Where are my money?
??
I've sent 294.3732321 MTC to my account MQ7UVUEQgC273wrHR314TM6S6M9gRRjfAv on poloniex exchange,
from my account on
www.swisscex.com exchange. MB8QburDHTHNCMwWMsFFo4Kc992b2tNsXs
One day has gone, but I still have NOT seeing my coins on my balance. Can you explain me the situation with?
Why I can't see my money on my balance?
My best regard's.
Egor
From: Samantha <
tickets@swisscex.uservoice.com>
To:
johio@mail.ruДaтa: Cyббoтa, 8 фeвpaля 2014, 1:11 UTC
Teмa: Re: Please inform me how can I get my coins back. You did not send the coins in 10 hours.
We contacted the MTC developer. The developer explained, the coins are not lost but it might take multiple days until you receive it. There is an issue with the blockchain thats why its taking so long. He also said, there are many other people which have the same problem. Therefore, we can not do anything from our end.
Kind regards
Samantha Johnson
Support
www.swisscex.comHelpful? Click to give Samantha thanks!
On Feb 8, 2014 at 12:36 am Samantha, Johnson <
tickets@swisscex.uservoice.com> wrote:
We are looking into it and apologies for any circumstances.
Kind regards
Samantha Johnson
Support