Will I receive a SMS each time? Holy! I am going to receive more SMS from Binance than ladies...

I will add the 2fa SMS but it's really because I am planning to be active in, but again it could be great if we are not forced to use 2fa.
It's not a complaint but just a suggestion

I understand where you're coming from but please realize our company image is on the line each time a user allows their account to get hacked due to being a soft target. We do not want accounts getting compromised which is why we provide users with strict guidelines in order to gain full access to our services. 1FA is extremely risky for both the user and the exchange as it allows hackers to steal funds from the account which becomes a tragic issue for both parties.


Please consider having a look at the VeChain (VEN) withdrawal fees. Its 5 tokens and it being 2+ usd its getting a bit out of hand. You're running the new years promo with the them and all. Thank you!

..oh and congrats on being the new number one crypto currency in the world! Awesome job!  Smiley

Your voice has been heard and I've forwarded this through proper channels. Thank you for your kind words!


Would like to ask whether there are plans to include MAID coins in your exchange.
ATM only poloniex is the place to go.
thanks

We are always looking to expand our coins. Obviously, I am unable to discuss any future plans on any coin listing but if the core team has submitted a listing request then it will be reviewed.


Been thrilled with service. I think that referral program is truly a force to be reckoned with. Just to clarify, the person who is the referee does not pay additional fees for you to receive the referral commission? I just wanted to make sure they're not overpaying just because I gave them the link.

Thank you for using our exchange! The person who uses your referral does not pay additional fees.

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December 30, 2017, 06:19:23 PM
 #28

I thought you said that you will give every forks but won't list them unless it is something big and give a withdrawal period after blockchain is up. But you didn't give bitcoin god and segwit2x (they are probably not that good). Any change on that policy?

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December 31, 2017, 01:58:56 PM
 #29

I thought you said that you will give every forks but won't list them unless it is something big and give a withdrawal period after blockchain is up. But you didn't give bitcoin god and segwit2x (they are probably not that good). Any change on that policy?

Binance's Stance on Bitcoin Forks:

For future hard forks of Bitcoin, Binance will take a snapshot at the time of fork. After the forked blockchain and wallet are available and stable, Binance will credit the forked coins to users and allow 7 days to withdraw their forked coins. For trading on Binance, the forked coin will go through the same strict listing review process as any other coin. It will not be listed by default. Going forward, we foresee there will be many forked coins of BTC. Binance does not support forking simply for the sake of forking.

For more details: Binance's Policy on Future Bitcoin Forks (https://support.binance.com/hc/en-us/articles/115002793151)

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December 31, 2017, 02:39:48 PM
 #30

Your Exchange is too good and even better than bittrex because you have the additional feature of the mobile app. Try to improve and fix bugs in your mobile app with advent of smartphone technology people like exchanges which provide services on a finger tap. Moreover the web exchange UI also lags a bit. I don't know whether its my processor or it is slow in general because no other exchange does that problem.
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December 31, 2017, 02:47:19 PM
 #31

Your Exchange is too good and even better than bittrex because you have the additional feature of the mobile app. Try to improve and fix bugs in your mobile app with advent of smartphone technology people like exchanges which provide services on a finger tap. Moreover the web exchange UI also lags a bit. I don't know whether its my processor or it is slow in general because no other exchange does that problem.

We are constantly working on improving our platform, IOS / Androip apps, and rolling out new features. In regards to the web exchange UI I am curious to know if this occurs in Basic or Advanced view? Some have complained of basic running extremely slow while others have stated Advanced works just fine. This is another issue we will need to look into.

Thank you for providing your feedback!

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December 31, 2017, 03:48:05 PM
 #32

I've had many people asking about the dust issue on Binance.

I used to trade on Bitrex, but then I decided to start trading on Binance. Now I can not understand why I can not make a deal for all my capital? On my account there are always tenths or hundredths of coins

Actually it is the only thing i don't like about binance.

Why it is not allowing me using some little numbers. I know it doesn't worth too much but still, it has some value.

It's not only Binance that are 'guilty' of doing this but also on HitBTC and Cryptopia I have bits of dust left over from trades, like you said it's not worth much but I find it annoying.

Hitbtc and cryptopia is not that user-friendly exchanges. But binance is really giving value to customers happiness. And this little amounts making everyone annoyed. I hope they will change it one day.

We are well aware of this issue and have taken your concerns seriously. We are working extremely hard and diligently to solve this issue.

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December 31, 2017, 06:10:29 PM
 #33

Thank you all for your feedback. It's great openness and honesty. Do know your concerns will be treated with the utmost urgency. Thanks for using binance. Exchange the world in one easy click.

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January 02, 2018, 01:58:54 PM
 #34

https://medium.com/digital-alchemy-holdings/binance-the-fastest-profitable-unicorn-in-history-d71dc659dc44

Binance Coin is probably the best investment out there. 1 million new users in 7 days!! 4 BILLION daily volume. DAFUCK. Binance Coin only listed at a market cap of 1/5th of the DAILY volume! HOLY COW....
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January 02, 2018, 07:23:32 PM
 #35

https://twitter.com/cz_binance/status/948266362647953408

https://cryptocoin.news/analysis/why-binance-is-the-number-one-cryptocurrency-exchange-exclusive-interview-with-changpeng-zhao-aka-cz-5180/

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January 03, 2018, 06:27:33 AM
 #36

What day is the scheduled BNB buyback/burn this month? Thanks!
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January 03, 2018, 05:02:31 PM
 #37

What day is the scheduled BNB buyback/burn this month? Thanks!

Middle of this month, no exact date yet

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January 03, 2018, 10:27:37 PM
 #38

Due to user growth there will be a server update. Please note you will not be able to deposit or withdraw and trading will be suspended during this time.

https://twitter.com/binance_2017/status/948519848681750530

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January 04, 2018, 05:59:22 PM
 #39

New user registration will be temporarily disabled

https://twitter.com/Binance_Angel/status/948960148604760064

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January 05, 2018, 05:02:55 PM
 #40

New user registration will be temporarily disabled

https://twitter.com/Binance_Angel/status/948960148604760064

It is better doing this kind of thing before everything out of control. Look at bittrex they were too late and now they are bleeding heavily.

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January 06, 2018, 08:40:17 PM
 #41

New user registration will be temporarily disabled

https://twitter.com/Binance_Angel/status/948960148604760064

It is better doing this kind of thing before everything out of control. Look at bittrex they were too late and now they are bleeding heavily.

We do understand your concern. Be rest assured we are working on it swiftly and carefully. Registrations will be restored as soon as possible without the slightest ado. Thank you for using Binance. We do appreciate the support.  Cool

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January 07, 2018, 02:31:40 AM
 #42

Anyone else having issues with Binance desktop client being slow today? Even the candlestick graphs and buy/sell orders won't load at all but the website version still works (although still slow). The desktop app was working perfectly yesterday, something to do with a new update or server issue? Its unusable right now while everything else on my computer works perfectly fine.
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January 07, 2018, 02:36:48 AM
 #43

Why have Cardano (ADA) withdrawals been disabled for the past week?

I full wallet re-sync on the Cardano block chain only takes an hour or two, it's not that large yet.
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January 07, 2018, 03:53:59 AM
 #44

Just uninstalled, restarted computer, reinstalled, updated and still the same, its almost unusable at the moment. Still stuck in BTC pair column when I click ETH column and vice versa. Needs to be fixed asap as its not trustworthy at all in this state.
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January 07, 2018, 04:17:01 AM
 #45

Just uninstalled, restarted computer, reinstalled, updated and still the same, its almost unusable at the moment. Still stuck in BTC pair column when I click ETH column and vice versa. Needs to be fixed asap as its not trustworthy at all in this state.

I am going to push this to our technical staff and see what is going on (if they're not already aware). Thank you for bringing this to our attention! I am sorry you are having technical difficulties, please use the website temporarily while we figure out what is going on.

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January 07, 2018, 07:30:18 AM
 #46

Just uninstalled, restarted computer, reinstalled, updated and still the same, its almost unusable at the moment. Still stuck in BTC pair column when I click ETH column and vice versa. Needs to be fixed asap as its not trustworthy at all in this state.

I am going to push this to our technical staff and see what is going on (if they're not already aware). Thank you for bringing this to our attention! I am sorry you are having technical difficulties, please use the website temporarily while we figure out what is going on.

Thank you. I can't use the website effectively either due to lag, whatever the desktop client was doing yesterday was fine, if it can be reverted back to that then I have no issues Smiley
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January 07, 2018, 12:13:49 PM
 #47

This is worst exchange site I have ever seen. They asked me enable 2 FA Authentication to withdraw. Its okay, so I did it. Every thing worked well in the first day, then in the seconds day I no longer receive SMS code to login . I tried to contact supporters, it costed me 2 days to get response and what did I get? Nothing, they said that SMS will come later, LOL  I must wait again and I dont know when will they read my ticket to reset my 2 FA Authentication. What the hell of this service?
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January 07, 2018, 01:28:29 PM
 #48

Just uninstalled, restarted computer, reinstalled, updated and still the same, its almost unusable at the moment. Still stuck in BTC pair column when I click ETH column and vice versa. Needs to be fixed asap as its not trustworthy at all in this state.

I am going to push this to our technical staff and see what is going on (if they're not already aware). Thank you for bringing this to our attention! I am sorry you are having technical difficulties, please use the website temporarily while we figure out what is going on.

Thank you. I can't use the website effectively either due to lag, whatever the desktop client was doing yesterday was fine, if it can be reverted back to that then I have no issues Smiley

I think their was some up gradation happening due to which many of my friends also were facing this issue of lag or not able to login . But currently they are able to login and do trades as normal. Just delete the history and login back if it can solve your problem.

Also OP - Where you supporting the fork which happened last month of segwit2x ?
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January 07, 2018, 08:02:07 PM
 #49

Yeah id like give feedback:

I havent been able to withdraw anything for almost a week now. The daily withdrawal limit stays at 0 btc even tho i havent withdrawn a penny during this time. Whats up with this?
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January 07, 2018, 08:28:01 PM
 #50

This is worst exchange site I have ever seen. They asked me enable 2 FA Authentication to withdraw. Its okay, so I did it. Every thing worked well in the first day, then in the seconds day I no longer receive SMS code to login . I tried to contact supporters, it costed me 2 days to get response and what did I get? Nothing, they said that SMS will come later, LOL  I must wait again and I dont know when will they read my ticket to reset my 2 FA Authentication. What the hell of this service?

We put a disclaimer on the webpage stating SMS is for Chinese residents only. Are you a Chinese resident with phone number located out of China? Please talk to our support on our Telegram channel to get your ticket looked at faster.

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January 07, 2018, 08:31:59 PM
 #51

Yeah id like give feedback:

I havent been able to withdraw anything for almost a week now. The daily withdrawal limit stays at 0 btc even tho i havent withdrawn a penny during this time. Whats up with this?

Have you enabled 2FA? This is needed to withdraw funds.

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January 08, 2018, 02:16:35 AM
 #52

Just uninstalled, restarted computer, reinstalled, updated and still the same, its almost unusable at the moment. Still stuck in BTC pair column when I click ETH column and vice versa. Needs to be fixed asap as its not trustworthy at all in this state.

I am going to push this to our technical staff and see what is going on (if they're not already aware). Thank you for bringing this to our attention! I am sorry you are having technical difficulties, please use the website temporarily while we figure out what is going on.

Thank you. I can't use the website effectively either due to lag, whatever the desktop client was doing yesterday was fine, if it can be reverted back to that then I have no issues Smiley

I think their was some up gradation happening due to which many of my friends also were facing this issue of lag or not able to login . But currently they are able to login and do trades as normal. Just delete the history and login back if it can solve your problem.

Also OP - Where you supporting the fork which happened last month of segwit2x ?


Please see my previous post, I deleted the entire app and reinstalled. Also its not a log in issue, that works fine, its an issue on the website and also on the desktop client where currency information, graphs and switching between currencies lags so bad that what you see on screen and make a decision based on isn't always what actually happens. It was fine a couple of days ago, now its got to the point where either are unusable. On top of that I have now decided to withdraw at least half of my funds so I can use them elsewhere as they are sitting useless in Binance, I am trying to withdraw with NEO and it has been stuck on 3 confirmations for an hour.
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January 08, 2018, 04:07:32 AM
 #53

This is worst exchange site I have ever seen. They asked me enable 2 FA Authentication to withdraw. Its okay, so I did it. Every thing worked well in the first day, then in the seconds day I no longer receive SMS code to login . I tried to contact supporters, it costed me 2 days to get response and what did I get? Nothing, they said that SMS will come later, LOL  I must wait again and I dont know when will they read my ticket to reset my 2 FA Authentication. What the hell of this service?

We put a disclaimer on the webpage stating SMS is for Chinese residents only. Are you a Chinese resident with phone number located out of China? Please talk to our support on our Telegram channel to get your ticket looked at faster.
my location is on your supported-SMS-countries list. And everything worked well on the first day, but then I have never received SMS code again. I tried to contact your supporters but only one supporter answer me and the result I got is waiting to get SMS code LOL Smiley) I must wait how long?
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January 08, 2018, 04:18:14 AM
 #54

This is worst exchange site I have ever seen. They asked me enable 2 FA Authentication to withdraw. Its okay, so I did it. Every thing worked well in the first day, then in the seconds day I no longer receive SMS code to login . I tried to contact supporters, it costed me 2 days to get response and what did I get? Nothing, they said that SMS will come later, LOL  I must wait again and I dont know when will they read my ticket to reset my 2 FA Authentication. What the hell of this service?

We put a disclaimer on the webpage stating SMS is for Chinese residents only. Are you a Chinese resident with phone number located out of China? Please talk to our support on our Telegram channel to get your ticket looked at faster.
my location is on your supported-SMS-countries list. And everything worked well on the first day, but then I have never received SMS code again. I tried to contact your supporters but only one supporter answer me and the result I got is waiting to get SMS code LOL Smiley) I must wait how long?

Hey mate I recommend using Google Authenticator - much easier to use and reliable. I had issues with SMS verification in the past as well. And don't get me started if you move to different country or want to log in from overseas. Just change your 2FA verification to Authenticator and you will be good to go.
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January 08, 2018, 04:25:40 AM
 #55

Binance_Angels, what are the prerequisites for a cryptocurrency to be listed in Binance? I know there is a voting process for publicity's sake but I dont think thats the sole basis of having them listed.

Do you developers of a coin have to pay your exchange? But that sounds counterproductive to ask for payment from real open source projects, dont you think?
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January 08, 2018, 05:10:04 AM
 #56

What I like about Binance is the Jigsaw Puzzle instead of Captcha. Too many sites are adding captcha these days and it's really annoying as it has multiple parts.. so thanks for that

Also I like that there is a phishing information on the log in page. Helps to remind to always check the URL.

Agree that they need to work on the graph representation and UI though.
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January 08, 2018, 10:59:53 AM
 #57

Binance_Angels, what are the prerequisites for a cryptocurrency to be listed in Binance? I know there is a voting process for publicity's sake but I dont think thats the sole basis of having them listed.

Do you developers of a coin have to pay your exchange? But that sounds counterproductive to ask for payment from real open source projects, dont you think?

A core member of your dev team needs to contact us officially using this form.

https://goo.gl/forms/jwjm8SClOYEuC8hr1

All the best in your project.  Cool

"It is not that fear that grips him...only a heightened sense of things."
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January 08, 2018, 11:01:35 AM
 #58

What I like about Binance is the Jigsaw Puzzle instead of Captcha. Too many sites are adding captcha these days and it's really annoying as it has multiple parts.. so thanks for that

Also I like that there is a phishing information on the log in page. Helps to remind to always check the URL.

Agree that they need to work on the graph representation and UI though.

thanks for the honest feedback. much appreciated. And yes, are aware of your concerns are working on it.    Cheesy

all the best in your trades today.  Cool

"It is not that fear that grips him...only a heightened sense of things."
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January 08, 2018, 11:09:15 AM
 #59

Yeah id like give feedback:

I havent been able to withdraw anything for almost a week now. The daily withdrawal limit stays at 0 btc even tho i havent withdrawn a penny during this time. Whats up with this?

Have you enabled 2FA? This is needed to withdraw funds.

Oh yes i have 2FA and i was succesfull withdrawing before. Then all of a sudden the limit just stopped resetting.
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January 08, 2018, 11:40:38 AM
 #60

I'm going to have to use another exchange, orders are not showing up so they seem cancelled when I have tried to cancel them but in reality the lag has caused them to go through but not show any changes in balance. I cancelled a buy order and this happened, it showed my order was cancelled, showed no transactions history and showed my balances had not changed.

I then go to buy another coin later on in the day and I see my ETH balance is down, only then did the previous balances and trades show up, by then it was too late though, the coin had tumbled and I had lost a lot of money because of the lag of the binance desktop client. Its a shame because I like your app when its working but its unusable now for me, hope you get it fixed soon.
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January 08, 2018, 12:36:40 PM
 #61

This is getting ridiculous now, I am trying to withdraw my coins but recent trades are not updating, it says I have more of one coin when I know I don't because I just traded it an hour ago yet it won't let me withdraw or trade the amount showing. There is conflicting information being showed to me, on the exchange it shows I don't have any of the coin I traded because the trade was successful yet in the withdraw/deposit section it says I still have all of that coin and it has not yet updated my ETH from the earlier trade, I need help before I lose more money from this broken exchange.
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January 08, 2018, 12:38:27 PM
 #62

What I like about Binance is the Jigsaw Puzzle instead of Captcha. Too many sites are adding captcha these days and it's really annoying as it has multiple parts.. so thanks for that

Also I like that there is a phishing information on the log in page. Helps to remind to always check the URL.

Agree that they need to work on the graph representation and UI though.

About that jigsaw puzzle. When i make it very fast sometimes it says monster eat the image or something like that. Why is it happening?

| 500+ Premium Crypto domains for sale | CryptoMagazine.org | Advertise in my Signature for free by PM'ing me | BitcoinsChannel.com | CryptoUniversity.org  | Are you able to see this?
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January 09, 2018, 12:39:38 AM
 #63

This is getting ridiculous now, I am trying to withdraw my coins but recent trades are not updating, it says I have more of one coin when I know I don't because I just traded it an hour ago yet it won't let me withdraw or trade the amount showing. There is conflicting information being showed to me, on the exchange it shows I don't have any of the coin I traded because the trade was successful yet in the withdraw/deposit section it says I still have all of that coin and it has not yet updated my ETH from the earlier trade, I need help before I lose more money from this broken exchange.

This issue is being addressed and we apologize for the inconvenience.

https://twitter.com/binance_angel/status/950471294100885504

Bɪɴᴀɴᴄᴇ Exᴄʜᴀɴɢᴇ - world's leading cryptocurrency exchange ► Join our official Telegram community channels
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January 09, 2018, 02:55:10 AM
 #64

Binance_Angels, what are the prerequisites for a cryptocurrency to be listed in Binance? I know there is a voting process for publicity's sake but I dont think thats the sole basis of having them listed.

Do you developers of a coin have to pay your exchange? But that sounds counterproductive to ask for payment from real open source projects, dont you think?

A core member of your dev team needs to contact us officially using this form.

https://goo.gl/forms/jwjm8SClOYEuC8hr1

All the best in your project.  Cool

But what if the project is a real open source cryptocurrency project? Something like BTC. You know theres no CEO or Founder/Cofounder in BTC, right? Unless Satoshi Nakamoto came out of hiding and signed that form to list BTC, how can other smaller open source altcoins be listed in your exchange.

I am talking about Burst which has released its new Dymaxion whitepaper last month.
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January 09, 2018, 03:52:50 AM
Last edit: January 09, 2018, 06:41:29 AM by Itsmylife
 #65

This is getting ridiculous now, I am trying to withdraw my coins but recent trades are not updating, it says I have more of one coin when I know I don't because I just traded it an hour ago yet it won't let me withdraw or trade the amount showing. There is conflicting information being showed to me, on the exchange it shows I don't have any of the coin I traded because the trade was successful yet in the withdraw/deposit section it says I still have all of that coin and it has not yet updated my ETH from the earlier trade, I need help before I lose more money from this broken exchange.

This issue is being addressed and we apologize for the inconvenience.

https://twitter.com/binance_angel/status/950471294100885504
So how about my issue( don't receive SMS code to log in)? I contacted your support and sent 4 tickets about it, 5 days passed and I still not log in.
ticket #451474
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January 09, 2018, 06:55:46 AM
 #66

Just uninstalled, restarted computer, reinstalled, updated and still the same, its almost unusable at the moment. Still stuck in BTC pair column when I click ETH column and vice versa. Needs to be fixed asap as its not trustworthy at all in this state.

I am going to push this to our technical staff and see what is going on (if they're not already aware). Thank you for bringing this to our attention! I am sorry you are having technical difficulties, please use the website temporarily while we figure out what is going on.

Thank you. I can't use the website effectively either due to lag, whatever the desktop client was doing yesterday was fine, if it can be reverted back to that then I have no issues Smiley

I think their was some up gradation happening due to which many of my friends also were facing this issue of lag or not able to login . But currently they are able to login and do trades as normal. Just delete the history and login back if it can solve your problem.

Also OP - Where you supporting the fork which happened last month of segwit2x ?


If somebody can confirm should we expect the fork coins or no from Binance. Where they supporting it and if yes when can we expect it?
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January 09, 2018, 02:50:31 PM
 #67

https://www.binance.com/fees.html

New fees have been posted and updated

Please note fees will now automatically adjust daily.


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January 09, 2018, 11:12:41 PM
 #68

I've recently started using Binance and so far I am happy with the site, the BTC withdrawal processing times and the fact that Binance is offering better support than many other exchanges. The only issue that I'm experiencing is that the site freezes quite often during the busier trading times. I've read posts by other users who are experiencing the same problem. Is Binance looking at fixing this issue sometime in the near future?

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January 10, 2018, 01:14:58 AM
 #69

I've recently started using Binance and so far I am happy with the site, the BTC withdrawal processing times and the fact that Binance is offering better support than many other exchanges. The only issue that I'm experiencing is that the site freezes quite often during the busier trading times. I've read posts by other users who are experiencing the same problem. Is Binance looking at fixing this issue sometime in the near future?

Yes we are fixing a lot of the issues. The servers are fine and can handle the traffic, it has more to do with display issues and bugs that are being fixed.

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January 10, 2018, 01:39:27 AM
 #70

Still no word on why Cardano (ADA) withdrawals have been unavailable for over a week.

What's happening?
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January 10, 2018, 03:54:56 AM
 #71

So had a missing Neo deposit. Agree that Binance need to up their game with the telegram support and support tickets (and are in the process of doing this) but Binance Angel on twitter communicated very well via dm and seemed to progress the issue and all sorted now. Thank Binance angel! happy to continue using this exchange now Smiley
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January 11, 2018, 12:44:52 AM
 #72

So had a missing Neo deposit. Agree that Binance need to up their game with the telegram support and support tickets (and are in the process of doing this) but Binance Angel on twitter communicated very well via dm and seemed to progress the issue and all sorted now. Thank Binance angel! happy to continue using this exchange now Smiley

We really appreciate the feedback, thank you!

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Binance Ecosystem: ʙɪɴᴀɴᴄᴇ ᴜɢᴀɴᴅᴀ, ʙɪɴᴀɴᴄᴇ ʀᴇsᴇᴀʀᴄʜ, ʙɪɴᴀɴᴄᴇ ᴀᴄᴀᴅᴇᴍʏ, ʙɪɴᴀɴᴄᴇ Iɴꜰᴏ, ʙɪɴᴀɴᴄᴇ ʟᴀʙs, ʙɪɴᴀɴᴄᴇ Lᴀᴜɴᴄʜᴘᴀᴅ, ᴛʀᴜsᴛ Wᴀʟʟᴇᴛ
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January 12, 2018, 07:06:06 PM
 #73

Good day, Will binance affected by the south korea ban this month ?

Cheers

No. We are not personally affected by anything that happens in South Korea. However, the entire market usually reacts to this type of news.

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January 16, 2018, 04:43:11 AM
 #74

Already a week I can't log in to my account. I changed the mail account, and support team told that everything is fine, but then I could not log in. Now support team won't even respond to the ticket
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February 08, 2018, 02:42:41 AM
 #75

https://support.binance.com/hc/en-us/articles/360000713851-System-Upgrade-Extension

Binance is down for maintenance for several hours today.
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February 08, 2018, 02:59:01 AM
 #76

So far so good.
I've used several exchanges, say more than 5 of them but binance is the best for me.
The best feature for me is the app version which I don't find in some other exchanges. Next is the BNB coin that would make a cheap trading fee even cheaper. Third, is the ease using it. I can't explain furtehr but I find it more user-friendly than the other. Fourth is the fact that the exchange has great volumes than others.
The only negative I can say (which is not that totally negative) is about the dusts. I only knew about the purpose of BNB coin after some time using it and I have already bought some coins with dusts I can't sell.
To sum it up, I am giving binance a 9 out of 10 stars. I would rate other exchanges with 7 stars and below.

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ERSISTENCE
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Protocol Powering
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February 08, 2018, 09:34:45 AM
 #77

https://support.binance.com/hc/en-us/articles/360000713851-System-Upgrade-Extension

Binance is down for maintenance for several hours today.


Explains why things got sluggish...

   I just started to use them and all was fine like till yesterday, when i couldn't even get access to new charts on my phone/computer...This link might explain things, but would be nice if they give a time frame or something for how long it will take.
    Hope it will be fast ...

   

   
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February 08, 2018, 06:01:32 PM
 #78

Can easily say the best exchange I've ever used.
I started using it just because Vibe got listed, I'm glad It did, not for the profit but for me to discover Binance.
An AMAZING app, I rarely use the web version anymore.

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March 27, 2018, 01:56:11 AM
 #79

We are still hoping to receive feedback from everyone so we can continue to improve

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March 27, 2018, 04:49:12 AM
 #80

We are still hoping to receive feedback from everyone so we can continue to improve
Maybe if you could lessen your withdrawal fees for tokens to even lower, that will be a very nice update for us. Some, if not most, of my tokens need high fees to withdraw, that's the reason I am not withdrawing my funds, which is quite risky in my side.
I know it might not happen very soon but I hope you could consider that in the future.

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▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀

ERSISTENCE
BUILDING THE BRIDGE ━━━━━━━━━━━━━
Protocol Powering
Next-Gen Financial Products
/            ━━━
Buy XPRT
\               ▄▄▄▄
          ▄██▀▀▀▀██▄
     ▄▄▄▄██▀      ▀██
  ▄██▀▀▀██▀        ▐█▌
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DeFi
 
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NFT
 

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March 28, 2018, 01:02:54 PM
 #81

We are still hoping to receive feedback from everyone so we can continue to improve
Maybe if you could lessen your withdrawal fees for tokens to even lower, that will be a very nice update for us. Some, if not most, of my tokens need high fees to withdraw, that's the reason I am not withdrawing my funds, which is quite risky in my side.
I know it might not happen very soon but I hope you could consider that in the future.

Thank you for your feedback. We take all of this information seriously and I will discuss this topic during our meetings.

Bɪɴᴀɴᴄᴇ Exᴄʜᴀɴɢᴇ - world's leading cryptocurrency exchange ► Join our official Telegram community channels
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April 17, 2018, 11:20:28 AM
 #82

I'm not getting the SMS verification codes from Binance and therefore I'm unable to access my account.

My funds are locked and I've been trying to login to purchase XVG since a 1000 sats
It's topped 1400

Fuck you guys Sad

Looking for a signature campaign.
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April 17, 2018, 02:44:18 PM
 #83

I'm not getting the SMS verification codes from Binance and therefore I'm unable to access my account.

My funds are locked and I've been trying to login to purchase XVG since a 1000 sats
It's topped 1400

Fuck you guys Sad

Have you submitted a ticket through our official support? Please post your ticket number here and I will look into it for you. Sorry for the inconvenience!

Bɪɴᴀɴᴄᴇ Exᴄʜᴀɴɢᴇ - world's leading cryptocurrency exchange ► Join our official Telegram community channels
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April 17, 2018, 03:08:35 PM
 #84

I'm not getting the SMS verification codes from Binance and therefore I'm unable to access my account.

My funds are locked and I've been trying to login to purchase XVG since a 1000 sats
It's topped 1400

Fuck you guys Sad

Have you submitted a ticket through our official support? Please post your ticket number here and I will look into it for you. Sorry for the inconvenience!

I went to the contact page and submitted my e-mail and my issue, haven't gotten a response though so I don't have a ticket number.

Looking for a signature campaign.
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April 17, 2018, 03:42:37 PM
 #85

I'm not getting the SMS verification codes from Binance and therefore I'm unable to access my account.

My funds are locked and I've been trying to login to purchase XVG since a 1000 sats
It's topped 1400

Fuck you guys Sad

Have you submitted a ticket through our official support? Please post your ticket number here and I will look into it for you. Sorry for the inconvenience!

I went to the contact page and submitted my e-mail and my issue, haven't gotten a response though so I don't have a ticket number.

You can PM me your email address that you used and I can help you that way or you can message me on our official telegram channel. I am @Destrukt_BNB_Angel in the official channel.

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April 24, 2018, 01:26:38 PM
 #86

Update on Binance exchange.

Now users finally have an opportunity to convert 0.XXXX coins in to BNB.



Go to your "estimated value" section. There you will see mentioned above button. By clicking it, it will lead to screen like this:




Simply mark needed coins, and on the bottom click "Exchange". Thats it !

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April 25, 2018, 11:45:51 AM
 #87

Will we be able trade the new monerov (xmv) on Binance?
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May 02, 2018, 08:43:00 PM
 #88

Will we be able trade the new monerov (xmv) on Binance?
Not at this moment. And I believe they would have announced it already if they are going to support it - since the fork is happening in ~1 day.

Maybe in the future.

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pinkflower
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May 04, 2018, 02:55:17 AM
 #89

I heard that a project's team has to pay the site to get a listing for their coin or token. Is there a way for Binance to consider listing a project's coin because of technical merit alone? Ty.
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May 04, 2018, 05:30:06 AM
 #90

I heard that a project's team has to pay the site to get a listing for their coin or token. Is there a way for Binance to consider listing a project's coin because of technical merit alone? Ty.

https://support.binance.com/hc/en-us/articles/115003509652-Listing-a-Coin

https://support.binance.com/hc/en-us/articles/115000822512-Listing-a-Coin-on-Binance-com

Bɪɴᴀɴᴄᴇ Exᴄʜᴀɴɢᴇ - world's leading cryptocurrency exchange ► Join our official Telegram community channels
Binance Ecosystem: ʙɪɴᴀɴᴄᴇ ᴜɢᴀɴᴅᴀ, ʙɪɴᴀɴᴄᴇ ʀᴇsᴇᴀʀᴄʜ, ʙɪɴᴀɴᴄᴇ ᴀᴄᴀᴅᴇᴍʏ, ʙɪɴᴀɴᴄᴇ Iɴꜰᴏ, ʙɪɴᴀɴᴄᴇ ʟᴀʙs, ʙɪɴᴀɴᴄᴇ Lᴀᴜɴᴄʜᴘᴀᴅ, ᴛʀᴜsᴛ Wᴀʟʟᴇᴛ
sᴜᴘᴘᴏʀᴛ.ʙɪɴᴀɴᴄᴇ.ᴄᴏᴍ | ʙᴇ ᴀᴡᴀʀᴇ ᴏꜰ sᴄᴀᴍᴍᴇʀs. ʙɪɴᴀɴᴄᴇ sᴛᴀꜰꜰ & ᴀɴɢᴇʟs ᴡɪʟʟ ɴᴇᴠᴇʀ ᴡʀɪᴛᴇ ᴛᴏ ʏᴏᴜ ꜰɪʀsᴛ ᴏɴ ᴘʀɪᴠᴀᴛᴇ | Follow Binance Angels on Twitter
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May 07, 2018, 03:17:55 AM
 #91

I heard that a project's team has to pay the site to get a listing for their coin or token. Is there a way for Binance to consider listing a project's coin because of technical merit alone? Ty.

https://support.binance.com/hc/en-us/articles/115003509652-Listing-a-Coin

https://support.binance.com/hc/en-us/articles/115000822512-Listing-a-Coin-on-Binance-com

But I heard that Binance asks for a BTC10 or more listing fee from the developers or the founders of the project. If this is true, was there a time that Binance listed a cryptocurrency from the initiative of the owners of the exchange itself?
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May 07, 2018, 07:47:05 PM
 #92

But I heard that Binance asks for a BTC10 or more listing fee from the developers or the founders of the project. If this is true, was there a time that Binance listed a cryptocurrency from the initiative of the owners of the exchange itself?
I believe this still happens from time to time. If they know the coin is going to give them money (in fees), has a strong community and it's not a confirmed shitcoin, they are probably going to support it.

E.g: I doubt Roger Ver had to pay anything for them to accept Bitcoin Cash. It was just an obvious choice.

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pinkflower
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May 09, 2018, 03:42:39 AM
 #93

But I heard that Binance asks for a BTC10 or more listing fee from the developers or the founders of the project. If this is true, was there a time that Binance listed a cryptocurrency from the initiative of the owners of the exchange itself?
I believe this still happens from time to time. If they know the coin is going to give them money (in fees), has a strong community and it's not a confirmed shitcoin, they are probably going to support it.

E.g: I doubt Roger Ver had to pay anything for them to accept Bitcoin Cash. It was just an obvious choice.

What about Bytecoin? Do you think they are not a shitcoin and has a strong community? You dont have to answer that lol.

Bitcoin Cash is a hard fork of Bitcoin. Anyone who owned BTC before the hard fork automatically has BCH. The exchanges had no choice and had to give the users who stored BTC in their exchange wallets their share of BCH.
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May 10, 2018, 11:15:24 AM
 #94

Bitcoin Cash is a hard fork of Bitcoin. Anyone who owned BTC before the hard fork automatically has BCH. The exchanges had no choice and had to give the users who stored BTC in their exchange wallets their share of BCH.
What about the other tons of BItcoin (shit) hard forks that happened until now? Bitcoin Cash was not only a Bitcoin hard fork, but some kind of "split" from the community, thus they knew BCH trades would have a big volume and a loyal community.

Q: How will forked coins be reviewed?
A: The forked coin will go through the same strict listing review process as any other coin.

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Nivir
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May 11, 2018, 07:51:12 AM
 #95

Bitcoin Cash is a hard fork of Bitcoin. Anyone who owned BTC before the hard fork automatically has BCH. The exchanges had no choice and had to give the users who stored BTC in their exchange wallets their share of BCH.
What about the other tons of BItcoin (shit) hard forks that happened until now? Bitcoin Cash was not only a Bitcoin hard fork, but some kind of "split" from the community, thus they knew BCH trades would have a big volume and a loyal community.

Q: How will forked coins be reviewed?
A: The forked coin will go through the same strict listing review process as any other coin.

I am thinking what did the other exchanges do on those many bitcoin forks that weren't distributed on its client holders. There were too many and Bittrex has the most as they only distributed BCH and BTG. Binance at least did well compared to others.
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May 15, 2018, 04:04:41 PM
 #96

HI,

Has anybody been able to reset 2fa on Binance? I have been trying for a month and I always receive the same answer regarding the third photo (selfie with passport) "the photo is too vague". I have been very cautious to make a net and clear photo all the time on which the numbers and letters are clearly visible but its being impossible to be approved. Its very annoying since my account is blocked since a month.

Any Ideas or suggestions?

thank you very much for answering.
erk
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July 04, 2018, 03:37:36 AM
Last edit: July 04, 2018, 04:27:29 AM by erk
 #97

Binance just reset all the API keys!

So anyone running bots are going to be broken until you generate new keys.



Quote
Fellow Binancians,

Binance has removed all prior existing API keys and has now re-enabled API key creation. API users may now recreate their API keys from their user account center.

Another announcement regarding the re-opening of trading will be made once the maintenance is complete. Please stay tuned for further information.

We apologize for any inconvenience caused, and thank you for your patience.

Thanks for your support!

Binance Team

2018/07/04
pinkflower
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July 04, 2018, 04:19:40 AM
 #98

Binance just reset all the API keys!

So anyone running bots are going to be broken until you generate new keys.


Yeah, there are some talks that the API was hacked and there were BTC7000 moved. How true is this?

That would be another big negative move that can push the markets lower again. I hope its FUD lol.
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July 06, 2018, 02:17:58 AM
 #99

Wonder where the official forum for Binance
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July 08, 2018, 05:16:53 AM
 #100

Wonder where the official forum for Binance
Binance's subreddit[1] is the closest you can get from a forum.

https://www.reddit.com/r/binance/

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July 14, 2018, 08:59:54 AM
Last edit: July 14, 2018, 09:15:35 AM by NexoFinance
 #101

Nexo (https://nexo.io) now accepts Binance Coin (BNB) as collateral for instant loans in addition to BTC, ETH & NEXO, a great utility feature for BNB, as holders can stake their coins & get an instant loan in USD, EUR & Tether. Min loan is $1,000 and max is $2M - https://medium.com/nexo/nexo-to-accept-binance-coin-bnb-as-collateral-for-instant-crypto-backed-loans-74bb2fe1cfba
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September 21, 2018, 06:40:21 AM
 #102

Hello, I just noticed that there Order History in the Binance App is not showing. I didn't try logging in to PC yet to check if it also shows nothing. My app is updated as it has no latest update in the Playstore.

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CoinCodex
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September 21, 2018, 12:33:48 PM
 #103

Despite the bear market, Binance is Expanding its operations!

https://coincodex.com/article/2380/binance-is-expanding-its-operations-despite-market-downturn/
Binance_Angels (OP)
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November 14, 2018, 01:44:03 PM
Last edit: November 14, 2018, 03:16:45 PM by Binance_Angels
 #104

Binance's detailed support plan on upcoming Bitcoin Cash probable fork resulting in chain split to #BCHABC and #BCHSV.
There are two possible scenarios. We advise every Bitcoin Cash (BCC on Binance) holder to check the annoucement below.
https://support.binance.com/hc/en-us/articles/360019790191O

We've also updated the first post of this topic. Let us know what you think!

Bɪɴᴀɴᴄᴇ Exᴄʜᴀɴɢᴇ - world's leading cryptocurrency exchange ► Join our official Telegram community channels
Binance Ecosystem: ʙɪɴᴀɴᴄᴇ ᴜɢᴀɴᴅᴀ, ʙɪɴᴀɴᴄᴇ ʀᴇsᴇᴀʀᴄʜ, ʙɪɴᴀɴᴄᴇ ᴀᴄᴀᴅᴇᴍʏ, ʙɪɴᴀɴᴄᴇ Iɴꜰᴏ, ʙɪɴᴀɴᴄᴇ ʟᴀʙs, ʙɪɴᴀɴᴄᴇ Lᴀᴜɴᴄʜᴘᴀᴅ, ᴛʀᴜsᴛ Wᴀʟʟᴇᴛ
sᴜᴘᴘᴏʀᴛ.ʙɪɴᴀɴᴄᴇ.ᴄᴏᴍ | ʙᴇ ᴀᴡᴀʀᴇ ᴏꜰ sᴄᴀᴍᴍᴇʀs. ʙɪɴᴀɴᴄᴇ sᴛᴀꜰꜰ & ᴀɴɢᴇʟs ᴡɪʟʟ ɴᴇᴠᴇʀ ᴡʀɪᴛᴇ ᴛᴏ ʏᴏᴜ ꜰɪʀsᴛ ᴏɴ ᴘʀɪᴠᴀᴛᴇ | Follow Binance Angels on Twitter
audereyy
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November 22, 2018, 02:46:11 PM
 #105

Can you please remove mandatory Google/SMS 2FA for withdrawals so I can start using your exchange? Please make it optional instead.

I don't need 2FA, I will use a unique password for your site and hope your exchange has a secure enough code to avoid database breaches, thank you.
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November 22, 2018, 03:03:55 PM
 #106

Can you please remove mandatory Google/SMS 2FA for withdrawals so I can start using your exchange? Please make it optional instead.

I don't need 2FA, I will use a unique password for your site and hope your exchange has a secure enough code to avoid database breaches, thank you.
That's because they care about their users' security.

If you don't want to set up a 2FA in your phone, you can just do what I suggested in your other post. Download an extension on your browser or a desktop based software that generates 2FA codes.

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audereyy
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November 22, 2018, 03:16:44 PM
 #107

Quote
That's because they care about their users' security.

I think all aspects of that question were discussed in my other thread as well.
I don't want someone to care about my security because I am able to do it myself very well and also because it is a part of my job. Now, what I care about is security of the exchange I am using and I would like to be sure 2FA is not all security they have. 2FA is only a user side security and the way how users protect their accounts is their own responsibility.
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November 22, 2018, 03:27:08 PM
 #108

Quote
That's because they care about their users' security.

I think all aspects of that question were discussed in my other thread as well.
I don't want someone to care about my security because I am able to do it myself very well and also because it is a part of my job. Now, what I care about is security of the exchange I am using and I would like to be sure 2FA is not all security they have.
2FA is an extra measure that makes every account harder to get hacked.

2FA is only a user side security and the way how users protect their accounts is their own responsibility.
Exactly. That's why they make it mandatory. The regular user is usually dumb and lazy, so they don't enable 2FA because it's an extra step and takes extra time to login. When it's mandatory, less users get hacked and they get less useless support tickets.

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audereyy
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November 22, 2018, 03:44:22 PM
 #109

The user is usually dumb and lazy, so they don't enable 2FA because it's an extra step and takes time.

Exactly, that's why dumb and lazy people should not trade if they don't know what they are doing. Bitcoin or altcoins have no 2FA, only private keys. People who are able to deal with these, can deal with their passwords as well and I will not accept a single reason to protect your passwords less than your private keys.
Those who write their passwords on the forehead should not accuse others for their fault.
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November 22, 2018, 03:50:27 PM
 #110

Exactly, that's why dumb and lazy people should not trade if they don't know what they are doing. Bitcoin or altcoins have no 2FA, only private keys. People who are able to deal with these, can deal with their passwords as well.
Those who write their passwords on the forehead should not accuse others for their fault.
Yeah, but they still do. That's why Binance does everything they can to make their account as safe as possible. Smiley

And from no 2FA to 2FA is a big step in security and avoiding hacks.

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Vedazyon
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May 07, 2021, 06:12:01 PM
 #111

Good evening there,
I hope this post finds you well.

All of the following written communications represent legal matter.

Account ID: 64742979
Case ID: 71228110

Account got opened on January 2021, trading activity was smooth and no necessity to verify the account arised.

On 03/04 account's 2FA needed to be reset. Therefore we followed its process including ID verification.
However, as Binance CS knows well, this kind of verification do not verify the account.

Ten days later, on the 13/04, account's private keys got accidentay leaked on Github, while working on a group project.
Intruder succeded on stealing some funds, through low volume pair trading. Binance luckly suspended the account.

Costumer Support asked to prooced with account verification and provide a video showing full account login process.
All steps were completed correctly.

Since the verification held on 03/04 didn't leave any info, there was bit of confusion on who verified the account previosly.

Therefore, despite the correct video and verification, we erroneously breached ToS section 3, paragraph "a. Registration", regarding multiple accounts.


According to our Legal advisor, given no support during the past week, we seek a smooth resolution before escalating the case through a formal complaint and media attention.


Thanks a lot for your support.
I wish you a pleasant day.
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May 09, 2021, 04:01:05 PM
 #112

Binance is a criminal organization - https://scambinance.com / We have been collecting and fighting for a long time. We will be glad to have the company)
NotHatinJustTrollin
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June 22, 2021, 02:49:17 PM
 #113

New Binance listing: Ethernity Chain

Ethernity Chain ($ERN)  is a platform for authenticated NFTs (aNFTs) on Ethereum and Polygon.

Learn more about ERN in the research profile 👇

https://research.binance.com/en/projects/ethernity-chain

Ethernity Chain is a platform for authenticated NFTs (aNFTs) on Ethereum and Polygon. NFTs on the platform are created from licensed IP rights from figures in sports, arts, entertainment and more. The NFTs are authenticated by the holders of these IP rights.

Ethernity Chain is a platform for authenticated NFTs (aNFTs) on Ethereum and Polygon network. NFTs on the platform are created from licensed IP from figures in sports, arts, entertainment and more. The NFTs are authenticated by the holders of IP rights.


Learn more about the token economics of ERN: https://ethernitychain.medium.com/ethernity-chain-token-economics-3d6dce904e68

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