Hello, I sent an amount of 51682443.636532 transaction to my offline portfolio, but until now it has not been counted, I have previously sent coinexchange a certain amount for this portfolio successfully, I never had any problems.
Transaction bellow
https://cryptobe.com/tx/c3ab8cbcc61d7f195c6201b2aa2b8061a660cfffceeccef5aabeeb23b6c7bc90Hash: c3ab8cbcc61d7f195c6201b2aa2b8061a660cfffceeccef5aabeeb23b6c7bc90
Appeared in StrongHands 638210 (2018-04-15 02:48:34)
Number of inputs: 1 (Jump to inputs)
Total in: 51682443.636532
Number of outputs: 2 (Jump to outputs)
Total out: 51682443.626532
Size: 230 bytes
Fee: 0.01
I received this from coinexchange support:
"Hi José Ricardo,
This withdrawal has been successfully processed and has been confirmed on the blockchain.
https://cryptobe.com/tx/c3ab8cbcc61d7f195c6201b2aa2b8061a660cfffceeccef5aabeeb23b6c7bc90This verifies that the withdrawal had no issue on our end of the transaction.
It appears that it has not yet been redeemed at the receiving end of the transaction. This may mean that you need to update and sync your wallet.
If you continue to have a problem receiving the funds you will need to contact support from the other end of the transaction.
Sincerely"
If you can verify by kindness.
Thank you very much.