beesa888 (OP)
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December 10, 2013, 02:47:21 PM |
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I noticed i had issues logging in yesterday, when it kept telling my password was incorrect. I started getting really suspicious when i tried to reset the password, it would not give me an email to reset it.
I checked my gmail mail and found it had been access from The Netherlands... (I'm from Australia)
this happened in less them 24 hours... in that time I sent Mtgox 4 emails desperately trying to get them to suspend my account. But im so freaking angry that i still have not heard back from them. Are my BTC gone forever?
I have a ton of transactions in RUB currency?
I'm just devastated right now...
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MiningBuddy
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Merit: 1000
฿itcoin ฿itcoin ฿itcoin
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December 10, 2013, 02:53:14 PM |
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Why didn't you use two factor authentication to secure your account?
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kik1977
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December 10, 2013, 02:55:58 PM |
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Did you have the same password for both Gmail and Gox?
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We are like butterflies who flutter for a day and think it is forever
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CycleSurfer
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December 10, 2013, 02:57:22 PM |
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Likely got phished. Been through the experience and it wasn't pleasant. This is still the wild wild west. Mt Gox is not easily hackable any more after it went through it's own security breached over a year ago or so. The lesson is to get a Yubi key if that's what they are still using. I.e. 2-way authentication.
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beesa888 (OP)
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December 10, 2013, 02:58:44 PM |
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im a noob, who made a noob mistake... very very silly mistake im still trying to work out how to use the 2 fact auth
I've gone and changed all my passwords now
im looking at the Yubikey and software authenticators now
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danny1987
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December 10, 2013, 02:59:13 PM |
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That really sucks dude! Hope you here from Mt. Gox soon..
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SamCyanide
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December 10, 2013, 02:59:59 PM |
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Unfortunately a lot of people are phishing these days. They will get you to visit a webpage or download a file that will silently put a worm on your computer that will steal your passwords, information, and even sometimes your wallet.
Always enable two-step verification for all your accounts, and make sure you have notifications turned on. I run a custom firewall on my mining hub laptop, and I have an antivirus as well as I don't visit many webpages with it.
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Dafar
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dafar consulting
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December 10, 2013, 03:00:11 PM |
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Can someone kindly explain how to do 2 factor authentication?
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Automatic
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December 10, 2013, 03:00:14 PM |
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im a noob, who made a noob mistake... very very silly mistake im still trying to work out how to use the 2 fact auth
I've gone and changed all my passwords now
im looking at the Yubikey and software authenticators now
You'd want a fully offline device for any serious authentication.
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Please ask for a signed message from my on-site Bitcoin address (Check my profile) before doing any offsite trades with me.
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MiningBuddy
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December 10, 2013, 03:00:49 PM |
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That really sucks dude! Hope you here from Mt. Gox soon..
Mtgox can't and won't do anything, all they will tell you to do is file a police report.
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beesa888 (OP)
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December 10, 2013, 03:05:47 PM |
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Im just wondering how they got me... im usually pretty careful with virus and phising scam things.
what you you guys recommend i scan my PC with for possible threats?
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jahwillprovide
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December 10, 2013, 04:28:07 PM |
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I'd say get a new one honestly. All you really need is a RasberryPi and 3 ASICs on a usb cable attached to it. Did you seriously have 60k in an account and it was as secure as your Runescape account 10 years ago /facepalm Try to be much more careful is the lesson from now on, because MtGox won't do anything.
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The 4ner
aka newbitcoinqtuser
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R.I.P Silk Road 1.0
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December 10, 2013, 04:47:27 PM |
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Wow! Honestly you shouldn't even be holding that much money online. Unless you're a billionaire and won't give two shits if you lose it.
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dark143i
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December 10, 2013, 04:56:18 PM |
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Aww. Its better to hold the coins etc in you pc or Paper man. yes, scan it using antivirus or Format it if possible.
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lolmongol
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December 10, 2013, 05:04:29 PM |
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Sick
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franz2
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December 10, 2013, 05:06:40 PM |
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For big amount of bitcoins I would buy a separate pc, never go online with him and create paper wallets...
Only really secure way...
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ihateclowns
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December 10, 2013, 05:08:46 PM |
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ouch srry to hear that
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MargaretsDream
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December 10, 2013, 05:12:17 PM |
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Would be just booting Ubuntu live CD to access exchange more secure than windows, or not at all ?
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jpharneyllc
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December 10, 2013, 05:18:13 PM |
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Awful! Im so sorry, I hope they can do something for you!
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CheekyChappy
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December 10, 2013, 06:25:09 PM |
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I am so sorry to hear about this.
Judging by what happened to you I think the best thing for any one holding an amount of currency beyond a few thousand is to transfer it on to their PC/Laptop and make sure it is secure.
This is tragic, to lose $60000 after all the hard work you put in is just so heartbreaking. At least you can file a report with the police and see what happens next.
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I know, I know... but the thing is I cannot help it because even though I am an absolute gentleman... I also happen to be a CheekyChappy after all:)
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