An old thread. May contain the frustrations of some Cryptsy users.

[SpeedDemon13]

I agree 100%.  Cryptsy just did an 'audit' and withdrew more Cryptsy points than what I had. Haven't don't anything with my Cryptsy points, and now it won't let me withdraw from the site because I have a negative balance! WTF!!!!

I have a negative C Points balance too. They should just canned that service. They are just a hot mess at the moment.

[u237114006]

I agree 100%.  Cryptsy just did an 'audit' and withdrew more Cryptsy points than what I had. Haven't don't anything with my Cryptsy points, and now it won't let me withdraw from the site because I have a negative balance! WTF!!!!

So they just figured out a way to back door block withdrawals? That's the last fu%$in straw... Seriously? WTF!!!

They knew they couldn't keep "delaying" withdrawals without a good explanation so this is a new tactic...

[Boxman90]

I agree 100%.  Cryptsy just did an 'audit' and withdrew more Cryptsy points than what I had. Haven't don't anything with my Cryptsy points, and now it won't let me withdraw from the site because I have a negative balance! WTF!!!!

So they just figured out a way to back door block withdrawals? That's the last fu%$in straw... Seriously? WTF!!!

They knew they couldn't keep "delaying" withdrawals without a good explanation so this is a new tactic...

Yep this is just a really clever way for Cryptsy to lock our funds in our accounts, and cause a run on cryptsypoints.

I bought the negative balance and withdrew all my coins. Done with them Let the cryptsy bankrun begin!

[kaimannoah]

yup.slowly indeed,

660coinformations

[jamestown2035]

I have an idea lets release a 5 new coins each day, knowing cryptsy can't help themselves not adding them to their already unmanageable exchange, until it finally just folds and we don't have to come complain about the place anymore.

Oh yeah, I'm missing points too. I don't have a negative balance though.

[koshgel]

it is a little ridiculous the waiting time for these deposits. I have many confirmations but still takes forever. Bums me out

[BrewCrewFan]

What is even better is now after the last messup with the so called points, I had way more, did not not touch them at all, now they got me in the negative for points. So now I have to buy .5 points in order to become positive again.

[Deltron]

I bailed on Cryptsy after my first deposit of doge took 9 hours to show pending and another 9 hours to confirm. Then, the withdrawl email took 4 hours to show up, and another 3 hours to send after I confirmed. It's hard to say if someone is actually pulling some strings to screw us, or if their infrastructure simply blows harder than any of us could imagine. Either way, I'm out. With that lawsuit against them, the Fed's are gonna be sniffing Cryptsy hard anyway, so it might just be a good idea to leave them simply based on that.

[rampalija]

to much crap coins at criptsy and it looks like criptsy never retire some coins

[damnation]

sigh am not sure whats happening with cryptsy as well..

2013-12-21 01:29:27    2013-12-21 01:30:05    Points:0.02534000->0.00000000

The minused my points to "0"

and then credited me with 0.00002000 points instead

[BitJohn]

I bailed on Cryptsy after my first deposit of doge took 9 hours to show pending and another 9 hours to confirm. Then, the withdrawl email took 4 hours to show up, and another 3 hours to send after I confirmed. It's hard to say if someone is actually pulling some strings to screw us, or if their infrastructure simply blows harder than any of us could imagine. Either way, I'm out. With that lawsuit against them, the Fed's are gonna be sniffing Cryptsy hard anyway, so it might just be a good idea to leave them simply based on that.

Something like 90% of the Doge coin out there was cycling through the wallet. Average transactions per block was 80 we had to find a new way to handle this amount of deposit activity. We believe we figured it out.

[BitJohn]

sigh am not sure whats happening with cryptsy as well..

2013-12-21 01:29:27    2013-12-21 01:30:05    Points:0.02534000->0.00000000

The minused my points to "0"

and then credited me with 0.00002000 points instead

We tweeted a while ago that points balances would be normal after the maintenance on them. Sorry for the delay.

[emerefer]

sigh am not sure whats happening with cryptsy as well..

2013-12-21 01:29:27    2013-12-21 01:30:05    Points:0.02534000->0.00000000

The minused my points to "0"

and then credited me with 0.00002000 points instead

We tweeted a while ago that points balances would be normal after the maintenance on them. Sorry for the delay.

whats up with CENT?

[BitJohn]

to much crap coins at criptsy and it looks like criptsy never retire some coins

What coin would you want to remove? You can simply deselect them from trading where you do not even see them. Would you want a coin you have invested in to be removed? Number of coins is not the issue we have been having.

65000+ new users in 25 days approximately. At the current rate there will be 100,000 new users next week. The problem is sheer load we have made major investments in hardware and manpower to address this. These investments are not realized overnight shipping. installation and training are required essentially it takes time. I would start expecting to see the results of these investments in people and hardware in the very near future we have already made tremendous improvements as it stands.

Guys sorry for the delays. If you have a support issue outstanding we will get to you. New staff is able to handle more and more types of tickets which frees the experienced staff up to get to the harder ticket types.

[MEPHuk]

We tweeted a while ago that points balances would be normal after the maintenance on them. Sorry for the delay.

And what about the ticket delays ? When will we get a reply to them ?


*******EDIT - just noticed your reply

MEPH

[rix5]

all accounts are locked now at cryptsy. Negative balance in cryptsy-points appear. I have a negative balance over more points than i ever owned. And my withdrawals are locked. Every day there is a new surprise with these guys.

I just want to trade a little bit. Is that too much to ask? 

[s4rn]

Same here, negative in cryptsy points, can't withdraw. It's been 10 hours since that tweet, BitJohn, and you said it would be fixed "shortly".

[Jollyburner]

sigh am not sure whats happening with cryptsy as well..

2013-12-21 01:29:27    2013-12-21 01:30:05    Points:0.02534000->0.00000000

The minused my points to "0"

and then credited me with 0.00002000 points instead

We tweeted a while ago that points balances would be normal after the maintenance on them. Sorry for the delay.

there is a whole lot of "were sorry"

for things that affect people greatly. you might want to do a "were sorry, heres an x" campaign at some point. right now its just "were sorry, our everything is always broken, were always working hard to fix it"

a lot less people would be upset and making posts if there were more proactive announcements in the community from cryptsy staff. why wait for someone to make a crypsty points thread when u know its coming? there has been a whole lot of flaming goin on just for this points issue. pop on and make a thread so people a) have somewhere to rage and b) are informed about why and how they should be raging, and for how long. definitely would be less negative posts overall and a place for cryptsy supporters to calm everyone down with positive comments mixed in.

I didn't realise there was a tweet about it, I just figured given the track record that it was another temporary issue that would be resolved soon, filed my 40th support ticket in 2 weeks and went back to making terrible trades.

[BitJohn]

all accounts are locked now at cryptsy. Negative balance in cryptsy-points appear. I have a negative balance over more points than i ever owned. And my withdrawals are locked. Every day there is a new surprise with these guys.

I just want to trade a little bit. Is that too much to ask? 

Batch doing the maintenance on points crashed catching back up now. We changed it so you can withdraw now regardless of that status.

[BitJohn]

sigh am not sure whats happening with cryptsy as well..

2013-12-21 01:29:27    2013-12-21 01:30:05    Points:0.02534000->0.00000000

The minused my points to "0"

and then credited me with 0.00002000 points instead

We tweeted a while ago that points balances would be normal after the maintenance on them. Sorry for the delay.

there is a whole lot of "were sorry"

for things that affect people greatly. you might want to do a "were sorry, heres an x" campaign at some point. right now its just "were sorry, our everything is always broken, were always working hard to fix it"

a lot less people would be upset and making posts if there were more proactive announcements in the community from cryptsy staff. why wait for someone to make a crypsty points thread when u know its coming? there has been a whole lot of flaming goin on just for this points issue. pop on and make a thread so people a) have somewhere to rage and b) are informed about why and how they should be raging, and for how long. definitely would be less negative posts overall and a place for cryptsy supporters to calm everyone down with positive comments mixed in.

I didn't realise there was a tweet about it, I just figured given the track record that it was another temporary issue that would be resolved soon, filed my 40th support ticket in 2 weeks and went back to making terrible trades.

Id be more active on the boards if I wasn't trying to help the team get to as many tickets as fast as possible. Now that more staff can handle tickets you will see more of the senior folks on the boards. More frequently.