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only (OP)
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April 19, 2015, 10:29:09 AM |
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Thank you! We'll ship it out on Monday and you should receive an email notification updating you about this. |
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oneoone
Newbie
 Offline
Activity: 9
Merit: 0
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April 20, 2015, 07:26:14 AM |
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Ordered a carton of Marlboro reds and got a letter 2 weeks later saying I owe NZ customs $180. I don't believe they have a 90% success rate in NZ.
Is it possible for me to decline the package and then get it shipped to someone in a country they can actually deliver to?
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defcon23
Legendary
Offline
Activity: 1120
Merit: 1002
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April 20, 2015, 07:42:17 AM |
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Thank you! We'll ship it out on Monday and you should receive an email notification updating you about this. confirmation mail received , thank you !  |
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only (OP)
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April 21, 2015, 10:23:51 PM |
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Ordered a carton of Marlboro reds and got a letter 2 weeks later saying I owe NZ customs $180. I don't believe they have a 90% success rate in NZ.
Is it possible for me to decline the package and then get it shipped to someone in a country they can actually deliver to?
Sorry to hear about this! Have you ordered from us before, or is this your first order? Try and get it returned to us (you should be able to do it by calling them up and rightfully refusing the parcel), and we'll do a free reship once we receive the parcel back. |
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only (OP)
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April 21, 2015, 10:25:54 PM |
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Thank you! We'll ship it out on Monday and you should receive an email notification updating you about this. confirmation mail received , thank you ! Awesome, please keep us updated. |
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poordeveloper
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April 22, 2015, 12:11:42 PM |
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Thank you! We'll ship it out on Monday and you should receive an email notification updating you about this. confirmation mail received , thank you ! Awesome, please keep us updated. With the amount of proof that is on the thread, I think the only risk is on the carriers - you'd be crazy to stop a business like this  |
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Don007
Legendary
Offline
Activity: 1050
Merit: 1007
Live like there is no tomorrow!
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April 22, 2015, 12:45:59 PM |
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Try and get it returned to us (you should be able to do it by calling them up and rightfully refusing the parcel), and we'll do a free reship once we receive the parcel back.
I'm not involved in that situation, but I have a question. Is that actually possible? So, once you get a message that you have to pay $xxx / €xxx, you can simple refuse the package and they will return it? I know you can refuse a package, but I always thought the package get destroyed then. |
{Curently quite inactive as I'm really busy in my private life. I will get back soon!} -> Your line here during my inactivity? Feel free to PM <- |
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poordeveloper
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April 22, 2015, 12:51:49 PM |
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Try and get it returned to us (you should be able to do it by calling them up and rightfully refusing the parcel), and we'll do a free reship once we receive the parcel back.
I'm not involved in that situation, but I have a question. Is that actually possible? So, once you get a message that you have to pay $xxx / €xxx, you can simple refuse the package and they will return it? I know you can refuse a package, but I always thought the package get destroyed then. I think it depends on the country or the situation. If it's trademark infringement I think they destroy it, but in this case I'm not sure... |
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pawel7777
Legendary
Offline
Activity: 2478
Merit: 1580
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April 22, 2015, 01:05:42 PM |
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Try and get it returned to us (you should be able to do it by calling them up and rightfully refusing the parcel), and we'll do a free reship once we receive the parcel back.
I'm not involved in that situation, but I have a question. Is that actually possible? So, once you get a message that you have to pay $xxx / €xxx, you can simple refuse the package and they will return it? I know you can refuse a package, but I always thought the package get destroyed then. I think it depends on the country or the situation. If it's trademark infringement I think they destroy it, but in this case I'm not sure... It has nothing to do with 'trademark infringement' as the cigs are genuine (I assume), it's just taking advantage on different prices/taxes between the countries. But I'm also surprised that there is an option to return to sender. |
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Don007
Legendary
Offline
Activity: 1050
Merit: 1007
Live like there is no tomorrow!
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April 22, 2015, 01:10:26 PM |
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Try and get it returned to us (you should be able to do it by calling them up and rightfully refusing the parcel), and we'll do a free reship once we receive the parcel back.
I'm not involved in that situation, but I have a question. Is that actually possible? So, once you get a message that you have to pay $xxx / €xxx, you can simple refuse the package and they will return it? I know you can refuse a package, but I always thought the package get destroyed then. I think it depends on the country or the situation. If it's trademark infringement I think they destroy it, but in this case I'm not sure... It has nothing to do with 'trademark infringement' as the cigs are genuine (I assume), it's just taking advantage on different prices/taxes between the countries. But I'm also surprised that there is an option to return to sender. The cigs are genuine indeed (just made in some 'low standard countries'), it's just the different taxes which the customs can ask you to pay. Once they take out your package, you will pay more for the cigs than you would pay for them in a regular shop around you. But when your package is not seized (untill you pay the required taxes), they're definately cheaper. There is a possibility to return to sender if you receive a package from something you bought (atleast, it is here in The Netherlands). You can simply deny / refuse the package. However, I'm not sure how this works out once you receive a message that you owe the customs some money. That's the question. |
{Curently quite inactive as I'm really busy in my private life. I will get back soon!} -> Your line here during my inactivity? Feel free to PM <- |
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Snail2
Legendary
Offline
Activity: 1512
Merit: 1000
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April 22, 2015, 01:12:17 PM |
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Any experience with shipping to the UK? A few years ago I've got my posted cigarettes seized, so I'm a bit worried.
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only (OP)
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April 22, 2015, 11:54:54 PM |
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Try and get it returned to us (you should be able to do it by calling them up and rightfully refusing the parcel), and we'll do a free reship once we receive the parcel back.
I'm not involved in that situation, but I have a question. Is that actually possible? So, once you get a message that you have to pay $xxx / €xxx, you can simple refuse the package and they will return it? I know you can refuse a package, but I always thought the package get destroyed then. Except for the UK, it's always possible to refuse the parcel and just have it returned to sender (from our experience). |
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only (OP)
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April 22, 2015, 11:59:16 PM |
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Try and get it returned to us (you should be able to do it by calling them up and rightfully refusing the parcel), and we'll do a free reship once we receive the parcel back.
I'm not involved in that situation, but I have a question. Is that actually possible? So, once you get a message that you have to pay $xxx / €xxx, you can simple refuse the package and they will return it? I know you can refuse a package, but I always thought the package get destroyed then. I think it depends on the country or the situation. If it's trademark infringement I think they destroy it, but in this case I'm not sure... It has nothing to do with 'trademark infringement' as the cigs are genuine (I assume), it's just taking advantage on different prices/taxes between the countries. But I'm also surprised that there is an option to return to sender. "Trademark infringement" is out of the question since the cigarettes are genuine and the option of returning them to sender is always available - sending or receiving smokes via post isn't illegal after all. |
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only (OP)
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April 23, 2015, 07:01:23 PM |
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Any experience with shipping to the UK? A few years ago I've got my posted cigarettes seized, so I'm a bit worried.
To put it simply, there's a 10% markup for UK buyers. 1 out of 10 parcels sent to the UK gets seized and you can't send it back to sender, so you have to keep this in mind when ordering. On a positive note smokes are what, 8 quid in Britain? You can even afford a 50% success rate, let alone a 90% one |
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Don007
Legendary
Offline
Activity: 1050
Merit: 1007
Live like there is no tomorrow!
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April 23, 2015, 07:03:32 PM |
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Try and get it returned to us (you should be able to do it by calling them up and rightfully refusing the parcel), and we'll do a free reship once we receive the parcel back.
I'm not involved in that situation, but I have a question. Is that actually possible? So, once you get a message that you have to pay $xxx / €xxx, you can simple refuse the package and they will return it? I know you can refuse a package, but I always thought the package get destroyed then. Except for the UK, it's always possible to refuse the parcel and just have it returned to sender (from our experience). I know you can refuse a parcel (here in the Netherlands). However, do you know whether this is also possible once you have received a message that you have to pay €xx to customs? I always thought those items will be destroyed when you do not pay for it. |
{Curently quite inactive as I'm really busy in my private life. I will get back soon!} -> Your line here during my inactivity? Feel free to PM <- |
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only (OP)
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April 23, 2015, 09:28:24 PM |
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Try and get it returned to us (you should be able to do it by calling them up and rightfully refusing the parcel), and we'll do a free reship once we receive the parcel back.
I'm not involved in that situation, but I have a question. Is that actually possible? So, once you get a message that you have to pay $xxx / €xxx, you can simple refuse the package and they will return it? I know you can refuse a package, but I always thought the package get destroyed then. Except for the UK, it's always possible to refuse the parcel and just have it returned to sender (from our experience). I know you can refuse a parcel (here in the Netherlands). However, do you know whether this is also possible once you have received a message that you have to pay €xx to customs? I always thought those items will be destroyed when you do not pay for it. Yes, it's definitely possible, but it never happened in the Netherlands so far |
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Don007
Legendary
Offline
Activity: 1050
Merit: 1007
Live like there is no tomorrow!
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April 23, 2015, 09:44:04 PM |
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Try and get it returned to us (you should be able to do it by calling them up and rightfully refusing the parcel), and we'll do a free reship once we receive the parcel back.
I'm not involved in that situation, but I have a question. Is that actually possible? So, once you get a message that you have to pay $xxx / €xxx, you can simple refuse the package and they will return it? I know you can refuse a package, but I always thought the package get destroyed then. Except for the UK, it's always possible to refuse the parcel and just have it returned to sender (from our experience). I know you can refuse a parcel (here in the Netherlands). However, do you know whether this is also possible once you have received a message that you have to pay €xx to customs? I always thought those items will be destroyed when you do not pay for it. Yes, it's definitely possible, but it never happened in the Netherlands so far Alright. Thank you for your reply. Untill now, I only heard positive reactions about your Dutyfree.io service so far. The only thing that really hinders me buying more cigarettes from you, is the fact that I think I'm going to smoke even more when I've got myself a nice supply ^^. |
{Curently quite inactive as I'm really busy in my private life. I will get back soon!} -> Your line here during my inactivity? Feel free to PM <- |
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only (OP)
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April 23, 2015, 10:25:00 PM |
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Try and get it returned to us (you should be able to do it by calling them up and rightfully refusing the parcel), and we'll do a free reship once we receive the parcel back.
I'm not involved in that situation, but I have a question. Is that actually possible? So, once you get a message that you have to pay $xxx / €xxx, you can simple refuse the package and they will return it? I know you can refuse a package, but I always thought the package get destroyed then. Except for the UK, it's always possible to refuse the parcel and just have it returned to sender (from our experience). I know you can refuse a parcel (here in the Netherlands). However, do you know whether this is also possible once you have received a message that you have to pay €xx to customs? I always thought those items will be destroyed when you do not pay for it. Yes, it's definitely possible, but it never happened in the Netherlands so far Alright. Thank you for your reply. Untill now, I only heard positive reactions about your Dutyfree.io service so far. The only thing that really hinders me buying more cigarettes from you, is the fact that I think I'm going to smoke even more when I've got myself a nice supply ^^. That risk is always present |
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Dankrupt
Newbie
Offline
Activity: 2
Merit: 0
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April 24, 2015, 02:18:35 AM |
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Got the confirmation from the site that they were being shipped out on April 14th. Hopefully they can get here as soon as possible. Any idea when they should get here, or an average shipping time to the US most people got?
If all goes well I may perhaps order around 3-4 cartons.
Thanks again!
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