benik1
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January 31, 2016, 10:18:11 AM |
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Haven't received mine yet either. The Dutch post office doesn't deliver mail on Sundays and Mondays, so the earliest I get the cigarettes would be Tuesday. I'll keep you updated.
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benik1
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Activity: 12
Merit: 0
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February 02, 2016, 06:20:05 PM |
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Haven't received mine yet either. The Dutch post office doesn't deliver mail on Sundays and Mondays, so the earliest I get the cigarettes would be Tuesday. I'll keep you updated.
Hey only (and others), I wanted to let you know I received the cigarettes today, so I think you were right concerning the holidays in Moldavia. You can keep counting on me as a loyal customer
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only (OP)
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February 03, 2016, 10:15:42 AM |
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Thanks for the updates everyone - enjoy your smokes So yeah, it's basically what we say in our FAQs - the delivery is taking random amounts of time for no apparent reason and to our great regret, it's impossible really to predict how long it will take for each order in particular. As a rule of thumb, if you give it up to 4-5 weeks, the order will be at your door. Thanks for your patience and we look forward to receiving new orders!
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kronicblazer
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February 04, 2016, 02:23:08 AM |
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Hi, I was wondering what the success rate for ordering in Canada is?
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only (OP)
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February 07, 2016, 01:53:35 PM |
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Recieved mine! Still fresh! Love the new pack design on the Parliaments.
Thanks only
Glad to hear that, enjoy! Hi, I was wondering what the success rate for ordering in Canada is?
Hello, it's sitting at around 95% so it's very good.
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Rash
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Activity: 18
Merit: 0
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February 09, 2016, 06:43:25 AM |
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Placed my second order over 3 weeks ago and still waiting. Last order arrived a week after dispatch and that was over Christmas! Anyone yet to receive orders placed in the last month or so?
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Mitchell
Staff
Legendary
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Activity: 4102
Merit: 2314
Verified awesomeness ✔
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February 09, 2016, 07:56:12 AM |
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Me. I usually receive my cigarettes within two weeks, but I'm a patient man and everything has always arrived, so I'll wait a little longer before complaining. I know that Only is a standup guy.
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| | | . Duelbits | | | ▄████▄▄ ▄█████████▄ ▄█████████████▄ ▄██████████████████▄ ▄████▄▄▄█████████▄▄▄███▄ ▄████▐▀▄▄▀▌██▄█▄██▐▀▄▄▀▌███ ██████▀▀▀▀████▀███▀▀▀▀█████ ▐████████████■▄▄▄■██████████▀ ▐██████████████████████████▀ ██████████████████████████▀ ▀███████████████████████▀ ▀███████████████████▀ ▀███████████████▀ | | | | | . ▄ ▄▄▀▀▀▀▄▄ ▄▀▀▄ █ █ ▀▄ █ ▄█▄ ▀▄ █ ▄▀ ▀▄ ▀█▀ ▄▀ ▀█▄▄▄▀▀ ▀ ▄▀ ▄▀ ▄▀
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BongaManollo
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February 10, 2016, 10:45:02 AM |
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My order from december did I received partly, first loss for me. 2 packets gone and 3 arrived. Luckily I got the Christmas discount..and my mailman probably my cigarettes.
I ordered last Thursday another 2 packages and I didn't believed my eyes...they arrived yesterday. A new record for Only, 3 working days to ship it to the Netherlands.
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Mitchell
Staff
Legendary
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Activity: 4102
Merit: 2314
Verified awesomeness ✔
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February 10, 2016, 03:11:51 PM |
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My order from december did I received partly, first loss for me. 2 packets gone and 3 arrived. Luckily I got the Christmas discount..and my mailman probably my cigarettes.
I ordered last Thursday another 2 packages and I didn't believed my eyes...they arrived yesterday. A new record for Only, 3 working days to ship it to the Netherlands.
Lucky bastard! I'm still waiting for a package I bought two weeks ago (if not three). Damn postal services!
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| | | . Duelbits | | | ▄████▄▄ ▄█████████▄ ▄█████████████▄ ▄██████████████████▄ ▄████▄▄▄█████████▄▄▄███▄ ▄████▐▀▄▄▀▌██▄█▄██▐▀▄▄▀▌███ ██████▀▀▀▀████▀███▀▀▀▀█████ ▐████████████■▄▄▄■██████████▀ ▐██████████████████████████▀ ██████████████████████████▀ ▀███████████████████████▀ ▀███████████████████▀ ▀███████████████▀ | | | | | . ▄ ▄▄▀▀▀▀▄▄ ▄▀▀▄ █ █ ▀▄ █ ▄█▄ ▀▄ █ ▄▀ ▀▄ ▀█▀ ▄▀ ▀█▄▄▄▀▀ ▀ ▄▀ ▄▀ ▄▀
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only (OP)
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February 16, 2016, 09:15:20 AM |
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Placed my second order over 3 weeks ago and still waiting. Last order arrived a week after dispatch and that was over Christmas! Anyone yet to receive orders placed in the last month or so?
Sorry for the wait - delivery times, as we said, are completely arbitrary unfortunately, so if you give it another week or so, it will be at your door Thanks for your patience!
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rustynailer
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February 16, 2016, 11:34:26 AM |
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The last two cartons that I was waiting for are now accounted for. I received another love ransom letter from customs for them so it looks like they will be destroyed if I don't pay.
So all up my last two orders were for 14 cartons, I received 6 and 8 cartons were confiscated. Its good to know that all the cigarettes were sent and none were lost but I really don't like the success rate here in Oz.
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only (OP)
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February 16, 2016, 04:45:13 PM |
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The last two cartons that I was waiting for are now accounted for. I received another love ransom letter from customs for them so it looks like they will be destroyed if I don't pay.
So all up my last two orders were for 14 cartons, I received 6 and 8 cartons were confiscated. Its good to know that all the cigarettes were sent and none were lost but I really don't like the success rate here in Oz.
Really sorry to hear that - the success rate to OZ and Germany is the absolute worst we have (as mentioned on the checkout page) - around 50%, which has been illustrated in your case. Let's hope the individual packs we've sent out recently are going to get through without being noticed at the customs - if they do, we will switch to that for the high-risk countries. P.S. In case you are a heavy smoker, you might want to consider paying the customs duty since the cigarettes will end up cheaper still than buying them in a brick-and-mortar shop.
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Torbuddy201
Newbie
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Activity: 1
Merit: 0
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February 17, 2016, 09:21:07 PM |
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Unfortunately still missing 1/3 of my order from december. (12 out of 18 arrived). Any chance they will still arrive? I've send a mail to you guys a couple of days back but haven't received a reply. Shipping country is NL. The first packages arrived fairly quick (within 2 weeks) and now it has been quiet for about 1 / 1,5 month)
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Mitchell
Staff
Legendary
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Activity: 4102
Merit: 2314
Verified awesomeness ✔
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February 17, 2016, 09:29:02 PM |
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Still waiting on my order as well (25 Jan.), but I guess I can wait a bit longer, as it hasn't been 5 weeks yet.
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| | | . Duelbits | | | ▄████▄▄ ▄█████████▄ ▄█████████████▄ ▄██████████████████▄ ▄████▄▄▄█████████▄▄▄███▄ ▄████▐▀▄▄▀▌██▄█▄██▐▀▄▄▀▌███ ██████▀▀▀▀████▀███▀▀▀▀█████ ▐████████████■▄▄▄■██████████▀ ▐██████████████████████████▀ ██████████████████████████▀ ▀███████████████████████▀ ▀███████████████████▀ ▀███████████████▀ | | | | | . ▄ ▄▄▀▀▀▀▄▄ ▄▀▀▄ █ █ ▀▄ █ ▄█▄ ▀▄ █ ▄▀ ▀▄ ▀█▀ ▄▀ ▀█▄▄▄▀▀ ▀ ▄▀ ▄▀ ▄▀
Live Games | | ▄▄▀▀▀▀▀▀▀▄▄ ▄▀ ▄▄▀▀▀▀▀▄▄ ▀▄ ▄▀ █ ▄ █ ▄ █ ▀▄ █ █ ▀ ▀ █ █ ▄▄▄ █ ▀▀▀▀▀▀▀▀▀▀▀▀▀ █ █ █ █▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀█ █▄█ █ ▀▀█ ▀▀█ ▀▀█ █ █▄█
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only (OP)
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February 18, 2016, 01:28:32 PM |
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Unfortunately still missing 1/3 of my order from december. (12 out of 18 arrived). Any chance they will still arrive? I've send a mail to you guys a couple of days back but haven't received a reply. Shipping country is NL. The first packages arrived fairly quick (within 2 weeks) and now it has been quiet for about 1 / 1,5 month)
Just replied, hopefully the orders will turn up soon. Still waiting on my order as well (25 Jan.), but I guess I can wait a bit longer, as it hasn't been 5 weeks yet.
Sorry for the wait - we're still not sure what's causing the delay. Please keep us updated though. Hi! I want to make an order of 100 cartons for 3 different addresses in UK , it is possible? how long will I receive all 100 cartons?
It is possible, however it's best if we discuss this via email. Our address is hello@dutyfree.io
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iglasses
Legendary
Offline
Activity: 1148
Merit: 1000
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February 18, 2016, 06:17:40 PM |
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Guess I am never going to even get a BS story about my two cartons from November.
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I only have a signature because I'm allowed.
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Rash
Newbie
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Activity: 18
Merit: 0
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February 19, 2016, 05:26:00 PM |
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Still waiting for my 2 cartons to arrive, shipped 22nd January... Last order received in under a week not sure what is causing the delay.
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cryptillian
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February 24, 2016, 01:12:32 AM |
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hi only, any chance you will stock some gauloises blue or dunhill in the near future?
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SlidingHorn
Full Member
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Activity: 196
Merit: 100
★Bitvest.io★ Play Plinko or Invest!
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February 24, 2016, 01:21:20 AM |
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I saw this thread and got all excited until I came in to see that the last several posts are about missing/late/wrong orders. If you can get this mess cleaned up, I'd be more than happy to place an order. Won't until then, though
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hiddensphinx
Legendary
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Activity: 1457
Merit: 1001
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February 24, 2016, 02:02:51 AM |
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I got my package after 5 weeks because customs border security held it until I paid tax on it
Is there any way you can do the packaging so its harder for customs to x-ray contents?
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