[SOLVED]MtGox to paxum withdraw delay

[jorgen]

Recently there was a problem with withdrawing USD to paxum accounts for MtGox users.
Now it is reported to be solved, but not for me
I did withdraw 1000 USD to my paxum account at 15 of September and still do not see the money.
I did reported the problem to MtGox support on 21 of September and received standard form
which I completed and return to them and since then I did not hear from them and they do not reply
to my numerous requests to all e-mail I know. Please report if somebody have the same problem.

Finally at 28/09/11 the problem is solved and money is on my paxum account.

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[idontknow]

Does anyone know if they have dedicated support staff? Like someone who's only job is to reply to emails?

It seems many people wait a very long time to hear back from them.

[RaTTuS]

well irc #mtgox on freenode can help also

[Phinnaeus Gage]

Here's a solution. Email them and ask what's the best way to deposit $xx,xxx.00 into their exchange. You should receive a rapid reply.

[evoorhees]

I've had trouble with Paxum in general - after sending deposits to them it has taken up to ten days to show up. Really frustrating, I don't like Paxum at all. So perhaps your issue is the same? Not a MtGox problem but a Paxum one?

[epetroel]

Having the same problem here.  On Sunday I got a response from support saying that they had transferred more money to Paxum and all withdrawals should be processed in 24 hours.  Tuesday morning now and still no money.

I understand that they probably have a tough time managing cash account balances with Dwolla and Paxum, but this is kind of ridiculous.

[epetroel]

I've had trouble with Paxum in general - after sending deposits to them it has taken up to ten days to show up. Really frustrating, I don't like Paxum at all. So perhaps your issue is the same? Not a MtGox problem but a Paxum one?

Was this via Gox, or ACH?  I've noticed that ACH deposits take forever (7-10 business days), but usually transfers from Gox are pretty fast - if they have the money at Paxum.

[evoorhees]

I've had trouble with Paxum in general - after sending deposits to them it has taken up to ten days to show up. Really frustrating, I don't like Paxum at all. So perhaps your issue is the same? Not a MtGox problem but a Paxum one?

Was this via Gox, or ACH?  I've noticed that ACH deposits take forever (7-10 business days), but usually transfers from Gox are pretty fast - if they have the money at Paxum.

Was via ACH