I have had a money hold on any withdraw, even after submitting multiple tickets i have not heard anything of my hold being released. In my tickets I provided my ID and most recent utility bill, today I checked to see if the hold had been released and as of now it is still there. Will someone from BTC-e please release my funds ASAP!
Same for me, except I did not submit multiple tickets. I just re-opened mine whenever it was auto closed after 48 hours.
It took about 2 weeks, then my hold was removed. It was removed very quickly after I posted my support ticket number in another thread here on bitcointalk that was being monitored by btc-e.