in the interest of disclosure, i FINALLY got access restored to my funds.... took two months without any indication it would ever happen, but it did. it took DAILY updates to the multiple open tickets (which they had started condensing into the same original ticket without any type of response) + i was opening a new ticket every other day... They finally responded to one of my requests to remove funds and then after multiple back-and-forths, my access has been restored.
for verification they requested i provide transaction history, account balances, IP addresses which i've accessed from etc. by a stroke of PURE LUCK, i had kept records to try to track my P&L better and was able to use those to give a history. Had i not done so, the info would have only been available by logging in to the account (which was suspended - catch22)
I'm pleased that I got a resolution, but upset that it took this long and was for something so arbitrary and I was most upset at the lack of communication. I have not moved out
all of my funds and have placed a few trades, but I will never post to trollbox again.
![Cry](https://bitcointalk.org/Smileys/default/cry.gif)