I repeat my questions from yesterday becouse of no answer.
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Hello thomas_s
1.
From yesterday till today i see on my account:
Order #563 made on November 7, 2013. Order status: processing
When will I receive previously mentioned email that will ask me about my payment address? (just in case i put it below):
16NRWZq3jJHuusJGof1fe9K81QQiWXs8rg
2.
Will the R13 start to hash today?
3.
How often will be mined BTC shares send to ours wallets?
Hi Pablo,
Sorry for the delay. We're not intentionally ignoring people; everyone in the co-op is just really, really busy (and also have other jobs...at this point).
1. A consequence of our world's lowest prices and free tools which helps lead to these low prices, is well, crappiness from these free tools. The orders have to be processed and confirmed by hand at this point (keeping in mind that some orders required multiple payments and can require a bit of detective work when this happens). The back end is terrible, and Thomas was in the middle of getting the details on refunding about 180 BTC correct, so that was the biggest priority in the free time he had.
We actually had to slow down the refunds. In our rush to get BTC refunds back as quickly as possible, about $1K worth of BTC was accidentally sent (which was fortunately returned by an honest co-op member).
We're also victims of our own success in that we've had so many sales come in to our site, that it's really been a PITA to try to keep up (while also planning, holding daily board meetings, and registering sub companies for our far flung and varied pro crypto ventures we're setting up in various parts of the BTC economy).
To deal with this site backlog and fundamental site problems: we also had a long mtg. yesterday with a site designer who is a fellow GB Coordinator who runs his own GBs and is a website designer. He does great work and we're proud to be associated with him. Work should begin this weekend on our professional Version 2.0 site, with much, much better order tracking and back end tools which will make all of our lives much simpler, and should help reduce the time between processing and when orders show as complete.
In the future we also plan on adding pro cloudhashing to our pro site.
2. I have a preliminary report of R13. Unfortunately, due to broken boards from the R9-12 Bullet Run (sometimes you can't make an omelet without breaking eggs), we will not be able to get to full hashrate on R13 until about Thursday/Friday next week. The BA replacements for the broken boards are shipping Monday.
We will NOT be compensating R13 via BTC for lost hashrate; we are an at-cost Miners Cooperative that gives you the world's lowest prices and most exclusive deals, and are already compensating members for lost hashrate due to Bullet Run issues that arose in R9-12. We cannot afford to give charity for R13 on top of the compensation we are already doing for R9-12.
You will have two options to resolve this:
A. You can request a refund and we will process it as quickly as we can.
B. You can wait until Friday/Saturday Nov 16/17, when R13 should be fully up and running.
For your patience in waiting an additional week, bobsag3 will give R13 a free month of miner hosting, which is currently worth $200.Please let us know what you decide.
If you don't send a PM to thomas_s. requesting a refund, then we will assume that you're ok with the default B option which gives you a $200 bonus in the form of free miner hosting for the first month.There still are no better deals for ASIC hardware around IMO.
3. We've decided on a 1st of the month and 15th of the month payout schedule for DZ MC GBs.
