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Author Topic: Bitstamp verification  (Read 4439 times)
hedigod
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November 18, 2013, 07:22:54 PM
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Dear Bitcoin community

Does anybody know, how long the verification process at bitstamp.net takes?

Thanks for your help
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November 18, 2013, 08:16:28 PM
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Couple of days providing they are happy with the ID you provide.

Send high res scans as they don't accept anything less than 300dpi

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November 19, 2013, 01:00:14 AM
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If you provide valid documents, should be only a few days

Abdussamad
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November 19, 2013, 02:03:00 AM
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Dear Bitcoin community

Does anybody know, how long the verification process at bitstamp.net takes?

Thanks for your help

Couple of days to for them to reject it. Then you have to contact support and they will verify it within a few hours Roll Eyes.

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November 19, 2013, 06:09:46 AM
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 Cheesy

Very true!

zakoliverz
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November 19, 2013, 06:20:29 AM
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Contact them if waiting time more than one week.
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November 19, 2013, 07:19:54 AM
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I got it in three days.

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November 19, 2013, 11:19:33 AM
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Dear Bitcoin community

Does anybody know, how long the verification process at bitstamp.net takes?

Thanks for your help

Couple of days to for them to reject it. Then you have to contact support and they will verify it within a few hours Roll Eyes.

Haha.. quite. Exactly same as happened me. But I got rejected 1st after 2 days. Resubmitted.. rejected again.

Wrote to support, pointing out that my documetns did contain all reqested information and about 1 day later they verified me.

So, if you do get rejected and you are sure your documetns are in order, get on to thier support.
strmir
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November 19, 2013, 11:26:40 AM
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It took them a week, but that was in july. No retry needed.
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November 19, 2013, 12:16:58 PM
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i'm really sad about mt.gox, btc-e and bitstamp each requiring ID and everything. I thought BC would be more easily traded, but it's a big hassle to even register in the first place.

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November 19, 2013, 12:50:04 PM
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i got it in 20 minuts, was back in March tho

my bitcoin blog:  http://j.gs/2q9l
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November 19, 2013, 03:54:59 PM
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They verified me today, I've sent request at Saturday.
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November 19, 2013, 05:09:32 PM
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If you are lacking utility bills in your name/address, a simple landlord contract (search for a template) with your name/address on it should work.

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November 20, 2013, 10:04:29 AM
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They verified me today, I've sent request at Saturday.

Cheers for the recent status. I applied on Sunday, so fingers crossed for today! Will reply back when I know more.
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November 20, 2013, 05:14:54 PM
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Update for me regarding deposit: Sent SEPA payment yesterday and money arrived today.
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November 20, 2013, 05:37:24 PM
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They verified me today, I've sent request at Saturday.

Cheers for the recent status. I applied on Sunday, so fingers crossed for today! Will reply back when I know more.

And validated today.

Unfortunately Bitstamp don't seem to be processing any withdrawals.
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November 20, 2013, 05:51:59 PM
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Anybody able to withdraw bitcoins from them?
MikeXBT
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November 25, 2013, 09:29:22 PM
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Unfortunately Bitstamp don't seem to be processing any withdrawals.
Why do you believe this to be the case?
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November 27, 2013, 12:13:51 PM
 #19

I have verified my account with my ID card and an Letter from the Court and now this:

Dear Robert,

We received your withdrawal request. As your withdrawal request met some of our volume and frequency thresholds, we will have to kindly ask you to help us better understand the nature of your relationship with Bitstamp. In order to do so, we require that an additional KYC (know your customer) procedure is completed before we can proceed with the processing of your transfer.
We kindly ask you to send us a high resolution image double page of your international passport via our support ticket system: https://www.bitstamp.net/support/

Best regards,

Benedikt Potisek
---
Bitstamp LIMITED
5 J. House, Calleva Park, Aldermaston, Reading, Berkshire, United Kingdom

Phone: (+44) 118 328 22 80 | web: www.bitstamp.net

We’ll issue a global payout around June (we need to give other people in your case some time to confirm their claims), you will receive your full payment at this moment. Thats the actual Statement from Instawallet, for my Claim i wait since 12.04.2013 !!! I hope it will come True!
gorlik
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November 29, 2013, 03:51:32 PM
 #20

I have verified my account with my ID card and an Letter from the Court and now this:

Dear Robert,

We received your withdrawal request. As your withdrawal request met some of our volume and frequency thresholds, we will have to kindly ask you to help us better understand the nature of your relationship with Bitstamp. In order to do so, we require that an additional KYC (know your customer) procedure is completed before we can proceed with the processing of your transfer.
We kindly ask you to send us a high resolution image double page of your international passport via our support ticket system: https://www.bitstamp.net/support/

Best regards,

Benedikt Potisek
---
Bitstamp LIMITED
5 J. House, Calleva Park, Aldermaston, Reading, Berkshire, United Kingdom

Phone: (+44) 118 328 22 80 | web: www.bitstamp.net

I got same message from bitstamp. WFT is going on? They frozen my money from 25.11. I need to do something with it but it's frozen. They don't answer on support ticket. If they don't want transfer it why they don't cancel withdraw on my request :/

My accaunt on bitstamp is verified and now they want again passport which is out of date right now. It's some kind of joke?
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