[ANN - NEW EXCHANGE] | www.CoinMarket.io | OFFICIAL THREAD

[coinmarket.io]

You all need to realize that what you are using is a untested beta software.
You should not be angry at us for some bugs - they are expected.
We have over 7000 users and are running smooth for alteast 98% of them.
There are alternative exchanges if you dont like us or dont have patience.
We are sorry if we are not perfect for everyone, but this is a 3 week old project.

All support requests get handled, this is what this thread is for.
But again, dont expect that there is a person managing your requests 24/7.

We are expanding our team and this thing will be amazing in no time..

We will handle the latest support requests from the last 4-8 hours soon.
Thank you for your patience and sorry for the latest downtime periods.
A large collection of vulnerability testing tools was used against our website and we have closed some potential holes.
Our code is configured to shut down on any unexpected condition. It will never continue in a undefined state.
This protects you from many security risks. Stay tuned!

Edit: all SMC deposits credited!

[JCviggen]

Also pending SMC deposit stuck. Later transfers are coming through but this one for 2000 coins (while the site had issues) remains pending SY6Ec5CQhWmdKYhmYHnaMKkLbGH9XGFPy8

[ky_storm]

You all need to realize that what you are using is a untested beta software.
You should not be angry at us for some bugs - they are expected.
We have over 7000 users and are running smooth for alteast 98% of them.
There are alternative exchanges if you dont like us or dont have patience.

All support requests get handled, this is what this thread is for.
But again, dont expect that there is a person managing your requests 24/7.

We are expanding our team and this thing will be amazing in no time..

We will handle the latest support requests from the last 4-8 hours soon. Thank you for your patience.

thanks for your hard-working.
i'll pay more patience. and wait for your solution.

[matauc12]

You all need to realize that what you are using is a untested beta software.
You should not be angry at us for some bugs - they are expected.
We have over 7000 users and are running smooth for alteast 98% of them.
There are alternative exchanges if you dont like us or dont have patience.

All support requests get handled, this is what this thread is for.
But again, dont expect that there is a person managing your requests 24/7.

We are expanding our team and this thing will be amazing in no time..

We will handle the latest support requests from the last 4-8 hours soon. Thank you for your patience.

Well, the problem is somewhat the attitude.

As you say, bugs are expected and blah blah. Well since you are so eager to point that out, you shouldnt be so trigger happy to turning some blame on users.

Go a little less personal and a little more mechanical. Just a hopefully useful pointer. If you take it the wrong way, you completely missed my point.

[JCviggen]

Solved my problem, thanks!

[adam1230]

Plz help me.
I withdraw 0.0893427 BTC withdrawal to my BTC wallet,and i havn't received it.
my coinmarket's account:dark8011
my Deposit address:158yws7xxmbmq7CmEcATiDUB2qBc141EUu
my BTC wallet adress:1517qFkdVD27hzkkCDqH2RVovMtQay2ioE
the transaction hash:862cb71a617bc8c02e9e3468f78a564accce3fc3c61075d9db655c1f8f3b9852c6bc84e7cfaa46c b447c5baa80cbe8b8

help me plz,thx a lot

i've received it , thank u

Okay let me try it nicely...

coinmarket account: jimbo3355
deposit address: SgJr17wunGVbEVEgPygDoM67b1V2WvmTbT

Pending 10385.15 SMC for over an hour now. My old wallet says over 80 confirmations already.

Kind regards

It went through!!!!! Finally!!!

[coinmarket.io]

Well, the problem is somewhat the attitude.

As you say, bugs are expected and blah blah. Well since you are so eager to point that out, you shouldnt be so trigger happy to turning some blame on users.

Go a little less personal and a little more mechanical. Just a hopefully useful pointer. If you take it the wrong way, you completely missed my point.

This thread will be closed at some point because of users like you, who just need to stick and try to prove a point. We are all humans...
We will be opening a ticket-based email support system instead + a moderated thread that will work just like this one,
but all solved issues will be deleted - this will help process your requests even faster

[etoque]

5 hour andhalf and still waiting my deposit...

its just another cryptsy-like trade problem for now. Its pretty bad for the coin there. Cannot support a up or Down.


Please admin, correct it fast and your trade can be big!!

[coinmarket.io]

ConceptPending: if you read the terms of service of other exchanges, like coinedup, coins-e and cryptsy for example, you would realize a lot of things...
They are all legally in the same state that we are. They are not guaranteeing anything to you and their support is ... nonexistent.

[spirecoin]

please add spirecoin.com  SPC

thank u

[olexx]

Hello
Where can I find my transaction ID?

[noobster]

i have to say, coinmarket suprised me in a very positive manner, the service is very reliable and quick compared to other bloated markets like cryptsy or coinedup. nice work

[RastaCoin]

Would you include PoundCoin if I can get a few pools.

[coinmarket.io]

i have to say, coinmarket suprised me in a very positive manner, the service is very reliable and quick compared to other bloated markets like cryptsy or coinedup. nice work

we are processing the support requests are we speak. everything should be handled in 2 hours.
Our IRC channel (#coinmarket on freenode) is, by the way, a pretty convinient support channel.
Leaving a message to the ops there with full details is sometimes better than posting on this thread, as there are different persons handling the channels.

We apologize for being somewhat rude to less than 0.5% of the users.
We will get a proper PR, support and dev team - it will be great!
We cant wait to show you the UI/tech innovations we have planned.

[radostosic]

Ok guys now is time to pump RDD..

[_rza]

5 days did not receive a confirmation email for 2 withdraw. HELP!!!

My login   is   manyall

Thank you

[coinmarket.io]

5 days did not receive a confirmation email for 2 withdraw. HELP!!!

My login   is   manyall

Thank you

Processed.
To others: if your problem is not handled yet, it will be in ~2 hours max.

[johnngbluntzky]

Well, the problem is somewhat the attitude.

As you say, bugs are expected and blah blah. Well since you are so eager to point that out, you shouldnt be so trigger happy to turning some blame on users.

Go a little less personal and a little more mechanical. Just a hopefully useful pointer. If you take it the wrong way, you completely missed my point.

This thread will be closed at some point because of users like you, who just need to stick and try to prove a point. We are all humans...
We will be opening a ticket-based email support system instead + a moderated thread that will work just like this one,
but all solved issues will be deleted - this will help process your requests even faster

"we all are humans..." is correct, and that includes empathy, asshole. the ticket based system will only serve to hide the things you do and the way you treat customers. you were a horrible selection as  the spokesman of the "team".

[highlandknight]

can you please add animecon to your exchange. it was on freshmarket but they closed and anime needs a home. Thanks

[fedoros]

hello, guys. I have bougth like 212k noble coins on coinmarket.io , few mintes ago. then i sent them to my wallet address. after 12-15mins nothing appeared in my wallet. 0.00 noble coins

what do i do know? i cant check address ... (( who can track that transfer ? how i do this ? pls help

UPD

sorry, i am too worried . everything is fine. just needed to check email for confirmation. coins come in super fast
cheers all