Cal_42
Newbie
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Activity: 37
Merit: 0
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March 04, 2014, 06:06:55 PM |
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DO NOT TRUST COINS-E!!!! I still have not heard a word from them on my missing 2 BTCs!! Opened 5 support tickets with all the information! It seems they sent the 2 btcs to a different address to the 1 i gave them and that is in the confirmation email. All is clearly visible in the Blockchain!! What a way to run an exchange!! They are looking more and more like outright scammers by the day!!!
Surely it's illegal since America recognises bitcoin as a currency. If I was there I'd be speaking to the cops or my lawyer. |
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digit
Legendary
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Activity: 1672
Merit: 1014
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March 05, 2014, 02:37:44 AM |
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I've made the move to Atomic, and happy i did, the are the first licensed FINCEN compliant exchange in america, and exchanged is registered and owner Byron has made his details, first exchange owner i've seen that has done this and is not hiding from users. They made BTC/USD an opt in trading pair, so traders who prefer anonymity but still want to trade crypto can do so, and those who want to trade fiat pairs can submit their documents for verification. Its likely more exchanges will realise this is the solution for american based exchanges to use and not freak out international users. If anyones interested in signup to Atomic, link in my signature - giving away free Mazacoin today to anyone that signs up with my link  |
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coins-e support
Newbie
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Activity: 5
Merit: 0
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March 05, 2014, 07:16:51 PM |
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We are extremely sorry for the issues that you are facing currently. We are solving the complaints that have been registered on coins-e support desk and Bitcointalk. If you still may have issues, please do PM us with the transactions ids and coins' name. We will resolve the issues as soon as possible.
There were software issues with Dogecoin which were resolved.
We have high volume of new users registering with Coins-e and most of the delays in transactions are due to this volume.We are at the same time, restructuring the exchange to support this high volume. We again apologize for any delay that you face in this process.
Thank you for your support.
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ozzymax
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March 05, 2014, 07:45:45 PM |
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We are extremely sorry for the issues that you are facing currently. We are solving the complaints that have been registered on coins-e support desk and Bitcointalk. If you still may have issues, please do PM us with the transactions ids and coins' name. We will resolve the issues as soon as possible.
There were software issues with Dogecoin which were resolved.
We have high volume of new users registering with Coins-e and most of the delays in transactions are due to this volume.We are at the same time, restructuring the exchange to support this high volume. We again apologize for any delay that you face in this process.
Thank you for your support.
Your full of shit.....! |
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Tartooth
Member
Offline
Activity: 66
Merit: 10
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March 05, 2014, 10:50:30 PM |
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We are extremely sorry for the issues that you are facing currently. We are solving the complaints that have been registered on coins-e support desk and Bitcointalk. If you still may have issues, please do PM us with the transactions ids and coins' name. We will resolve the issues as soon as possible.
There were software issues with Dogecoin which were resolved.
We have high volume of new users registering with Coins-e and most of the delays in transactions are due to this volume.We are at the same time, restructuring the exchange to support this high volume. We again apologize for any delay that you face in this process.
Thank you for your support.
Your full of shit.....! They finally updated there page to "coins that are under maintenance" Can't believe it's taken them this long, along with hundreds of tweets, posts, tickets, emails and maybe even some phone calls to do something |
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digit
Legendary
Offline
Activity: 1672
Merit: 1014
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March 06, 2014, 12:12:25 PM |
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We are extremely sorry for the issues that you are facing currently. We are solving the complaints that have been registered on coins-e support desk and Bitcointalk. If you still may have issues, please do PM us with the transactions ids and coins' name. We will resolve the issues as soon as possible.
There were software issues with Dogecoin which were resolved.
We have high volume of new users registering with Coins-e and most of the delays in transactions are due to this volume.We are at the same time, restructuring the exchange to support this high volume. We again apologize for any delay that you face in this process.
Thank you for your support.
why should anyone PM you here? you have a support site. I don't think you represent coins-e at all, and are attempting to mislead people into handling over their account information. Anyone about to PM this guy who claims to be support - if they ask for username or password in PM here, DONT GIVE IT TO THEM! |
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digit
Legendary
Offline
Activity: 1672
Merit: 1014
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March 06, 2014, 12:18:44 PM |
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They finally updated there page to "coins that are under maintenance"
Can't believe it's taken them this long, along with hundreds of tweets, posts, tickets, emails and maybe even some phone calls to do something
 Whats been updated? that page still looks the same as it did last month and month before that, what are you seeing? |
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Tartooth
Member
Offline
Activity: 66
Merit: 10
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March 06, 2014, 02:24:06 PM |
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They finally updated there page to "coins that are under maintenance"
Can't believe it's taken them this long, along with hundreds of tweets, posts, tickets, emails and maybe even some phone calls to do something
Whats been updated? that page still looks the same as it did last month and month before that, what are you seeing? Well I know my account has been updated, but now franko is at a much lower rate then what I bought for. Probably because I kicked them hard enough. I bought at 200,000 its now 130,000 on cryptsy and 75000 on coins-e |
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doge_speculator
Newbie
Offline
Activity: 10
Merit: 0
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March 07, 2014, 05:50:01 AM |
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FWIW, I used to trade DOGE/BTC on coins-e back in late december/early jan. When the first unannounced fork happened I lost a 110,000 doge deposit I had deposited from my fully updated Doge wallet to coins-e around the same time as the fork. My only recourse was Twitter and forums as coins-e was silent on support for myself and many others. The loss, it seems, was because coins-e had not updated to 1.3 at the time. This is likely what happened here given the most recent problems happened after the last fork most likely coins-e was running 1.4.
I DID get my deposit, finally, after 2.5 or so weeks not even having it show up in the dogechain or on the site anywhere then being moved to a large coins-e storage wallet.
Some things I didn't like, that made me decide to never use coins-e again was the lack of communication or mere acknowledgement of a problem (not to mention they tweeted that the issue was fixed about a week before anyone in my situation got their coins which caused even more worry). It seems that so far, it's a lack of resources or time on the admin's part (@vigsun). I will re-iterate though that myself and my team of friends in the same situation as me that I met through our collective confusion all got our money back after 2-3 weeks. I saw initiation of movement in the central wallet (looked like processing backlog) about 2 days before I got my coins, but that was at a time that coins-e had more volume and more deposits, many of which they lost after this incident.
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Zebedee23
Legendary
Offline
Activity: 2086
Merit: 1001
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March 08, 2014, 04:06:31 PM |
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I have been contacted by Coins-e and it seems they are trying to sort out their support backlog, my issue has not been fixed yet.
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Cockeyed
Member
Offline
Activity: 73
Merit: 10
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March 09, 2014, 09:08:43 AM |
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Just to ad:
I bought some bigger amont at coins-e (some hundreds of mio IFC) and tried to withdraw it in december 2013. They did not pay out but and did not answer on any support ticket until today.
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Hueristic
Legendary
Offline
Activity: 3990
Merit: 5430
Doomed to see the future and unable to prevent it
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March 10, 2014, 06:58:18 AM |
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Just to ad:
I bought some bigger amont at coins-e (some hundreds of mio IFC) and tried to withdraw it in december 2013. They did not pay out but and did not answer on any support ticket until today.
Bah, whats 3 months? |
“Bad men need nothing more to compass their ends, than that good men should look on and do nothing.”
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tunth
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March 10, 2014, 05:41:50 PM |
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Did they change the adress? I can't get to coins-e.com! |
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tunth
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March 10, 2014, 05:48:33 PM |
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Did they change the adress? I can't get to coins-e.com! I just clickt on the adress on mine signature, and got to their trade-site. Nevermind, i just withdrawed some coins, let's see how long it will take before i receive it. |
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tunth
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March 10, 2014, 07:07:48 PM |
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Did they change the adress? I can't get to coins-e.com! I just clickt on the adress on mine signature, and got to their trade-site. Nevermind, i just withdrawed some coins, let's see how long it will take before i receive it. i just received my coins after 6 confirmations. So i have no problem at whole at coins-e. But i saw an warning, that a list of coins had troubles with withdrawel, they were under construction. |
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salfter
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March 10, 2014, 08:44:30 PM |
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Did you send it from cryptsy? Not that that should make a difference, but yes. On the plus side, someone at Coins-E finally got off his fourth point and fixed the problem. Now that the funds have been kicked loose, I'm sending them back. They're in-flight and should be back in my control shortly. |
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Zebedee23
Legendary
Offline
Activity: 2086
Merit: 1001
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March 13, 2014, 04:18:38 AM |
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still waiting for my 2BTCs Coins-e!! Allmost a month now!!!!!
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danji31
Newbie
Offline
Activity: 18
Merit: 0
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March 13, 2014, 02:31:05 PM |
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I moved over to coins-e a couple months ago because craptsy was taking days to confirm some of my deposits, no issues back then. I eventually stopped using the site because I hated the outrageous withdraw fees, but recently been trying my luck on multi-pools and tried a netcoin deposit on coins-e like 5 days ago, account still is empty and they're not acknowledging the tx id for the deposit. Sent in a ticket, got an email saying I get a response in 24 hours - 3 days later no response. Sent in another ticket last night, not expecting a response for that one anytime soon either. Either they're overloaded with support tickets and understaffed or they're just another scam story. Either way I probably wont be going back because if they truly gave a crap about their business they would give some kind of explanation of what the issue is, which even cryptsy did when they were having issues. Thankfully I didn't trust them from the get go, so I never really left any balance there, so at most I stand to lose my 250 netcoin deposit that never showed. Makes me love mcxnow just that much more  |
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