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Author Topic: [Official] Cryptsy News **Ripple added 132 Ripple Markets now active**  (Read 26696 times)
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xtester
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February 25, 2014, 11:42:11 AM
 #21

I see Smartcoin has been added on cryptsy. A lot of people have already deposited smartcoins, transactions are pending with 100+ confirmations but not credited to the account.

Do you have an ETA for when Smartcoin will be up and running on cryptsy?

Thanks!
BitJohn (OP)
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February 25, 2014, 11:47:28 AM
 #22

I see Smartcoin has been added on cryptsy. A lot of people have already deposited smartcoins, transactions are pending with 100+ confirmations but not credited to the account.

Do you have an ETA for when Smartcoin will be up and running on cryptsy?

Thanks!
The deposit process on Smartcoin has a couple issues you should be good now. Make sure you have a support ticket in.
xtester
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February 25, 2014, 11:57:05 AM
 #23

I see Smartcoin has been added on cryptsy. A lot of people have already deposited smartcoins, transactions are pending with 100+ confirmations but not credited to the account.

Do you have an ETA for when Smartcoin will be up and running on cryptsy?

Thanks!
The deposit process on Smartcoin has a couple issues you should be good now. Make sure you have a support ticket in.

I have a ticket. But as you said this seems to be general at the moment. Hope this will be solved soon.

Thanks for the info! Smiley
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February 25, 2014, 12:14:51 PM
 #24


I would like to be able to see trends and movers on the 'trade home' page

For example:
- Top 10 gainers/losers (price compared to 24hrs ago)
- High-Low Spread
- which coins are trading on/near the 24hr low

smartcoin
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February 25, 2014, 12:54:33 PM
 #25

I see Smartcoin has been added on cryptsy. A lot of people have already deposited smartcoins, transactions are pending with 100+ confirmations but not credited to the account.

Do you have an ETA for when Smartcoin will be up and running on cryptsy?

Thanks!
The deposit process on Smartcoin has a couple issues you should be good now. Make sure you have a support ticket in.

Is this an issue with the daemon? If it is, could you make us aware of it?

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February 25, 2014, 03:51:26 PM
 #26

i got 500+ confirmations on Smc but still no coins in balance. See them as pending only?? And yes i have a ticket in, havent helped anything yet. . .

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February 25, 2014, 04:49:40 PM
 #27

Me tooo.... hundreds of confirmations and still not showing up!
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February 25, 2014, 05:16:37 PM
 #28

Smart coin deposits rolling in now. Problem was on our end. Not the daemon. Thank you for your patience
xtester
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February 25, 2014, 07:26:35 PM
 #29

It's great that you decided to create a moderated cryptsy thread.

Reliability of cryptsy is growing now!

Thanks for the info!
BitJohn (OP)
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February 26, 2014, 12:57:38 AM
 #30

Wanted to throw out there since we get lots of questions.

Is Cryptsy at risk from transaction malleability?

Short answer is no since we do not auto resend tx's from forked chains etc if a withdraw fails with a txid it will not go out.

Longer version (Bad part for customer and Cryptsy)
- Because of this if you requested coins into a fork and we sent them it typically take a bit longer to manually resend your coins. As the TX has to be verified and manually resent into the correct chain.
- This creates tickets that take more time to process than others. Some reasons being explorers for a coin not working correctly etc. But bottom line is each is verified.
- Your still debited the coin (yes sucks for both you and Cryptsy) as we have to manually make the changes.

If this issue has affected you we are working through them and you will get your coin.


*EDIT Just found out Paul wrote a way more elegant blog on this. http://blog.cryptsy.com
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February 26, 2014, 01:21:42 AM
 #31

Hi John,

The other day, I had an issue in which a negative balance showed up out of the blue. There was some strange stuff going on, coins missing, etc...

Anyway, "Jim" fixed it in less than 2 hours. I thought since you are used to hearing negative stuff all the time you should hear something good for a change.

I was seriously impressed by Jim's professionalism and service.

BitJohn (OP)
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February 26, 2014, 01:26:54 AM
 #32

Hi John,

The other day, I had an issue in which a negative balance showed up out of the blue. There was some strange stuff going on, coins missing, etc...

Anyway, "Jim" fixed it in less than 2 hours. I thought since you are used to hearing negative stuff all the time you should hear something good for a change.

I was seriously impressed by Jim's professionalism and service.


Great to hear Jim is our Customer Service manager and a great guy all around. We hope to have all customers issues resolved or at least responded to under an hour and we will continue to hire more agents until we do.
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February 26, 2014, 02:44:42 AM
 #33

Hi Guys,
Why are some coins BTC value in bold blue while some are not? What does this mean? Oh and do you have an ETA of when the ADT swap will occur?

BTC: 13Yg1PwgBFTxyKpGY3393jDJeqNTFNijjH | HOBO: hXzbM3jzvYxrFts7y9zTwmLUJLyw2RYQM | WARNING: Pre-mine or IPO without escrow = SCAM
BitJohn (OP)
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February 26, 2014, 04:35:16 AM
 #34

Hi Guys,
Why are some coins BTC value in bold blue while some are not? What does this mean? Oh and do you have an ETA of when the ADT swap will occur?

Are you talking about on the balance page? Think I see what you mean just verifying.


ADT swap is in the works now lots of coins to move could be a bit.
BitJohn (OP)
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February 27, 2014, 02:33:08 PM
 #35

We have added a new feature some may have noticed we now have coin info in the top right corner of the charts.

We have also tweaked how we handle deposits should see some noticeable improvements.

example:
https://www.cryptsy.com/currencies/view/101


Got some productive feedback on these latest additions? We would love to hear em!

BitJohn (OP)
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March 01, 2014, 03:37:13 AM
 #36

News Updates

24 - FEB 2014
- CacheCoin, DarkCoin, MintCoin, Benjamins, SmartCoin added


How can I know the exact time when Cryptsy will online an new coin?
I want to buy some new coins at the first time! Any place to get this information?

Thanks!

Follow us on twitter.
BitJohn (OP)
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March 01, 2014, 03:38:20 AM
 #37

Password resets now put withdraws on hold for 24 hours.
BitJohn (OP)
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March 02, 2014, 02:08:50 AM
 #38

We will have a brief period of downtime at 10:00PM EST which we expect to last no longer than 5 minutes.
BitJohn (OP)
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March 02, 2014, 05:40:50 AM
 #39

Auroracoin now listed on Cryptsy.com
BitJohn (OP)
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March 02, 2014, 02:23:16 PM
 #40

Deleted the small campaign of people wanting the ADT swap and wanting it now.

Like I have stated earlier we have begun the process and as soon as we are prepared to we will open the market.
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