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Author Topic: >>>>> MINTPAL.COM shady maintenance practices MUST READ (needs solution) <<<<<<<  (Read 3359 times)
declensions (OP)
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March 04, 2014, 11:38:36 PM
 #21

price never hit .0002 like it did on cryptorush, instead i end up selling at .00016,  gee thanks a lot mintpal.

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jonnysomething
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March 04, 2014, 11:46:12 PM
 #22

price never hit .0002 like it did on cryptorush, instead i end up selling at .00016    thanks mintpal (sarcasm)
You're mad at Mintpal because you sold at .00016?
declensions (OP)
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March 04, 2014, 11:47:25 PM
Last edit: March 04, 2014, 11:57:28 PM by declensions
 #23

i waited hours staring at my computer screen for the price to come up, and that's a huge difference, considering i got in at .00011 at the last dip
basically missed out on 1 btc. You'd be mad too

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March 04, 2014, 11:47:56 PM
 #24

anyone else having HUGE delays sending BTC to mintpal, i guess they are overloaded with incoming BTC but really 7 hours already no confirms?

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March 04, 2014, 11:48:38 PM
 #25

nope but yesterday my btc confirm took an hr.

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D05GTO
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March 05, 2014, 01:10:19 AM
Last edit: March 05, 2014, 01:54:53 AM by D05GTO
 #26

Never fret.. Mazacoin is on the Atomic-Trade Exchange!

USA  Exchange Https://www.Atomic-Trade.com


 
 
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declensions (OP)
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March 05, 2014, 01:27:48 AM
 #27

oh nvm the link is wrong

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D05GTO
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March 05, 2014, 01:44:59 AM
 #28

LOL, I never tested it.  Just type it in Cheesy


 
 
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MintPal-Jay
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March 05, 2014, 12:12:08 PM
 #29

Just noticed this thread!

We announced the maintenance on Twitter and in our IRC channel almost 5 hours in advance, and we also said it would take around an hour. We can't give any better notice or estimates than that. This is far better than going down for maintenance without warning. As cryptocurrency trading is 24/7, there will obviously have to be some downtime when maintenance is required, but we did our best to keep it as short as possible.

Indeed, we would have preferred not to go down during high volume trading, but we absolutely needed to upgrade some hardware, and the difference since putting it back online is noticeable.

MintPal - The fast and user friendly cryptocurrency exchange
declensions (OP)
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March 05, 2014, 03:32:00 PM
Last edit: March 05, 2014, 06:05:13 PM by declensions
 #30

i guess cryptorush went down for 10 min maintenance around the same time near the end or the price would have dropped much sooner before your site went live. (seemed like an unannounced maintenance for cryptorush)

as for not noticeable, I sold at .00016 when I could have sold for .0002 (cryptorush), which it never went up to because your site was down. People may think I'm simply bitching, but you'd be mad too if you missed out on 1 btc in profit opportunity. It was a very simple trade that I waited for all day cus I knew it would return to that price.

You have a great site but please schedule your maintenance during more convenient times, as there are definitely hours where trading volume grinds to a halt and you will have a better time window for longer maintenance. Maybe time your maintenance with other trading exchanges that are trading the same high vol currency.

You literally took the site down as mazacoin was rapidly rising.  I think even a 1 hr early notice is enough, but I don't think you should ever take down the server when trading activity is hectic even if you give a 24 hr notice..
I sincerely hope you will take this into serious consideration, because this could have ended up much worse for some people.  For example, imagine a coin is trading at 10 satoshi and climbs up to 100 satoshi, you take the site down just as people have bought in at 10 satoshi. Meanwhile, it drops back down to 10 satoshi on another exchange, a scenario more likely than most would think as I've seen it often in my 12+ years of trading stocks and also in cryptocurrency. What do you think will happen when you take your exchange online again? Things like this need to be prevented cus that's some really fucked up shit

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March 06, 2014, 12:14:24 AM
 #31

mintpal orders and price frozen at the moment and can't cancel orders but volume continues? what gives?

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March 06, 2014, 12:34:41 AM
 #32





orders still frozen, And that gap keeps growing and volumes continue to fluctuate as time passes. thats why i posted in here under shady.....

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declensions (OP)
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March 06, 2014, 12:34:55 AM
 #33

same here, sent in support ticket.. he probably already knows

oh that's crazy.. i couldn't cancel my buy order and i thought that was the only problem, looks like it's worse.

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March 06, 2014, 12:36:16 AM
 #34

same.. i blew up there twitter and support tickets.. this needs to be resolved asap
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March 06, 2014, 12:44:15 AM
 #35

volume seems to have apparently "rolled-back"? i hope they are transparent about this..
declensions (OP)
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March 06, 2014, 12:54:46 AM
 #36

wtf is going on...  i see orders getting filled but mine arent.

i really want this exchange to succeed for the long run... it's better than the other exchanges that are cluttered by junk coins. Hire some help if you have to man.

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March 06, 2014, 01:16:46 AM
 #37

even after site came back up, there was still volume changes during the one hour price flatline of downtime that we weren't able to trade. very strange.

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declensions (OP)
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March 06, 2014, 01:23:58 AM
 #38

the twitter announcement said the market orders were delayed so I guess it was processing orders but not efficiently?

btw I'm trading mintcoin atm, what you guys trading? got in at 18 satoshi after the dip today and got out at 28.  It seems like it might go up further though instead of dipping again, but probably not enough to warrant chasing the price. 

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March 06, 2014, 01:25:06 AM
 #39

for an hour? thats a long time for trades to be exacted.

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declensions (OP)
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March 06, 2014, 01:29:11 AM
Last edit: March 06, 2014, 02:16:15 AM by declensions
 #40

We're lucky prices didn't change much on most coins. Except maza i think?

To all the people who thought I was overreacting earlier; I wasn't wrong, there is so much money at stake that things like this absolutely shouldn't and cannot happen if you want to be taken seriously as an exchange.

The people who quipped about me being greedy seem like those who would buy and hold their currency (I'm not against that cus I do the same), but you have to realize that many people also use exchanges to day-trade and for that reason there cannot be any bugs/glitches/unintended downtime. Some people seem to forget we're trading real money here, despite having a shiba inu for a logo

I realize this market is fairly new and that there will be problems along the way with new exchanges popping up everyday, but we must tread carefully, or we may end up being heavily regulated like the stock exchanges, and you don't want that happening cus there is so much behind the scenes manipulation in the stock market.

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