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Rawted
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February 15, 2014, 11:05:16 PM |
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Thats not btc-e support for sure. That is 100% scammer material right there.
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holyprofit
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February 15, 2014, 11:08:23 PM |
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Thats not btc-e support for sure. That is 100% scammer material right there.
I'm glad you say that. That would be scary wouldn't it?! |
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Rawted
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February 15, 2014, 11:58:23 PM |
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Thats not btc-e support for sure. That is 100% scammer material right there.
I'm glad you say that. That would be scary wouldn't it?! Dude, my blood was boiling reading it. Was that via skype? |
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jedisurfer
Newbie
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Activity: 54
Merit: 0
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February 16, 2014, 01:19:43 AM |
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btc-e.com don't be another mtgox and scam people or at least act like a company that knows how to deal with millions in assets. How are traders going to trust you with thousands of dollars. BTC-E.com looks it's being run out of someone's basement. Used to think highly of this exchange but I'll be doing all my trading some place from now on. I say the traders vote with their coins and leave for another exchange.
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holyprofit
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February 16, 2014, 08:41:58 AM
Last edit: February 16, 2014, 09:03:17 AM by holyprofit |
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Thats not btc-e support for sure. That is 100% scammer material right there.
I'm glad you say that. That would be scary wouldn't it?! Dude, my blood was boiling reading it. Was that via skype? After getting a message from our negatively rated friend up there saying he could help I was skyped. (The main giveaway is that btc-e support would never be proactive enough to Skype you!) General message - if someone claiming to be from btce-support contacts you they probably aren't and certainly don't give them any passwords etc. There is a similar encounter on a another thread with the exact same Skype address. There are many Skype addresses that look very similar - and when you are in conversation they show the real btc-e support page (i.e. the one in Thailand) as the homepage so there is no way to tell if they are genuine. |
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Rawted
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February 16, 2014, 03:41:29 PM |
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Here's hoping we see our coins this week, holyprofit! Amazing that an already horrible and lacking support desk takes the entire weekend off.
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JamboRambo
Newbie
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Activity: 27
Merit: 0
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February 16, 2014, 05:10:51 PM |
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Here's hoping we see our coins this week, holyprofit! Amazing that an already horrible and lacking support desk takes the entire weekend off.
Do they not work on the weekend? Also, if you respond back to their emails, does it reach them because they haven't responded back to any of my replies. Thanks. |
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jedisurfer
Newbie
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Activity: 54
Merit: 0
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February 16, 2014, 05:44:19 PM |
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maybe they are waiting till the price of btc bottoms out and they can buy some to pay people. This is wait is beyond ridiculous now.
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holyprofit
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February 16, 2014, 06:25:53 PM |
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Here's hoping we see our coins this week, holyprofit! Amazing that an already horrible and lacking support desk takes the entire weekend off.
Do they not work on the weekend? Also, if you respond back to their emails, does it reach them because they haven't responded back to any of my replies. Thanks. So far the only contact I have had has been automated - or the e-mail that said "Hello, fixed" when it wasn't. Not had a real reply yet - and I have replied quite a few times. |
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holyprofit
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February 16, 2014, 07:54:14 PM |
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Here's hoping we see our coins this week, holyprofit! Amazing that an already horrible and lacking support desk takes the entire weekend off.
I think they take the week off as well. |
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leopard2
Legendary
Offline
Activity: 1372
Merit: 1014
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February 16, 2014, 07:55:59 PM
Last edit: February 16, 2014, 08:10:41 PM by leopard2 |
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Did a test withdrawal and it hit my wallet instantly, delay was not measurable.
Stop spreading FUD.
BTW I would expect withdrawals to be have been flakey due to the malleability bug, in the past days? The larger a withdraw the more likely this would be; and require manual intervention. Just a theory...
if you got large withdrawals split them.
ANYONE who transfers btc from one exchange to another exchange DIRECTLY, during times like these, needs brainsurgery IMHO
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Truth is the new hatespeech.
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leopard2
Legendary
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Activity: 1372
Merit: 1014
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February 16, 2014, 08:01:40 PM |
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btc-e.com don't be another mtgox and scam people or at least act like a company that knows how to deal with millions in assets. How are traders going to trust you with thousands of dollars. BTC-E.com looks it's being run out of someone's basement. Used to think highly of this exchange but I'll be doing all my trading some place from now on. I say the traders vote with their coins and leave for another exchange.
Shove the FUD up your @$$ btc-e has been working even when others were not; I was also scared a bit about them at first but it turns out, if you do everything right, everything works Gox is a lot more bureaucratic and works a lot less if that is what you want? So far people complained about wires not depositing (but made mistakes sending the wire); then complain about BTC withdraws (but got spammed or hacked or talk to fake support) My limited experience with them is excellent... |
Truth is the new hatespeech.
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Rawted
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February 16, 2014, 08:40:14 PM |
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Did a test withdrawal and it hit my wallet instantly, delay was not measurable.
Stop spreading FUD.
BTW I would expect withdrawals to be have been flakey due to the malleability bug, in the past days? The larger a withdraw the more likely this would be; and require manual intervention. Just a theory...
if you got large withdrawals split them.
ANYONE who transfers btc from one exchange to another exchange DIRECTLY, during times like these, needs brainsurgery IMHO
First off, most of us are withdrawing BTC to our local wallets, and did so BEFORE the tx malleability issue was even talked about on the 10th. We were the first victims. It's been a week, withdrawals work fine now, but we are still missing our coins from the withdrawals on the 10th and 11th. We have also all received the same 'Hello. Fixed'" automated message to our support tickets, when nothing was fixed (coins never posted on blockchain or returned to btce account). It is subpar support at best. This is not FUD, it's what's actually happening. |
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maxcarjuzaa
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February 16, 2014, 08:49:20 PM |
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btc-e.com don't be another mtgox and scam people or at least act like a company that knows how to deal with millions in assets. How are traders going to trust you with thousands of dollars. BTC-E.com looks it's being run out of someone's basement. Used to think highly of this exchange but I'll be doing all my trading some place from now on. I say the traders vote with their coins and leave for another exchange.
Shove the FUD up your @$$ btc-e has been working even when others were not; I was also scared a bit about them at first but it turns out, if you do everything right, everything works Gox is a lot more bureaucratic and works a lot less if that is what you want? So far people complained about wires not depositing (but made mistakes sending the wire); then complain about BTC withdraws (but got spammed or hacked or talk to fake support) My limited experience with them is excellent... There is no FUD i have a withdrawal pending since feb 11 and they are answering me with canned answer that do not match my request, I have another withdrawal on friday that worked as usual, but i cannot get btc-e support to resolve my withdrawal from feb 11 |
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leopard2
Legendary
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Activity: 1372
Merit: 1014
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February 16, 2014, 08:49:39 PM |
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OK agreed their support is lousy  you've got to agree, from an exchanges point of view, all such complains could as well come from an attacker trying to re-withdraw a malled tx holy cow I wish this had been fixed earlier; known since 2011 but sitting there for 3 years now coming to haunt btc  |
Truth is the new hatespeech.
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JamboRambo
Newbie
Offline
Activity: 27
Merit: 0
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February 16, 2014, 08:52:38 PM |
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Did a test withdrawal and it hit my wallet instantly, delay was not measurable.
Stop spreading FUD.
BTW I would expect withdrawals to be have been flakey due to the malleability bug, in the past days? The larger a withdraw the more likely this would be; and require manual intervention. Just a theory...
if you got large withdrawals split them.
ANYONE who transfers btc from one exchange to another exchange DIRECTLY, during times like these, needs brainsurgery IMHO
Leopard, we have all been waiting patiently up until this point. Just because your withdrawals went through doesn't mean ours has. How can this be FUD when we are collectively experiencing the same problems? Get out of here. |
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holyprofit
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February 16, 2014, 09:39:49 PM |
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OK agreed their support is lousy you've got to agree, from an exchanges point of view, all such complains could as well come from an attacker trying to re-withdraw a malled tx holy cow I wish this had been fixed earlier; known since 2011 but sitting there for 3 years now coming to haunt btc Yeah - sorry to disappoint you but this is not fud. Our withdrawals never hit the block chain so it is irrelevant whether it was to another exchange or what. They are simply transactions stuck in btc-e that were never processed. I'm sure their service is fine if you don't have to get them to correct a mistake. As far as we are concerned we may as well be dealing with gox - the result is the same - i.e. we don't get our BTC. I know of at least two others who haven't posted here who have the same issue, and I suspect there will be others. Read the gox behaviour on http://www.coindesk.com/mt-gox-users-awaiting-funds-survey-reveals/and tell me how our experience is different? |
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joesmoe2012
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February 16, 2014, 10:14:59 PM |
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I also have BTC withdraws in limbo.
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zetec84
Newbie
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Activity: 11
Merit: 0
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February 16, 2014, 10:15:43 PM |
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It wouldnt even be that much of a problem if they just told us wtf is going on and when we will receive our money.
But getting totally ignored while NOTHING happens obv makes people anrgy.
Rawted, you gonna open that "scam report" tomorrow? I guess its about time to spread the word a bit further..
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holyprofit
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February 16, 2014, 10:31:12 PM
Last edit: February 17, 2014, 03:30:33 PM by holyprofit |
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It wouldnt even be that much of a problem if they just told us wtf is going on and when we will receive our money.
But getting totally ignored while NOTHING happens obv makes people anrgy.
Rawted, you gonna open that "scam report" tomorrow? I guess its about time to spread the word a bit further..
+1 This is what makes it feel like I am about to be shafted - because there is no acknowledgement of any problem, you just get tweets like "BTC-e works" or some such bs. They would have to employ one person to manage this just a bit -- if that's what they wanted to do. Also btc-e.com never replies. Can we do a scam report? Rawted you seem to have experience with this before - does it help? |
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