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tjh11
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May 31, 2015, 10:49:26 PM |
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I truly do not understand all these complaints. I have been betting with cloudbet on a regular basis for well over a year now and have never had any problems getting bets on, getting credited with winnings and withdrawing.  Cloudbet is completely awful. I hope that everyone that reads this stays far away. I've lost over $1000 with Cloudbet because they said I had "multiple accounts". I didn't, and after I told them that, they stopped responding to my emails. They were also really rude through the couple emails that we did exchange. STAY FAR AWAY from this BS book, everyone. |
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Gogo ppp
Legendary
 Offline
Activity: 1078
Merit: 1000
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June 01, 2015, 12:06:45 AM
Last edit: June 01, 2015, 12:21:41 AM by Gogo ppp |
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I truly do not understand all these complaints. I have been betting with cloudbet on a regular basis for well over a year now and have never had any problems getting bets on, getting credited with winnings and withdrawing. The error VTC and I describe is real. The one which occured yesterday is the first one in months for me, but as I posted it was a frequent problem for awhile. There was an acknowledgement from Cloudbet and I was told they'd come up with a fix. That was a few months ago, and I stopped having the problem until yesterday. But I'm obviously not the only one. "I have been betting with cloudbet on a regular basis for well over a year now and have never had any problems getting bets on, getting credited with winnings and withdrawing." I've never had a problem being credited with winnings, and I've always been paid although several times it took a few hours or more which I'm not comfortable with. I hope they can come up with a permanent fix to the problem described. Never had this occur anywhere else. Bets rejected due to line moves, yes, and the option to bet it at the new line. But betting something which is listed and then getting a message that the bet itself is no longer available (it's never been close to start of the game so that's never been the issue), no. |
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Southpaw0
Legendary
Offline
Activity: 1318
Merit: 1010
666 - slave 2 the grind -
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June 01, 2015, 02:20:47 AM |
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I have a deposit with 4 confirms not showing up in my balance yet?
What is going on?
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ill handcuff you to the shower and put an apple in your mouth with the water running on cold then you handcuff me to the bed and go to town.. just dont BURN the house down with your hot ass oven cus i will be dead and you will be gone
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VTC
Member
Offline
Activity: 84
Merit: 14
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June 01, 2015, 05:58:18 AM |
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 4 hours before the game, and can't bet on Federer Withdrawls and Deposits are fine, but Errors that bet slips are removed, way too often! |
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mav3141
Newbie
Offline
Activity: 20
Merit: 0
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June 01, 2015, 09:01:42 AM |
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Been waiting over 36 hours for munster v glasgow to be graded http://www.bbc.co.uk/sport/0/rugby-union/32929818Contacted support after 12 hours, took them almost a day to respond: "Thanks for getting in touch with us, all of your pending bets have now been settled and your account credited accordingly." Its been 6 hours since I got this response and the bet has still not been graded and is still pending. I contacted supported again, I guess it will be another day before they respond... Just thought I would share with everyone what betting on Cloudbet and dealing with their customer support can be like. I've tried to be patient but I think this is unacceptable and people should know what to expect from them. |
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khawaja07
Newbie
Offline
Activity: 42
Merit: 0
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June 01, 2015, 09:09:06 AM |
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Been waiting over 36 hours for munster v glasgow to be graded http://www.bbc.co.uk/sport/0/rugby-union/32929818Contacted support after 12 hours, took them almost a day to respond: "Thanks for getting in touch with us, all of your pending bets have now been settled and your account credited accordingly." Its been 6 hours since I got this response and the bet has still not been graded and is still pending. I contacted supported again, I guess it will be another day before they respond... Just thought I would share with everyone what betting on Cloudbet and dealing with their customer support can be like. I've tried to be patient but I think this is unacceptable and people should know what to expect from them. they are too busy in refreshing their servers.. two days back i had also sent them mail for wrong bet selection i bet on middlesex and their system selected sussex ..i mailed them that their system was not beheaving well orderly and they replied back me today morning..almost 30 hours....with sad reply to me..just will say cloudbet you never accept your folly..never down on your knee..thinks you are perfect...please remove this thinking of yours.. you are the best gambling i ever know...you will be the best if you remove your i attitute.. thats all.. thankyou. |
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Southpaw0
Legendary
Offline
Activity: 1318
Merit: 1010
666 - slave 2 the grind -
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June 01, 2015, 01:44:47 PM |
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I have a deposit with 4 confirms not showing up in my balance yet?
What is going on?
update did end up receiving deposit after a few hours. use to be instant! |
ill handcuff you to the shower and put an apple in your mouth with the water running on cold then you handcuff me to the bed and go to town.. just dont BURN the house down with your hot ass oven cus i will be dead and you will be gone
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fox19891989
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June 02, 2015, 02:40:06 AM |
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Been waiting over 36 hours for munster v glasgow to be graded http://www.bbc.co.uk/sport/0/rugby-union/32929818Contacted support after 12 hours, took them almost a day to respond: "Thanks for getting in touch with us, all of your pending bets have now been settled and your account credited accordingly." Its been 6 hours since I got this response and the bet has still not been graded and is still pending. I contacted supported again, I guess it will be another day before they respond... Just thought I would share with everyone what betting on Cloudbet and dealing with their customer support can be like. I've tried to be patient but I think this is unacceptable and people should know what to expect from them. they are too busy in refreshing their servers.. two days back i had also sent them mail for wrong bet selection i bet on middlesex and their system selected sussex ..i mailed them that their system was not beheaving well orderly and they replied back me today morning..almost 30 hours....with sad reply to me..just will say cloudbet you never accept your folly..never down on your knee..thinks you are perfect...please remove this thinking of yours.. you are the best gambling i ever know...you will be the best if you remove your i attitute.. thats all.. thankyou. any answer from the support? I see this site offers decent odds on tennis, I want to move my funds here, but I saw so many negative issues here, I don't want to lose my money on this kind of silly system fault, it is a cheat fault.. |
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mav3141
Newbie
Offline
Activity: 20
Merit: 0
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June 02, 2015, 06:16:55 AM |
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Been waiting over 36 hours for munster v glasgow to be graded http://www.bbc.co.uk/sport/0/rugby-union/32929818Contacted support after 12 hours, took them almost a day to respond: "Thanks for getting in touch with us, all of your pending bets have now been settled and your account credited accordingly." Its been 6 hours since I got this response and the bet has still not been graded and is still pending. I contacted supported again, I guess it will be another day before they respond... Just thought I would share with everyone what betting on Cloudbet and dealing with their customer support can be like. I've tried to be patient but I think this is unacceptable and people should know what to expect from them. Update: After 60 hours and 3 emails to support they have finally graded the bet. It was a large bet and to have it hanging in the air while they keep you waiting for days on end is awful. Cloudbet improve your customer support ffs its just terrible. |
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VTC
Member
Offline
Activity: 84
Merit: 14
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June 02, 2015, 06:43:08 AM
Last edit: June 02, 2015, 07:20:49 AM by VTC |
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Usually I get withdrawals quickly, but now waiting over 7 hours.
Edit: just got the withdrawal now
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Cloudbet (OP)
Legendary
Offline
Activity: 2338
Merit: 1110
Cloudbet | Best Bitcoin Gambling Site Since 2013
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June 02, 2015, 07:49:43 AM |
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I have a deposit with 4 confirms not showing up in my balance yet?
What is going on?
update did end up receiving deposit after a few hours. use to be instant! Hi there, We had a few small issues which caused delays with deposits over the weekend but they have been resolved and all deposits are now instant. Sorry for the inconvenience! Cheers, Cloudbet |
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Cloudbet (OP)
Legendary
Offline
Activity: 2338
Merit: 1110
Cloudbet | Best Bitcoin Gambling Site Since 2013
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June 02, 2015, 07:52:27 AM |
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withdrawal over a day ago now, feel im being scammed for $4k, get on to it now cloudbet, ignoring my emails the lot, terrible service
Bitcointalk.org has been down for about a week. Were you paid? Everyone else - no problems with withdrawals? Prompt payment? Hello,i have a problem with cloudbet...yesterday i have made a 6 games bet parlay,they all have win but on cloudbet history is LOSE?WTF?IS SCAMM? Hi there, Could you please email us at support@cloudbet.com with information about the issue? Our support will look into it immediately. Thanks in advance. Regards, Cloudbet |
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IFO
Newbie
Offline
Activity: 5
Merit: 0
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June 02, 2015, 08:35:38 AM |
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another withdrawal taking the absolute piss, why are you taking so long, you come online, I get 0 replies from support, site is a joke at times, DO MY WITHDRAWAL NOW!
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Cloudbet (OP)
Legendary
Offline
Activity: 2338
Merit: 1110
Cloudbet | Best Bitcoin Gambling Site Since 2013
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June 02, 2015, 01:44:51 PM |
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Been waiting over 36 hours for munster v glasgow to be graded http://www.bbc.co.uk/sport/0/rugby-union/32929818Contacted support after 12 hours, took them almost a day to respond: "Thanks for getting in touch with us, all of your pending bets have now been settled and your account credited accordingly." Its been 6 hours since I got this response and the bet has still not been graded and is still pending. I contacted supported again, I guess it will be another day before they respond... Just thought I would share with everyone what betting on Cloudbet and dealing with their customer support can be like. I've tried to be patient but I think this is unacceptable and people should know what to expect from them. Update: After 60 hours and 3 emails to support they have finally graded the bet. It was a large bet and to have it hanging in the air while they keep you waiting for days on end is awful. Cloudbet improve your customer support ffs its just terrible. Hi mav, In your case, there was a specific bug that was preventing the bet from being correctly graded. It has been resolved and future grades will be much more quick. Thanks again for your patience and understanding. Cloudbet |
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Cloudbet (OP)
Legendary
Offline
Activity: 2338
Merit: 1110
Cloudbet | Best Bitcoin Gambling Site Since 2013
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June 02, 2015, 01:46:24 PM |
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Error message again. ""We've had to remove... from your bet slip as that bet is no longer available."
Impossible to make the bet even after refreshing the page.
Last time support said it was a temporary error.
I had a lot of problems with this awhile ago, but was told about 3 or 4 months ago that it was solved. WRONG! I'm having the same problems as VTC. Just wasted a lot of time logging into my wallet, sending btc to Cloudbet to make a bet, click on it, and "We've had to remove [bet description] from your bet slip as that bet is no longer available." Now I have to waste time withdrawing the funds, waiting for it to arrive, AND paying the miner fee for Cloudbet's mistake. Get it together Cloudbet. Stop displaying bets that you aren't willing to book. It's stuff like this that keeps me from betting there except on rare occasions. Hi Gogo, VTC, and anyone else having issues with bets being removed from their betslip -- Please could you email us specifically with details on the bet you were trying to place? This error should happen on fewer and fewer occasions, so we need to identify the root cause and resolve that. Thanks in advance. Cloudbet |
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Yinnn
Newbie
Offline
Activity: 1
Merit: 0
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June 05, 2015, 08:38:32 PM |
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This site is a total fuckaround. I was playing the online casino and I would play 2 hands at 50 chips each and one of the bets would never go through and I would get an error message like "Your bet couldn't be placed, balance will be returned soon" and it never was. I lost about .6 BTC simply because the system kept taking it from me. The live casino support said "go talk to the casino support", so I went to CloudBet's customer service and still no response.
Total joke.
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redditisforhippies
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June 06, 2015, 01:43:28 AM |
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any one else having problems with deposits? it's been hours since i sent them money and i missed a good bit of winning bets. blockchain is telling me it was even already spent and it has tons of confirms. i deposited twice.
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eoakland
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June 06, 2015, 02:10:11 AM |
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any one else having problems with deposits? it's been hours since i sent them money and i missed a good bit of winning bets. blockchain is telling me it was even already spent and it has tons of confirms. i deposited twice.
same here, my deposit was placed 5 hours ago. never had issues with them in the past; i am sure my btc will show up sooner or later =) the customer support is normally is very quick to reply, no response yet. which is surprising. |
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redditisforhippies
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June 06, 2015, 02:12:21 AM
Last edit: June 06, 2015, 02:58:43 AM by redditisforhippies |
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any one else having problems with deposits? it's been hours since i sent them money and i missed a good bit of winning bets. blockchain is telling me it was even already spent and it has tons of confirms. i deposited twice.
same here, my deposit was placed 5 hours ago. never had issues with them in the past; i am sure my btc will show up sooner or later =) the customer support is normally is very quick to reply, no response yet. which is surprising. same with the CS. oh well, we lost out on wins but avoided loses. silver lining. good luck with your future bets. EDIT: i forgot to say i'm not new either. this has only happened once before. i bring this up as if new people are reading, do not worry it will get fixed. EDIT 2: i got credited. check your account eoakland |
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