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Author Topic: Cloudbet | Bitcoin Casino & Sportsbook | The No.1 Bitcoin Gambling Site  (Read 464626 times)
elusive1
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August 02, 2015, 12:46:34 PM
 #2021

Yesterdays WNBA (July 31) Chicago Sky v Los Angeles Sparks Over 161.5 was incorrectly graded as a loss. The final score was 88-77


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Please regrade the game, communicate here, or answer emails. It is going on two days now. Regrades have to be bad for Bitcoin Sportsbooks, many sizable bets paid incorrectly would be already cashed out.
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August 02, 2015, 06:00:24 PM
 #2022

Instant deposits.  Roll Eyes

Did you guys want to take me up on my Round trip tickets to go along with the $60k?  Wink

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August 02, 2015, 06:15:13 PM
 #2023

Yesterdays WNBA (July 31) Chicago Sky v Los Angeles Sparks Over 161.5 was incorrectly graded as a loss. The final score was 88-77


Bump

Please regrade the game, communicate here, or answer emails. It is going on two days now. Regrades have to be bad for Bitcoin Sportsbooks, many sizable bets paid incorrectly would be already cashed out.

that's why i don't use this site so far, and I have watched this thread for half a year, I like their prematch odds, are best in btc sportsbooks, BUT their support sucks, and they usually graded wrong bets and you can check previous posts about such cases, and once I saw a complaint here one guy said CB even modified his winning bet to lose, very absurd.  Angry
elusive1
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August 02, 2015, 07:59:07 PM
 #2024

Yesterdays WNBA (July 31) Chicago Sky v Los Angeles Sparks Over 161.5 was incorrectly graded as a loss. The final score was 88-77


Bump

Please regrade the game, communicate here, or answer emails. It is going on two days now. Regrades have to be bad for Bitcoin Sportsbooks, many sizable bets paid incorrectly would be already cashed out.

that's why i don't use this site so far, and I have watched this thread for half a year, I like their prematch odds, are best in btc sportsbooks, BUT their support sucks, and they usually graded wrong bets and you can check previous posts about such cases, and once I saw a complaint here one guy said CB even modified his winning bet to lose, very absurd.  Angry

I received a simple email response today saying "issue resolved", no explanation or name of sender. of course, the game is still graded wrong.

nikona
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August 02, 2015, 08:41:01 PM
 #2025

Yesterdays WNBA (July 31) Chicago Sky v Los Angeles Sparks Over 161.5 was incorrectly graded as a loss. The final score was 88-77


Bump

Please regrade the game, communicate here, or answer emails. It is going on two days now. Regrades have to be bad for Bitcoin Sportsbooks, many sizable bets paid incorrectly would be already cashed out.

that's why i don't use this site so far, and I have watched this thread for half a year, I like their prematch odds, are best in btc sportsbooks, BUT their support sucks, and they usually graded wrong bets and you can check previous posts about such cases, and once I saw a complaint here one guy said CB even modified his winning bet to lose, very absurd.  Angry

They were really good in the past. I am not sure why they gave up on their site and donot pay much attention to customer satisfaction these days. I haven't seen them even reply on complaints on this thread except for the normal responses to contact their support.
BTCBinary
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August 03, 2015, 02:27:55 AM
 #2026

Hi, I just registered, Do you any promotion or any Freebets offering for newbies?
fox19891989
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August 03, 2015, 03:00:54 AM
 #2027

Yesterdays WNBA (July 31) Chicago Sky v Los Angeles Sparks Over 161.5 was incorrectly graded as a loss. The final score was 88-77


Bump

Please regrade the game, communicate here, or answer emails. It is going on two days now. Regrades have to be bad for Bitcoin Sportsbooks, many sizable bets paid incorrectly would be already cashed out.

that's why i don't use this site so far, and I have watched this thread for half a year, I like their prematch odds, are best in btc sportsbooks, BUT their support sucks, and they usually graded wrong bets and you can check previous posts about such cases, and once I saw a complaint here one guy said CB even modified his winning bet to lose, very absurd.  Angry

I received a simple email response today saying "issue resolved", no explanation or name of sender. of course, the game is still graded wrong.


LMAO, their support should be re-training again, first they gave wrong grade, second their support is inefficient, third support can't understand your issue, sigh...  Sad
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August 03, 2015, 04:43:05 AM
 #2028

Yesterdays WNBA (July 31) Chicago Sky v Los Angeles Sparks Over 161.5 was incorrectly graded as a loss. The final score was 88-77


Bump

Please regrade the game, communicate here, or answer emails. It is going on two days now. Regrades have to be bad for Bitcoin Sportsbooks, many sizable bets paid incorrectly would be already cashed out.

that's why i don't use this site so far, and I have watched this thread for half a year, I like their prematch odds, are best in btc sportsbooks, BUT their support sucks, and they usually graded wrong bets and you can check previous posts about such cases, and once I saw a complaint here one guy said CB even modified his winning bet to lose, very absurd.  Angry

I received a simple email response today saying "issue resolved", no explanation or name of sender. of course, the game is still graded wrong.


not professional site, that's very important to explanation what the problem and they must give name of sender. that's mean they show a good attitude

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Cloudbet (OP)
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August 03, 2015, 09:50:05 AM
 #2029

Hi,
A referral of mine has asked me to post this question to you which is a valid concern. In your page describing the benefits of being a player of Cloudbet, found here: https://www.cloudbet.com/en/vip_club/high_rollers

You state at the end:

"No fees

We charge no fees for deposits or withdrawals. Send and receive transactions of any size for free."


However, when you go to the withdraw page (which I verified myself with my own account) there is a fee of 0.0001 BTC taken out with every withdrawal request. Your rules and your actual actions are not in agreement. My referral and I both agree you need to change your rules or your actual fee to make the two agree with another. Having them differ, even if the fee is only a couple cents, is shady in theory.

Thank you.

Hi BitcoinDistributor,

This fee is a bitcoin network fee. It isn't paid to us. I will see if we can clean up the language a little.

Cheers,
Cloudbet


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August 03, 2015, 10:40:33 AM
 #2030

Yesterdays WNBA (July 31) Chicago Sky v Los Angeles Sparks Over 161.5 was incorrectly graded as a loss. The final score was 88-77


Bump

Please regrade the game, communicate here, or answer emails. It is going on two days now. Regrades have to be bad for Bitcoin Sportsbooks, many sizable bets paid incorrectly would be already cashed out.

Hi elusive1,

Could you PM me your account email address please? I will look into this for you.

Cheers,
Cloudbet



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elusive1
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August 03, 2015, 10:54:46 PM
Last edit: August 04, 2015, 02:21:00 AM by elusive1
 #2031

Sent Pm a few hours ago.

No meaningful response in 3 days except form letter saying its resolved.

LOSS   
EVENT July 31
Chicago Sky v Los Angeles Sparks
SELECTION
Over 161.5

Still shows as a loss. It's pretty simple, either the game was graded correctly or it was not
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August 04, 2015, 11:46:41 AM
 #2032

What's your opinion for the
Manchester United vs Totenham game?

I personally am inclined for a winning for Manchester... what's your pick?
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August 04, 2015, 09:35:45 PM
 #2033

What's your opinion for the
Manchester United vs Totenham game?

I personally am inclined for a winning for Manchester... what's your pick?
Manchester can win this match because they are in very good shape right now and Totneham is not good as they was
elusive1
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August 04, 2015, 10:15:33 PM
 #2034

Still not fixed, still shows as a loss, balance is unchanged.

It was approximately 3.5 Bitcoins
fox19891989
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August 05, 2015, 03:49:41 AM
Last edit: August 05, 2015, 04:03:29 AM by fox19891989
 #2035

Still not fixed, still shows as a loss, balance is unchanged.

It was approximately 3.5 Bitcoins

Yeah, similar case I have seen before, sometimes that grade wrongly, and sometimes they modified players' bets, I hope there are not similar case in the future, I will bet here if this site is reliable again.

Edit: I see OP said your bet was regraded, and your voice here is working, congrats.
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August 05, 2015, 04:00:47 AM
 #2036

Sent Pm a few hours ago.

No meaningful response in 3 days except form letter saying its resolved.

LOSS   
EVENT July 31
Chicago Sky v Los Angeles Sparks
SELECTION
Over 161.5

Still shows as a loss. It's pretty simple, either the game was graded correctly or it was not

Hi elusive1,

This bet was properly regraded several days ago, when you first requested it. The winnings were paid at that time.

However we mistakenly did not properly change the label from "lose" to "win", which we have done for you now. Apologies for the confusion.

Again - to reiterate - the bet was paid days ago.

Cheers,
Cloudbet


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elusive1
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August 05, 2015, 04:38:06 AM
Last edit: August 05, 2015, 04:50:06 AM by elusive1
 #2037

How can someone tell if that is true, you do not post the running balances next to the results. Where exactly can I see the credit?


Why would it take four days to tell me this?
fox19891989
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August 05, 2015, 04:56:59 AM
 #2038

How can someone tell if that is true, you do not post the running balances next to the results. Where exactly can I see the credit?


Why would it take four days to tell me this?

Aha, unbelievable CB did, they did not change the bet result to "win", and did not credit you the money, confirmed scam sportsbook, I recommend you open a thread on scam accusation thread to give them some pressure.
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August 05, 2015, 06:10:31 AM
 #2039

I was going to deposit to use the sportsbook but now I am having second thoughts  Cool
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August 05, 2015, 11:13:49 AM
 #2040

Hi all,

The full amount was already credited to the player's account. We can provide him with a full transaction list if he wishes.

Regards,
Cloudbet



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