Hi can you check please this?
Thank you
Hi bitbollo,
Thanks for betting at DirectBet.
If your bet status is "Settlement in Progress" it means that we are waiting for your initial bet transfer to have 1 confirmation in the network, before issuing the payout. This is required to ensure that we actually received your initial wager.
Usually, it takes a few seconds or minutes for your initial bet transfer to have 1 confirmation, so by the time your bet wins, it should get paid without delay.
However, it might take longer for your initial bet transfer to have 1 confirmation if you did not pay the required transactional fee for the transfer, or if the transaction is non standard, or if you were spending unconfirmed coins. In such cases there is nothing we can do but wait. It might take up to 24 hours. Your bet will be paid out automatically as soon as your initial bet transfer will have 1 confirmation. You can monitor the status of your bet transfer in the blockchain.
Here in this case your initial bet transfer is still unconfirmed because you sent it with insufficient transactional fees.
To prevent from such payout delays, be sure to send your wagers from official wallets while paying the required transactional fees.
We recommend that you use our new playing wallet to fund your Sport bets. This will ensure that all your bet transfers will arrive and confirm instantly.
Withdrawing from our playing wallet is instant and free. Check it out :
https://casino.directbet.eu/
