I have verified my account with my ID card and an Letter from the Court and now this:
Dear Robert,
We received your withdrawal request. As your withdrawal request met some of our volume and frequency thresholds, we will have to kindly ask you to help us better understand the nature of your relationship with Bitstamp. In order to do so, we require that an additional KYC (know your customer) procedure is completed before we can proceed with the processing of your transfer.
We kindly ask you to send us a high resolution image double page of your international passport via our support ticket system:
https://www.bitstamp.net/support/Best regards,
Benedikt Potisek
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Bitstamp LIMITED
5 J. House, Calleva Park, Aldermaston, Reading, Berkshire, United Kingdom
Phone: (+44) 118 328 22 80 | web:
www.bitstamp.net