Jole39
Newbie
 Offline
Activity: 7
Merit: 0
|
 |
June 07, 2016, 08:58:44 AM |
|
Hi guys!
There is no activity here since the 31st of May? I placed an order yesterday but no confirmation mail and on my account it says "Paid, being handled". Nothing is changing since then. I sent a mail to them an hour ago but still nothing. I go to their twitter account and same as here, no acitivity since 31st of May. Has something happened?
|
|
|
|
|
|
only (OP)
|
|
June 07, 2016, 08:12:11 PM |
|
Hi only order number 59572 has still not turned up ordered on the 11th of March and I have not received a customs letter.
We have discussed this in previous posts on this thread. I have been holding out from ordering as I just want a solution to this problem.
Just got back to you via email to resolve the issue. Hi guys!
There is no activity here since the 31st of May? I placed an order yesterday but no confirmation mail and on my account it says "Paid, being handled". Nothing is changing since then. I sent a mail to them an hour ago but still nothing. I go to their twitter account and same as here, no acitivity since 31st of May. Has something happened?
There was a slight problem with the mail server so the email notifications were not sent, but the issue is fixed now - sorry for the inconvenience. |
|
|
|
day1234
Newbie
Offline
Activity: 13
Merit: 0
|
|
June 08, 2016, 12:41:09 AM |
|
Hi only order number 59572 has still not turned up ordered on the 11th of March and I have not received a customs letter.
We have discussed this in previous posts on this thread. I have been holding out from ordering as I just want a solution to this problem.
Just got back to you via email to resolve the issue. Sorry to be a pain but i have not received the email |
|
|
|
|
Jole39
Newbie
Offline
Activity: 7
Merit: 0
|
|
June 09, 2016, 08:30:01 AM |
|
Hi again,
Thank you for your response to my query. It was shipped yesterday i think. Do you know how long it takes until i get a tracking link so i can follow my order?
|
|
|
|
|
day1234
Newbie
Offline
Activity: 13
Merit: 0
|
|
June 10, 2016, 02:36:22 AM |
|
Hi again,
Thank you for your response to my query. It was shipped yesterday i think. Do you know how long it takes until i get a tracking link so i can follow my order?
From memory it usually takes 2-3 days but weekends do slow them down. |
|
|
|
|
wilfra
Newbie
Offline
Activity: 24
Merit: 0
|
|
June 15, 2016, 03:49:04 AM |
|
Been buying from these guys for like a year now. Totally trust them at this point. Only complaint is the same as always, it takes awhile for them to arrive. But they always do. Longest was about 6 weeks. Usually 4-5 weeks. I order new ones not long after the last ones arrived.
Love saving the money and not having to go to the store to buy them.
Support is awesome as well. I believe his name is Karl, always responds quickly to any questions.
|
|
|
|
|
ozmusafir
Member
Offline
Activity: 78
Merit: 10
|
|
June 15, 2016, 06:51:30 PM |
|
Will I get the money back in case I am asked to pay the excise duty?
|
|
|
|
|
|
|
day1234
Newbie
Offline
Activity: 13
Merit: 0
|
|
June 20, 2016, 01:28:24 AM |
|
Hi only order number 59572 has still not turned up ordered on the 11th of March and I have not received a customs letter.
We have discussed this in previous posts on this thread. I have been holding out from ordering as I just want a solution to this problem. Just got back to you via email to resolve the issue.
Sorry to be a pain but i have not received the email |
|
|
|
|
|
bitcoinisfurture
|
|
June 20, 2016, 05:17:33 AM |
|
When the site is dutyfree why just restrict to cigarettes. Let us start bringing more products to the site which is available in any duty free shop. This will help you cater more people and also help everyone to get things under one roof.
|
|
|
|
|
Holdaaja
Legendary
Offline
Activity: 1274
Merit: 1000
|
|
June 21, 2016, 01:27:16 PM |
|
When the site is dutyfree why just restrict to cigarettes. Let us start bringing more products to the site which is available in any duty free shop. This will help you cater more people and also help everyone to get things under one roof.
I am not sure but I think that laws for selling alcohol online are stricter than they are for cigarettes. So maybe that is why they only sell cigarettes. |
|
|
|
pawel7777
Legendary
Offline
Activity: 2450
Merit: 1571
|
|
June 21, 2016, 03:49:15 PM |
|
When the site is dutyfree why just restrict to cigarettes. Let us start bringing more products to the site which is available in any duty free shop. This will help you cater more people and also help everyone to get things under one roof.
I am not sure but I think that laws for selling alcohol online are stricter than they are for cigarettes. So maybe that is why they only sell cigarettes. Laws are probably the same/very similar. But selling alcohol online internationally would be just too difficult. It's heavy, fragile (glass bottles), more likely to attract Customs attention, and most of all, it's not very profitable, as the difference in pricing between the countries is not as drastic as it is with cigarettes. The potential savings would be eaten by postage and packaging costs. |
|
|
|
geoffrey
Newbie
Offline
Activity: 36
Merit: 0
|
|
June 28, 2016, 10:42:29 PM |
|
Hi,
Will the Chesterfield Red ever be available again to order ?
I'm checking your site regularly if it's available.... But it's not.
|
|
|
|
|
|
only (OP)
|
|
June 29, 2016, 06:19:00 PM |
|
Hi,
Will the Chesterfield Red ever be available again to order ?
I'm checking your site regularly if it's available.... But it's not.
Heya geoffrey, I'm afraid they stopped producing/importing them so they've been out of stock for the past half year. I would say the chance of Chesterfield Red reappearing is low to non-existent, really sorry about that! Why wouldn't you go for L&M Red Label, Winston Red or Bond Red instead? They're all quite similar to Chesterfield Red. |
|
|
|
gamesandmore4btc
Newbie
Offline
Activity: 2
Merit: 0
|
|
July 08, 2016, 07:39:26 PM |
|
Massive bump for the big man DutyFree, been around for a long time and I'm sure reliable as ever. Been a few years since I've ordered from the beast himself, but, thought I'd plug his OpenBazaar store with my order! After 20 or so minutes I cannot figure how to imbed an image so link below. https://s32.postimg.org/edqxm8aar/OBBUY.jpgHope to receive them soon mate, let me know if there's any trouble with the PGP! |
|
|
|
|
|
only (OP)
|
|
July 09, 2016, 09:37:18 PM |
|
Massive bump for the big man DutyFree, been around for a long time and I'm sure reliable as ever. Been a few years since I've ordered from the beast himself, but, thought I'd plug his OpenBazaar store with my order! After 20 or so minutes I cannot figure how to imbed an image so link below.  Hope to receive them soon mate, let me know if there's any trouble with the PGP! Thanks for the vouch, we'll ship your order on Monday  |
|
|
|
|
|
|
only (OP)
|
|
July 18, 2016, 01:10:19 PM |
|
Well they arrived and couldn't be happier. 4 days delivery to UK is pretty insane! Ordered on Friday evening Shipped on Monday (With tracking) Arrived on Friday morning. Smoke like a dream, packaging was very discrete - High res images below:      10/10 for service, packaging, speed and product! Thanks again mate, always good to know this awesome has been here through the years. I'll get back in touch when the mrs finishes these! Whoa, thanks for the stellar review and the pics! Enjoy your smokes! |
|
|
|
|
Daisy14
|
|
July 19, 2016, 07:36:53 AM |
|
The Federal Ministry of Health warns that tobacco smokers are liable to die young.
|
|
|
|
|
redhowler
Newbie
Offline
Activity: 1
Merit: 0
|
|
July 20, 2016, 12:49:37 PM
Last edit: July 20, 2016, 04:38:38 PM by redhowler |
|
Hi I'm in UK. order #60685 1 cart Winston blue , 1 Camel Blue Received letter from Border Force after 4 weeks stating that the goods was seized and I have to pay 47 GBP for 200 cig which means I have to pay a total of 94GBP + the initial order cost of 63 GBP that means 20 packs of cigarettes will cost me 157 GBP which will come to 7.85 GBP /pack a higher price than buying it from local store where I can get a pack of Winston Blue if reduced 6.49 GBP. In top of that I have to go in the town where the seized goods are and complete forms or whatever. Is nowhere stated in dutyfree.io FAQS that the excise duty or other penalties will make impossible to get it for a decent price in UK. I read before ordering but ofcourse nothing in the FAQS saying the orders from UK you washing down the drain your money completely. So is 100% for cigs to be sized if you're in UK. At least in my case. 6 years ago I ordered from some USA online store 10 Winston Red but don't remember the name of the store, also received letter after 1 month and goods was seized. Based on assumption that you might photo shopped a letter from Border Force dutyfree.io won't refund your order if seized . What about the reference number of that letter? you can check the validity of that number don't you? So dutyfree.io what's the deal here? |
|
|
|
|
|
