[ANN]⚡️ STACKTICAL (DSLA): EARN TOKENS WHEN ONLINE SERVICES GO DOWN 👨‍💻--❌--🌐

[ferdi252]

Sounds pretty modern, I mean many companies are now turning into something like subscribtion models, I believe this is more convenient for both Stacktical and the businesses, using the solution

Exactly, this should be a win-win thing, as from my point of view

[tonyhawk909]

Good afternoon Stacktical. Anyone online? A few things to clarify

[mikeormike]

Good afternoon Stacktical. Anyone online? A few things to clarify

Hey there Tony, sure, what is the thing you want to clarify?

[tonyhawk909]

Hey there Tony, sure, what is the thing you want to clarify?

Can you please tell me more about the benefits Stacktical is having for employees? Am I right that if i implement their solution into my business, I can somehow motivate employees?

[mikeormike]

Can you please tell me more about the benefits Stacktical is having for employees? Am I right that if i implement their solution into my business, I can somehow motivate employees?

Yes, you are absolutely right. Employees of a Service Providers can be rewarded in DSLA Tokens to be able to successfully maintain good levels of performance for their users

[tonyhawk909]

Yes, you are absolutely right. Employees of a Service Providers can be rewarded in DSLA Tokens to be able to successfully maintain good levels of performance for their users

But how technically is that organized? Let's say, I am an employee.. Platform evaluates customer's mark for my work?

[mikeormike]

But how technically is that organized? Let's say, I am an employee.. Platform evaluates customer's mark for my work?

Because the real world performance of the online service is monitored at any moment in time the DSLA Smart Contract is feed with the performance status of a service. When the Smart Contract detect that good performance is constantly maintained over time employees can receive DSLA Tokens. There is no human intervention in the process

[tonyhawk909]

Because the real world performance of the online service is monitored at any moment in time the DSLA Smart Contract is feed with the performance status of a service. When the Smart Contract detect that good performance is constantly maintained over time employees can receive DSLA Tokens. There is no human intervention in the process

Hmm, this makes sense. And what are the measures? Can you please give an example?

[mikeormike]

Hmm, this makes sense. And what are the measures? Can you please give an example?

You mean the ones that are used to evaluate the level?

[tonyhawk909]

You mean the ones that are used to evaluate the level?

Yes, exactly. If you know, of course!

[mikeormike]

Yes, exactly. If you know, of course!

The First Response Time, for example, is a metric used in Help Desk to assess the performance of customer support agents and the entire support team

[tonyhawk909]

The First Response Time, for example, is a metric used in Help Desk to assess the performance of customer support agents and the entire support team

Hmm, looks like many indexes are analyzed to give the objective mark. And another question as for the budget I allocate for automatic compensation or automatic rewards - am I right that I choose any budget I want?

[mikeormike]

Hmm, looks like many indexes are analyzed to give the objective mark. And another question as for the budget I allocate for automatic compensation or automatic rewards - am I right that I choose any budget I want?

Yes, exactly, right!

[tonyhawk909]

Yes, exactly, right!

Perfect. I also thought that it would be great if there is a recommended amount of DSLA tokens I should allocate for such things...

[mikeormike]

Perfect. I also thought that it would be great if there is a recommended amount of DSLA tokens I should allocate for such things...

If I am not mistaken, they will also provide recommended value

[tonyhawk909]

If I am not mistaken, they will also provide recommended value

Great. Thank you very much for your help. And last thing to refine - after budget is gone, I simple "add" more tokens there, so everything keeps working, right?

[mikeormike]

If I am not mistaken, they will also provide recommended value

Great. Thank you very much for your help. And last thing to refine - after budget is gone, I simple "add" more tokens there, so everything keeps working, right?

Absolutely, that's how it works! And you are always welcome

[Skitlslover]

Hi all! I am just thinking more about current benefits from quality management and evaluating of customer service, I believe this can also have an influence in product designed itself

[maryjanewatson]

Hi all! I am just thinking more about current benefits from quality management and evaluating of customer service, I believe this can also have an influence in product designed itself

Good afternoon sir. What do you mean? Don't fully understand your idea..

[Skitlslover]

Good afternoon sir. What do you mean? Don't fully understand your idea..

I mean, let's say, if you always get some feedback, it is much easier to evaluate how audience loves your product in general, what are your strengthens and weaknesses etc. Thus, this may help in future sale system management and even product design. What do you think of it?