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Author Topic: Cloudbet | Bitcoin Casino & Sportsbook | The No.1 Bitcoin Gambling Site  (Read 372186 times)
Cloudbet
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February 23, 2014, 04:38:59 PM
 #161

Complete shit, I've had nothing but trouble with this site. My balance on the site has shown variations from -9.8*** btc to over 300 btc, the casino floor dealers have made mistakes and not followed the commands given by me for my wager.  The casino floor has attempted to make contact with the owner of cloudbet to instruct them to credit my account several times. I suppose he refuses, as he has not complied and has not responded to me.  He joined just-dice chat in attempts to advertise yesterday, I confronted him.  He said I'm very sorry I'll fix it right away, and the proceeded to tell me my balance would be corrected on my next deposit. What a claim! It made me lol, but I complied. Sent a deposit of .01 to the account.  I informed user (Golf) in jd chat, owner of cloudbet that I made my deposit as requested.  I received no further response, and what a surprise he did not fix my balance.

Hi Arrogantx,

Apologies, we missed this post the first time around.

The party you were speaking with in just-dice chat is NOT a representative of Cloudbet. We do NOT have any representative that posts there. I cannot comment on what was said in the chat, only that it was NOT from us. Please ONLY communicate with us through our official support line via email at support@cloudbet.com, and this account here on Bitcointalk.

I will personally look into your issue first thing on Monday.

Cheers,
Cloudbet

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seandaniel
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February 23, 2014, 09:47:02 PM
 #162

please let us withdraw our account instantly instead of waiting for confirmations before we can withdraw..

its consider as PAID, thats why we have the right to request a withdrawal even if its not in full confirmation,
it happens that player cant wait for the confirmation and most of them play their balance and end up to loosing..

like mine almost 2 days, i cant withdraw my funds, because the status of transfer is already "estimated time VERY Soon"

please fix it..

Thank You
zolace
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February 24, 2014, 03:07:29 AM
 #163

Complete shit, I've had nothing but trouble with this site. My balance on the site has shown variations from -9.8*** btc to over 300 btc, the casino floor dealers have made mistakes and not followed the commands given by me for my wager.  The casino floor has attempted to make contact with the owner of cloudbet to instruct them to credit my account several times. I suppose he refuses, as he has not complied and has not responded to me.  He joined just-dice chat in attempts to advertise yesterday, I confronted him.  He said I'm very sorry I'll fix it right away, and the proceeded to tell me my balance would be corrected on my next deposit. What a claim! It made me lol, but I complied. Sent a deposit of .01 to the account.  I informed user (Golf) in jd chat, owner of cloudbet that I made my deposit as requested.  I received no further response, and what a surprise he did not fix my balance.

oh this is not the first time they advertised there lol

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zolace
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February 24, 2014, 03:08:44 AM
 #164

Site has to many bugs, Ill stay clear till they can fix this issue

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Cloudbet
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February 24, 2014, 07:11:55 AM
 #165

Complete shit, I've had nothing but trouble with this site. My balance on the site has shown variations from -9.8*** btc to over 300 btc, the casino floor dealers have made mistakes and not followed the commands given by me for my wager.  The casino floor has attempted to make contact with the owner of cloudbet to instruct them to credit my account several times. I suppose he refuses, as he has not complied and has not responded to me.  He joined just-dice chat in attempts to advertise yesterday, I confronted him.  He said I'm very sorry I'll fix it right away, and the proceeded to tell me my balance would be corrected on my next deposit. What a claim! It made me lol, but I complied. Sent a deposit of .01 to the account.  I informed user (Golf) in jd chat, owner of cloudbet that I made my deposit as requested.  I received no further response, and what a surprise he did not fix my balance.

Hi Arrogantx,

Apologies, we missed this post the first time around.

The party you were speaking with in just-dice chat is NOT a representative of Cloudbet. We do NOT have any representative that posts there. I cannot comment on what was said in the chat, only that it was NOT from us. Please ONLY communicate with us through our official support line via email at support@cloudbet.com, and this account here on Bitcointalk.

I will personally look into your issue first thing on Monday.

Cheers,
Cloudbet

Hi Arrogantx,

I've looked into your issue and your bet was already refunded on February 14. Please let us know if you experience any further issues.

Also - I would like to reiterate - it was NOT any Cloudbet representative that you were speaking with at just-dice. Please correspond with us only by email to support@cloudbet.com and this account here on Bitcointalk.

Cheers,
Cloudbet

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Cloudbet
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February 24, 2014, 07:51:24 AM
 #166

Will you have spring training mlb?

Hi quone17,

Yes - we will be offering spring training MLB lines. We may not offer all games and all markets, but if they are popular we will expand the offering.

Cheers,
Cloudbet

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markjamrobin
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February 24, 2014, 10:51:32 PM
 #167

Will you have spring training mlb?

Hi quone17,

Yes - we will be offering spring training MLB lines. We may not offer all games and all markets, but if they are popular we will expand the offering.

Cheers,
Cloudbet

Will there be live markets for these games? If so, I will be off to buy some tickets Tongue

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February 25, 2014, 02:11:38 AM
 #168

I joined your program , I will wait for the right time to start. checking your site offerings now

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PRIMEDICE
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Cloudbet
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February 25, 2014, 04:16:51 AM
 #169

Will you have spring training mlb?

Hi quone17,

Yes - we will be offering spring training MLB lines. We may not offer all games and all markets, but if they are popular we will expand the offering.

Cheers,
Cloudbet

Will there be live markets for these games? If so, I will be off to buy some tickets Tongue

Hi markjamrobin,

It's unlikely we will be offering live markets on pre-season MLB, but we most definitely will for the regular season and post-season.

Cheers,
Cloudbet

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February 25, 2014, 09:20:50 AM
 #170

I joined your program , I will wait for the right time to start. checking your site offerings now

Great! Do let us know if you have any questions.
Cheers,
Cloudbet

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firecasey
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February 26, 2014, 01:14:06 AM
 #171

Still experiencing MAJOR issues with your Blackjack software. Winning hands are not being paid.... be very dilligent here folks.


Hand #1443254

Playing two hands, bet 200 chips each hand.

My hands: 16 & 21
Dealer hand: 24 -> bust

I obviously won both hands....but my account was only credited 400 chips. I should have been credited 800.... 400 initial bet + 400 winnings.

My starting balance was 1500 chips. After this round, my balance was only 1900. It should be 2300 chips. I was essentially only paid for one hand!!! This is the second time in a week I have not been paid correctly on a winning hand.

http://i.imgur.com/NsbyVUi.jpg

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February 26, 2014, 04:44:54 AM
 #172

Still experiencing MAJOR issues with your Blackjack software. Winning hands are not being paid.... be very dilligent here folks.


Hand #1443254

Playing two hands, bet 200 chips each hand.

My hands: 16 & 21
Dealer hand: 24 -> bust

I obviously won both hands....but my account was only credited 400 chips. I should have been credited 800.... 400 initial bet + 400 winnings.

My starting balance was 1500 chips. After this round, my balance was only 1900. It should be 2300 chips. I was essentially only paid for one hand!!! This is the second time in a week I have not been paid correctly on a winning hand.



Hi firecasey,

Thanks for your message.

I can confirm that your account was properly credited with both bets - a total of 800 mBTC (winnings of 400 mBTC).

Your starting balance was indeed 1500 mBTC. You then placed two bets of 200 mBTC each (you put chips in play), so your new balance was 1100 mBTC. You won both bets, for a total of 800 mBTC (which includes your original stake of 2x 200 mBTC), so your final balance is 1900 mBTC including both your original stake and your winnings.

In summation - two hands of 200 mBTC both won, so your account should be 1500 + 400 mBTC = 1900 mBTC.

Please let us know if there is anything else we can help with.

Cheers,
Cloudbet

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February 26, 2014, 05:31:55 AM
 #173

Issue resolved.

However, there still are many - many bugs and I am not sure I will be returning. Also, the initial deposit bonus system does not appear to work.... I should have received my initial bonus already, no?
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February 27, 2014, 03:59:51 AM
 #174

I would like to issue a warning to all potential players. I recently left anonibet, and after looking into it, found CloudBet to be the best option on the market. Or so I thought. I deposited 5 BTC, and as promised, I got that as my reward points. Over the past 3 days (when I created my account), I have accumulated 2k+ loyalty points and have received my bonus bitcoins as advertised. All good there. I turned my 5 BTC, into ~8 BTC (through their sports book), and so I decided to play a little bit of black jack. The past couple days, I played a few hands no issue. Earlier today, I won .29 BTC no issue. Than this happened.

I had 7.5005 BTC in my balance.
I was betting 40 mBTC (minimum playable hand, their max is 800 mBTC), and was playing quite a few hands. I was up a bit (Roughly $100 in fiat).

Than, the next hand deducted 3 BTC. Basically, all of the BTC I had won on the site. My balance went from 7.5005 to 4.5005. I clearly withdrew the amount (4.5 exactly after fees), and I sent them an email.

I am NOT accusing them of anything, other than glitchy software for the time being. Please bear in mind, that their sports book has been nothing but good for me, but STAY AWAY FROM THE BLACKJACK TABLE UNTIL THIS GETS FIXED!

I will update how this goes here
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February 27, 2014, 04:32:02 AM
 #175

I would like to issue a warning to all potential players. I recently left anonibet, and after looking into it, found CloudBet to be the best option on the market. Or so I thought. I deposited 5 BTC, and as promised, I got that as my reward points. Over the past 3 days (when I created my account), I have accumulated 2k+ loyalty points and have received my bonus bitcoins as advertised. All good there. I turned my 5 BTC, into ~8 BTC (through their sports book), and so I decided to play a little bit of black jack. The past couple days, I played a few hands no issue. Earlier today, I won .29 BTC no issue. Than this happened.

I had 7.5005 BTC in my balance.
I was betting 40 mBTC (minimum playable hand, their max is 800 mBTC), and was playing quite a few hands. I was up a bit (Roughly $100 in fiat).

Than, the next hand deducted 3 BTC. Basically, all of the BTC I had won on the site. My balance went from 7.5005 to 4.5005. I clearly withdrew the amount (4.5 exactly after fees), and I sent them an email.

I am NOT accusing them of anything, other than glitchy software for the time being. Please bear in mind, that their sports book has been nothing but good for me, but STAY AWAY FROM THE BLACKJACK TABLE UNTIL THIS GETS FIXED!

I will update how this goes here

Hi SportsBetter99,

Thanks for your message. We are looking into this for you.

Cheers,
Cloudbet

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February 27, 2014, 04:39:47 AM
 #176

I would like to issue a warning to all potential players. I recently left anonibet, and after looking into it, found CloudBet to be the best option on the market. Or so I thought. I deposited 5 BTC, and as promised, I got that as my reward points. Over the past 3 days (when I created my account), I have accumulated 2k+ loyalty points and have received my bonus bitcoins as advertised. All good there. I turned my 5 BTC, into ~8 BTC (through their sports book), and so I decided to play a little bit of black jack. The past couple days, I played a few hands no issue. Earlier today, I won .29 BTC no issue. Than this happened.

I had 7.5005 BTC in my balance.
I was betting 40 mBTC (minimum playable hand, their max is 800 mBTC), and was playing quite a few hands. I was up a bit (Roughly $100 in fiat).

Than, the next hand deducted 3 BTC. Basically, all of the BTC I had won on the site. My balance went from 7.5005 to 4.5005. I clearly withdrew the amount (4.5 exactly after fees), and I sent them an email.

I am NOT accusing them of anything, other than glitchy software for the time being. Please bear in mind, that their sports book has been nothing but good for me, but STAY AWAY FROM THE BLACKJACK TABLE UNTIL THIS GETS FIXED!

I will update how this goes here

Hi SportsBetter99,

We have looked into this for you and found that no 3 BTC bets were made and there were no glitches in our software or systems. We have responded to your query via email.

Please let us know if there is anything else we can help with, and best of luck in the sportsbook and at the tables!

Cheers,
Cloudbet


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February 27, 2014, 12:11:31 PM
 #177

Issue resolved.

However, there still are many - many bugs and I am not sure I will be returning. Also, the initial deposit bonus system does not appear to work.... I should have received my initial bonus already, no?

Hi firecasey,

I have looked at your account and your bonus had been attached properly, and you have already started clearing it. Please can you send us a screenshot of your account dashboard to support@cloudbet.com if you are having issues?

Cheers,
Cloudbet

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February 28, 2014, 07:48:28 AM
 #178

Hi folks,

A quick update from us today - we've launched a new feature that was often requested from our players, to allow you to set your own nickname in the live dealer casino. Click "My account" -> "Account settings", and set your nickname.

Best of luck at the tables and sportsbook!

Cheers,
Cloudbet

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March 03, 2014, 11:21:51 AM
 #179

Hi folks,

We've added a new live Lottery product! Select your numbers and watch as our gorgeous - and lucky - hosts draw them in front of your own eyes.

Just click on our Live Casino to get in on the action.

Best of luck!

Cheers,
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March 05, 2014, 08:06:25 AM
 #180

Hi folks,

International soccer is returning! We're spreading markets on all 20+ markets on all of today's international friendlies.

Check our markets out here:
http://cbet.ly/1jQCjn4

Best of luck!

Cheers,
Cloudbet

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