Hi Gogo, hope you are having a great start to the new year.
The worst way to get help is to spam the forums multiple times with capslock on, raging over a *free*-roll that we are running as a 'fun' new years promotion.
Looks as though you registered, and then came back 15 minutes after the tournament started, you probably blinded out. (but that's just a guess). 471 people out of the 472 that entered were able to figure it out.
The best way to get help is to submit a support ticket.
"Hi Gogo, hope you are having a great start to the new year."
Rather than opening by trying to help, you open with a sarcastic response, in a timely situation which needs a quick response.
Great attitude.
"The worst way to get help is to spam the forums multiple times with capslock on, raging over a *free*-roll that we are running as a 'fun' new years promotion."
Rather than trying to help, you lecture me on how I should be posting and net etiquette, in a timely situation which needs a quick response.
"Looks as though you registered, and then came back 15 minutes after the tournament started, you probably blinded out. (but that's just a guess)."
It's a bad guess. There is no way I blinded out in 15 minutes. Anyone with any sense of tournament poker would realize that.
More than that, how about an immediate response by finding out exactly how much I have left?
But instead "471 people out of the 472 that entered were able to figure it out." Another sarcastic and mean spirited response, rather than trying to help.
Great cs.
And make that 471 out of 473 - you obviously haven't a clue what the solution is. And you work there.
"The best way to get help is to submit a support ticket."
That's great - rather than you contacting whoever/whatever group can get this resolved quickly and get me in while I still have chips, you want me to waste time writing a support ticket.
Absolutely the worst cs rep I've encountered in years, if not ever.
Great job.
