Amel
Legendary
Offline
Activity: 1638
Merit: 1033
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December 28, 2015, 01:20:29 AM |
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Pending withdrawal of the 27th until now but ok no problem is only a small amount I also know Cloudbet is in trouble with the system I hope this is completed as soon as possible and cloudbet not lose the user because of this inconvenience Ha. Cloudbet can continue to accept deposits and wagers today but can't process a wager from 20 hours ago or a withdrawal. Will Cloudbet compensate affected users? I doubt it but will wait to see their response. It is not a deposit into my account just withdrawal of balance affiliation I refer four new users this month and received a commission but still pending. I also check the cloudbet hot wallet is empty https://blockchain.info/address/19th5ZHDUpXir4YJ3oBeZdogSsAxQKXAVS
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Cans123
Newbie
Offline
Activity: 22
Merit: 0
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December 28, 2015, 01:27:00 AM |
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be more patience guys Cloudbet.com is the most famous sportbook and sure they resolve problem very fast
Of course...if you consider 20+ hours fast Dude youre not the only one having the same issue every one who got bets recently does too even i, but cloudbet already mentioned that they are aready of it just give them time to fix it. I am not the only one? No way! What does that have to do with the fact they can accept deposits, accept wagers and process them instantly but can't grade a wager from before the server attack? It shouldn't take 20+ hours to fix a grading issue. The fact they are grading other events as soon as they finish is the frustrating part.
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Xubu
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December 28, 2015, 01:33:29 AM |
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be more patience guys Cloudbet.com is the most famous sportbook and sure they resolve problem very fast
Of course...if you consider 20+ hours fast Dude youre not the only one having the same issue every one who got bets recently does too even i, but cloudbet already mentioned that they are aready of it just give them time to fix it. I am not the only one? No way! What does that have to do with the fact they can accept deposits, accept wagers and process them instantly but can't grade a wager from before the server attack? It shouldn't take 20+ hours to fix a grading issue. The fact they are grading other events as soon as they finish is the frustrating part. I am in the same situation. Still a pending (live) bet from last night NBA games from spurs and cavs. Its better we give Cloudbet the time they specified (as that time is almost expired) to make things right.
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Pro Gamers
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December 28, 2015, 03:18:12 AM |
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Believe me or not mine was with portland and cavs and also had the issue after the site got the error but now already graded and i made a widthrawal a minute ago and received it fast
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Cans123
Newbie
Offline
Activity: 22
Merit: 0
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December 28, 2015, 03:24:19 AM |
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Believe me or not mine was with portland and cavs and also had the issue after the site got the error but now already graded and i made a widthrawal a minute ago and received it fast
My wager has been graded now as well. Still waiting to hear if Cloudbet will do any free plays for the issue.
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GTfloat
Newbie
Offline
Activity: 4
Merit: 0
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December 28, 2015, 05:21:26 AM |
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Sorry don't understand. If there is no access to website ( at least I don't have any ), then how do you know your bet has been graded ? please explain
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Cans123
Newbie
Offline
Activity: 22
Merit: 0
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December 28, 2015, 05:44:35 AM |
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Sorry don't understand. If there is no access to website ( at least I don't have any ), then how do you know your bet has been graded ? please explain
The website has been running almost all day....
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Xubu
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December 28, 2015, 06:59:12 AM |
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Believe me or not mine was with portland and cavs and also had the issue after the site got the error but now already graded and i made a widthrawal a minute ago and received it fast
My wager has been graded now as well. Still waiting to hear if Cloudbet will do any free plays for the issue. They don't
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Cloudbet (OP)
Legendary
Offline
Activity: 2338
Merit: 1122
Cloudbet | Best Bitcoin Gambling Site Since 2013
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December 28, 2015, 09:17:31 AM |
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Hi all
All bets that were ungraded during our ISP outage at the weekend have now been graded. Thanks for your patience and understanding in the matter, and apologies again for any inconvenience caused.
We receive all event results from a third party data vendor, but did not receive any during the outage. For that reason, when we were back online, new bets were graded fine, but we needed our data vendor to re-send us results that we missed, which is why we were able to grade new bets even as some older bets were ungraded.
Thanks again for your patience and support!
Cheers, Cloudbet
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Xubu
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December 28, 2015, 02:46:20 PM |
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Hello,
Why can i not bet on soccer matches correct score? I see the available bets for premier league matches but none of them are correct score.
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IIpeBeD_MeDBeD
Legendary
Offline
Activity: 1386
Merit: 1002
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December 28, 2015, 02:48:18 PM |
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Hi! how about "Happy new Year" contest with prizes? For exampe prizes for Top loyality points players.
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IIpeBeD_MeDBeD
Legendary
Offline
Activity: 1386
Merit: 1002
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December 28, 2015, 02:49:31 PM |
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Hello,
Why can i not bet on soccer matches correct score? I see the available bets for premier league matches but none of them are correct score.
Wait live. Cloudbet has a big live bets line for premier league.
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sbrzol
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December 28, 2015, 08:59:54 PM |
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cloudbet live betting is suxx, unfair if you want to place a bet then you have to wait at least 5 secounds, this is common but if the price is going down at this time then your bet will be refused, but if the price is going up your bet will be accepted at the lower price for example i tried to place a bet at 1.75 i was waiting for the bet accepted , i can see that the page refresed and the price was 2.0 but cloudbet accepted my bet at 1.75 ?? did u choose "accept best odds" option? i remember you can set it, and i think maybe after u placed the bets, the odds became better, which means it was not higher when u bet. There is no "accept better odds" Cloudbet should make available this option if not then they should refuse the bet and allow the user the repalce its bet at the higher price this behavior that they accept the bet at the lower price while the price is much more is unfair Cloudbet will you change this unfair behavior that you reject the bet if the odds moving against you but you accept it if the odds moving to your favor ? (and you accept it on the unfair earlier price and not the updated better price)? At least cloudbet have to handle them the same way. cloudbet have to reject the bet if the odds moving and not the same (5 seconds later) between bet placement (cliciking) and the bet acceptance.
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GTfloat
Newbie
Offline
Activity: 4
Merit: 0
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December 31, 2015, 02:50:50 PM |
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Am I the only one that finds their website is down today (Dec 31st 2015) and there is no mention on their twitter Account???
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IIpeBeD_MeDBeD
Legendary
Offline
Activity: 1386
Merit: 1002
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December 31, 2015, 03:50:37 PM |
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Error 522 Ray ID: 25d71c2c6e9d00de • 2015-12-31 15:45:26 UTC Connection timed out May be DdoS again
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whynot138
Newbie
Offline
Activity: 15
Merit: 0
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December 31, 2015, 07:01:43 PM |
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Sorry, pre-live bets are currently locked. Please try again in a few minutes guys - this cant work. this is a big day in college foot ball. whats going on?
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Pro Gamers
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January 02, 2016, 12:32:23 AM |
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PLEASE PAY OUT MY BET PLEASE! YOU ARE HOLDING MY 0.129 BTC BET AT 1.55 ODDS OF MILOS RAONIC V KEVIN ANDERSON!! ITS A WIN!! PLEASE COMPLETE BET ID # 1478489!!
Dont spam i know how you feel but this issue was here before you and been fixed ive noticed this is happening everytime the site is down and all the bets of that time are getting long to be wagered but the site is still here and paying. Dont post every minute after your previous post coz you will get a warning from dt and would not be better for you.
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Cloudbet (OP)
Legendary
Offline
Activity: 2338
Merit: 1122
Cloudbet | Best Bitcoin Gambling Site Since 2013
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January 02, 2016, 03:30:22 AM |
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Hi all,
Our ISP was subject to more outages so we were offline for a few hours on Dec 31. The issues have now been resolved. Thanks for your patience and wishing you a very happy and prosperous 2016!
Cloudbet
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ralphmmm2015
Newbie
Offline
Activity: 6
Merit: 0
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January 02, 2016, 06:15:55 AM |
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Hello Cloudbet, I don't know if this is the right forum to post this but I have issue with my account email: ralphmmm2015@gmail.comI already sent tons of email and in your Facebook page account tons of messages regarding with my pending bets after it won a match. Pending Bets # BET ID 1481058 https://i.imgur.com/4qwjPyM.pngBET ID 1478421 https://i.imgur.com/1Zu0cyo.pngThese bets are pending since the Dec 31, 2015 and until now it is still pending. Your chat support is not answering me, could you please fix it? Thanks, looking forward to your reply, Ralph
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kumho
Newbie
Offline
Activity: 6
Merit: 0
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January 02, 2016, 07:11:50 PM |
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cloudbet please graded my be id 1484724 account kumho.devlo@gmail.com, Big Match Tennis Wawrinka, S v Ferrer, D. i need that win, i have wait 6 hours ago for this bet. than you
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