Coalission
Newbie
Offline
Activity: 3
Merit: 0
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May 24, 2016, 04:43:06 AM |
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DirectBet is currently sitting on a few hundred of my ethers in unsettled bets that I won, and no response through email as of yet, the bets just say "Settlement In Process" for the past hour or so. Placed a separate tester bet for 1 ether, the transaction was confirmed, but the bet page still shows as if no bets were received. I won't jump to conclusions just yet, but I'd advise anyone to hold off on any deposits until this is resolved. I'll post if there's any update.
All bets now clear and paid, carry on.
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Bit1334271
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May 24, 2016, 05:18:42 PM |
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@Directbet I place a live bet on tennis match as third set started but after 3 points player retired so my bet is lost or what happen waiting for your reply thanks
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rasco2010
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May 24, 2016, 05:53:32 PM |
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@Directbet
I have won this bet !!
Event : K Knapp v Azarenka Start Time : 05/24/2016 16:51 Competition : 2016 French Open Bet Type : Match Odds Your Selection : Karin Knapp @ Best Available Odds On Receipt.
Result : Lost Bet Status : Settled
anyone have the same problem?
I hope you solve this problem ASAP and give my ETH back.
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DirectBet (OP)
Legendary
Offline
Activity: 1288
Merit: 1010
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May 24, 2016, 05:59:18 PM |
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@Directbet I place a live bet on tennis match as third set started but after 3 points player retired so my bet is lost or what happen waiting for your reply thanks
Following is the relevant information from our Rules : https://directbet.eu/Rules.cshtmlIf a player or pairing retires or is disqualified in any match, the player or pairing progressing to the next round (or winning the tournament in the case of a final) will be deemed the winner. However if less than one set has been completed at the time of the retirement or disqualification then all bets relating to that individual match will be void.
Where bets are offered on individual games or sets within a match, a retirement or disqualification during a game or set will render bets on that game or set, and all individual game or set, void, except those which have been unconditionally determined.
If a player retires before the completion of the match all game handicap bets will be void, except those which have been unconditionally determined.
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DirectBet (OP)
Legendary
Offline
Activity: 1288
Merit: 1010
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May 24, 2016, 06:08:59 PM |
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I hope you solve this problem ASAP and give my ETH back.
Thanks for betting at DirectBet. Initially your bet was settled incorrectly due to an error by our data providers. I apology about that. Your bet has now been resettled correctly and the payout was issued. Please feel free to contact us if we can be of any further assistance.
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rasco2010
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May 24, 2016, 06:16:50 PM |
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Thank You so much!
Result : Won
Bet Status : Settled
Message : A Payout of 77.87321512 ETH was issued. Payout Transaction ID # ........
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Bit1334271
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May 24, 2016, 07:18:24 PM |
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@Directbet I place a live bet on tennis match as third set started but after 3 points player retired so my bet is lost or what happen waiting for your reply thanks
Following is the relevant information from our Rules : https://directbet.eu/Rules.cshtmlIf a player or pairing retires or is disqualified in any match, the player or pairing progressing to the next round (or winning the tournament in the case of a final) will be deemed the winner. However if less than one set has been completed at the time of the retirement or disqualification then all bets relating to that individual match will be void.
Where bets are offered on individual games or sets within a match, a retirement or disqualification during a game or set will render bets on that game or set, and all individual game or set, void, except those which have been unconditionally determined.
If a player retires before the completion of the match all game handicap bets will be void, except those which have been unconditionally determined.
Thanks now I understand this all you are doing good job with all this
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abitguru
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May 24, 2016, 07:22:18 PM |
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Wow first site i see that takes ETH. Awesome.!!!
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dukeneptun
Legendary
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Activity: 1064
Merit: 1000
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May 24, 2016, 11:56:01 PM |
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Wow first site i see that takes ETH. Awesome.!!! Ethereum is widely accepted this year so it's not surprising one of the biggest sportbooks turn this into an advantage by accepting ETH. I'm sure other sites will follow this but Directbet already took the market leadership with this smart move.
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Coalission
Newbie
Offline
Activity: 3
Merit: 0
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May 25, 2016, 07:58:41 AM |
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DirectBet is currently sitting on a few hundred of my ethers in unsettled bets that I won, and no response through email as of yet, the bets just say "Settlement In Process" for the past hour or so. Placed a separate tester bet for 1 ether, the transaction was confirmed, but the bet page still shows as if no bets were received. I won't jump to conclusions just yet, but I'd advise anyone to hold off on any deposits until this is resolved. I'll post if there's any update.
This happened again, 100s of ethers out there, waiting for processing. Also happened yesterday around the same time. Still pending, will post once it's cleared.
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DirectBet (OP)
Legendary
Offline
Activity: 1288
Merit: 1010
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May 25, 2016, 08:51:11 AM |
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This happened again, 100s of ethers out there, waiting for processing. This has now been fixed and all pending bets were processed and paid. New bets will be processed normally as usual. Once again we apology for the inconvenience caused. Please feel free to contact us if we can be of any further assistance.
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poplolnman
Legendary
Offline
Activity: 1442
Merit: 1008
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May 25, 2016, 10:41:12 AM |
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This happened again, 100s of ethers out there, waiting for processing. This has now been fixed and all pending bets were processed and paid. New bets will be processed normally as usual. Once again we apology for the inconvenience caused. Please feel free to contact us if we can be of any further assistance. may i know why eth bets sometimes get delayed to directbet addresses? i experienced same thing in few days ago when one of my eth bet id didn't show up almost over 30minutes it could be our disadvantage if it's hit on live betting.
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I'm in 400,000 euros debt , dont help me , i rather die
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DirectBet (OP)
Legendary
Offline
Activity: 1288
Merit: 1010
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May 25, 2016, 10:56:00 AM |
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may i know why eth bets sometimes get delayed to directbet addresses? i experienced same thing in few days ago when one of my eth bet id didn't show up almost over 30minutes it could be our disadvantage if it's hit on live betting.
Can you please PM me your bet ID so that I can investigate it ? We are not aware of any such delays. Where did you send it from ? If you sent from a 3rd party, perhaps your withdrawal was not processed instantly by the 3rd party ? We recommend that you use our Playing Wallet to fund your Sport bets. This will ensure that all your bet transfers will arrive and confirm instantly. It's free, we cover all fees. Check it out : https://casino.directbet.eu/PlayingWallet
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poplolnman
Legendary
Offline
Activity: 1442
Merit: 1008
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May 25, 2016, 11:26:57 AM |
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may i know why eth bets sometimes get delayed to directbet addresses? i experienced same thing in few days ago when one of my eth bet id didn't show up almost over 30minutes it could be our disadvantage if it's hit on live betting.
Can you please PM me your bet ID so that I can investigate it ? We are not aware of any such delays. Where did you send it from ? If you sent from a 3rd party, perhaps your withdrawal was not processed instantly by the 3rd party ? We recommend that you use our Playing Wallet to fund your Sport bets. This will ensure that all your bet transfers will arrive and confirm instantly. It's free, we cover all fees. Check it out : https://casino.directbet.eu/PlayingWalletit's settled already now , yeah i used 3rd party wallet sometimes and maybe it's the problem? i'm aware to use directbet playing wallet since my account still have a rollover to be wagered so i can't make any withdrawal. kindly can you check my account? Thanks in advance.
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I'm in 400,000 euros debt , dont help me , i rather die
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DirectBet (OP)
Legendary
Offline
Activity: 1288
Merit: 1010
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May 25, 2016, 12:27:20 PM |
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it's settled already now , yeah i used 3rd party wallet sometimes and maybe it's the problem?
Most likely, check the time stamp in the blockchain, this will tell you when they sent it. i'm aware to use directbet playing wallet since my account still have a rollover to be wagered so i can't make any withdrawal. kindly can you check my account?
There is no rollover / withdraw restriction unless you received a house credit, but even so, this is most likely in BTC or DOGE, not in ETH. Please PM me your account ID if you are in need of any more help. Thanks for choosing DirectBet !
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hungerstyle
Newbie
Offline
Activity: 56
Merit: 0
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May 25, 2016, 01:15:11 PM |
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Yes really should avoid direcbet. If they fix situation I would update here.
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EdenHazard
Legendary
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Activity: 2674
Merit: 1048
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May 25, 2016, 03:15:09 PM |
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Yes really should avoid direcbet. If they fix situation I would update here. what is this directbet? i haven't investigate it deeply but i can see the proof say hungerstyle bet was won? directbet ignore the bet because it is double spent which mean the amount of hungerstyle bet will never confirmed right?this is an odd case , community believe on directbet reputation who have paid out hundred bitcoins so do i support directbet . hungerstyle let's be honest !
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Republikcoin.com
Legendary
Offline
Activity: 2926
Merit: 1104
Leading Crypto Sports Betting & Casino Platform
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May 25, 2016, 04:15:12 PM |
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Yes really should avoid direcbet. If they fix situation I would update here. what is this directbet? i haven't investigate it deeply but i can see the proof say hungerstyle bet was won? directbet ignore the bet because it is double spent which mean the amount of hungerstyle bet will never confirmed right?this is an odd case , community believe on directbet reputation who have paid out hundred bitcoins so do i support directbet . hungerstyle let's be honest ! So if someone put a double spent on betting whether they considered cheating? and how the funds have been sent Directbet will take the money mean no refund ? sorry I do not really know in this case just wanted to know I was worried this case happened to me at a later time
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