elmx (OP)
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Activity: 3
Merit: 0
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July 19, 2011, 01:05:19 PM |
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I initiated a withdrawal frmo MtGox to a SEPA account on June 15. After the June fiasco on mtgox I was patient and waited.
On June 29 I opened a ticket on Mtgox support site (number 5635). They asked me for more information, which I provided immediately. Since then, nothing.
Now, I see in the forum that people who initiated withdrawals in July are getting them.
WHAT HAPPENED TO MY FUNDS ? Why is my ticket not being considered ? This is getting absolutely ridiculous, MtGox. Over 1 month now.
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Bitcoin addresses contain a checksum, so it is very unlikely that mistyping an address will cause you to lose money.
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Not Drinking The Kool-Aid
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Activity: 18
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July 19, 2011, 01:26:32 PM |
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Try again with a new ticket number. If they don't hear from you for a while they mark your problem as "solved."
The squeaky wheel gets the grease. On the bright side, in the past month BTC hasn't crashed to zero.
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cepler
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Activity: 46
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July 19, 2011, 01:55:01 PM |
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Try again with a new ticket number. If they don't hear from you for a while they mark your problem as "solved."
The squeaky wheel gets the grease. On the bright side, in the past month BTC hasn't crashed to zero.
I wish it would, then I'd buy a couple million BTC.  |
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Maged
Legendary
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Activity: 1204
Merit: 1015
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July 19, 2011, 10:39:48 PM |
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DO NOT OPEN A NEW TICKET!
Simply reply to the old ticket to have it reopened.
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elmx (OP)
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Activity: 3
Merit: 0
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July 20, 2011, 08:17:49 AM |
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DO NOT OPEN A NEW TICKET!
I did not open a new ticket. It is not even closed. Supposedly it is "currently being processed" by Natalie. She has not replied since July 6  . |
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elmx (OP)
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Activity: 3
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July 20, 2011, 09:11:26 AM |
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Gox, how about you credit back my account (whatever... $ or BTC) and I move it out by other means since SEPA transfers are broken ? 5 weeks without resolution is getting absolutely ludicrous.
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Fountainhead
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Activity: 5
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July 20, 2011, 01:41:06 PM |
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maybe she's on holiday
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feelz
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Activity: 18
Merit: 0
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July 20, 2011, 03:04:24 PM |
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I dont know why everyone has been complaining about mtgox every time i transfer funds either to or from dwolla it only have taken about a day or two for the transaction to complete.
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ccamo
Newbie
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Activity: 1
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July 20, 2011, 04:13:18 PM |
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Odd they haven't contacted you about anything. It took them three weeks for them to help recover my account  |
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Maged
Legendary
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Activity: 1204
Merit: 1015
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July 20, 2011, 06:11:19 PM |
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DO NOT OPEN A NEW TICKET!
I did not open a new ticket. It is not even closed. Supposedly it is "currently being processed" by Natalie. She has not replied since July 6 . Oh, well, nevermind. I guess this is one of the few cases where you should open a new ticket... |
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BadRed
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Activity: 12
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July 21, 2011, 11:21:35 AM |
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I can buy your USDs for Paypal.
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