betlake (OP)
Newbie
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Activity: 36
Merit: 0
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March 26, 2019, 10:49:21 PM |
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The issue is indeed resolved, I can log in again. Somehow the e-mails from support never arrived in my inbox.
There is one other issue, one of my bets is missing from my history (fortunately I have a screenshot). I'm contacting their Skype but no response yet. I will keep you guys updated.
You sent us an email, but you mentioned here that you did not receive an answer For this reason, we sent you a screenshot of your email and a response from us. You now have the support request on Skype, which was answered on the same day. The screenshot you submitted did not appear in your panel, and there was no record of the game you recorded. If you have an explanation of the screen shot, please send us an e-mail clearly. (Fraud is in any way a violation) Betlake support info@betlake.com
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leea-1334
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March 29, 2019, 01:24:49 PM |
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Hello betlake,,, I am looking at your first post and I see that you are saying you manage your own book, so therefore unlike other casinos and sportsbooks you have your own different odds and lines. That is very interesting to know,,, and unique to a bitcoin sportsbook here.
But I have to ask 1 thing, how do you afford to manage the extra operational cost of managing your own books? It must be expensive to hire your own strategists and calculate your own odds if your markets are wide.
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hyunee
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March 29, 2019, 01:32:34 PM |
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Sad to say that this site makes a person unanimous in playing gambling games. Anonymity is the number one cryptocurrency can provide and why do you need for us to put our information even our addresses when you're in cryptocurrency and accepting bitcoin? They have modified the registration form, now you only need to provide email, username, password and date of birth. The website seems to be up again but I can't log in using my credentials.
The site's representative was online some hours ago, but he did not give any updates/news regarding your issue. Have they sent you any email? It's better to see it this way. If you need to provide your personal information, it breaks the essence of casino site that is supported by cryptocurrency as the mode of payment. I mean why do they need people to put their information.
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betlake (OP)
Newbie
Offline
Activity: 36
Merit: 0
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March 29, 2019, 09:05:06 PM |
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I intend to share my experience after about 2 months of using this site Firstly, the identity verification unit that does not have a specific meaning in the blockchain world has been removed, but there is still an option in the user panel. Deposit to the site from the manual mode has become automatic, but the withdrawal from the account is in manual mode. The withdrawal time of the account varies from 30 minutes to 3 hours, which, I think, should be done immediately. An interesting point is that the game's odds have the highest odds on existing sites.
I suggest : Android and iOS app as soon as possible. Add casino games. Add other digital money like stellar.
tnq
We are happy to share your feedback and hope to provide you with moments of excitement. In the next update, you will see changes and add new features. Betlake support.
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betlake (OP)
Newbie
Offline
Activity: 36
Merit: 0
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March 29, 2019, 09:07:48 PM |
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Hello betlake,,, I am looking at your first post and I see that you are saying you manage your own book, so therefore unlike other casinos and sportsbooks you have your own different odds and lines. That is very interesting to know,,, and unique to a bitcoin sportsbook here.
But I have to ask 1 thing, how do you afford to manage the extra operational cost of managing your own books? It must be expensive to hire your own strategists and calculate your own odds if your markets are wide.
If I understand you correctly, high odds of bets for questionable, Our marketing strategy is based on the review of other similar sites with the customer orientation approach. Future plans like the addition of a casino will definitely speed up the process. Betlake support.
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betlake (OP)
Newbie
Offline
Activity: 36
Merit: 0
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March 29, 2019, 09:13:41 PM |
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Sad to say that this site makes a person unanimous in playing gambling games. Anonymity is the number one cryptocurrency can provide and why do you need for us to put our information even our addresses when you're in cryptocurrency and accepting bitcoin? They have modified the registration form, now you only need to provide email, username, password and date of birth. The website seems to be up again but I can't log in using my credentials.
The site's representative was online some hours ago, but he did not give any updates/news regarding your issue. Have they sent you any email? It's better to see it this way. If you need to provide your personal information, it breaks the essence of casino site that is supported by cryptocurrency as the mode of payment. I mean why do they need people to put their information. We suggest you view the post date and see the posts below You will see your registration form changed. Good luck.. Betlake support.
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Etabit
Newbie
Offline
Activity: 9
Merit: 0
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April 03, 2019, 10:20:06 AM |
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MMA sport (UFC) Do you cover the site? Is Deposit Automatic? Is withraw from the site automatically?
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betlake (OP)
Newbie
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Activity: 36
Merit: 0
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April 04, 2019, 03:13:37 PM |
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MMA sport (UFC) Do you cover the site? Is Deposit Automatic? Is withraw from the site automatically?
Hello, If you see the match category, you see martial arts. Deposit to the site automatically after 3 confirmations. The withdrawal from the account is done manually by the financial department, which will be automated soon with multi-step verification. Betlake support.
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Etabit
Newbie
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Activity: 9
Merit: 0
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April 06, 2019, 09:24:11 AM |
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I sent you a request for withdrawal from the account for 2.2 btc, and has not yet received my wallet. My user name : etabil Status : pending (1 confirm)
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Mbruno
Newbie
Offline
Activity: 18
Merit: 5
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April 06, 2019, 09:56:43 AM |
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Hello,
I've contacted you multiple times on Skype already but this issue does not seem te get resolved. Please correct the following bets:
My bets were settled wrongly:
TICKET ID: 53 Sport Event Betting type Pick Odd Result Status Basketball Peristeri - Panathinaikos Handicap 1 Peristeri +18.5 1.97 80-72 Lost
TICKET ID: 55 Sport Event Betting type Pick Odd Result Status Football Sandefjord - KFUM Oslo Handicap 2 KFUM Oslo +2 1.57 1-0 Lost
Ticket ID 53 and 55.
Please check.
Thank you.
My username is mbruno1.
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Mbruno
Newbie
Offline
Activity: 18
Merit: 5
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April 06, 2019, 08:09:22 PM |
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Also, the withdraw option has disappeared from my menu. When I asked their support on Skype (a week ago), they said they would check with the finance department. I have not heard anything from them since. So, please restore the ability to withdraw my funds and correct the bets that are settled incorrectly. Thank you. https://imgur.com/a/WAQA1W7
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carlfebz2
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April 06, 2019, 10:38:31 PM |
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Also, the withdraw option has disappeared from my menu. When I asked their support on Skype (a week ago), they said they would check with the finance department. I have not heard anything from them since. So, please restore the ability to withdraw my funds and correct the bets that are settled incorrectly. Thank you. https://imgur.com/a/WAQA1W7Not resolving issues for a week time.A very bad initial performance for them yet they are active into this forum and so as with that support but not answering you for a week do really sucks.
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TravelMug
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April 07, 2019, 02:30:11 AM |
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MMA sport (UFC) Do you cover the site? Is Deposit Automatic? Is withraw from the site automatically?
Hello, If you see the match category, you see martial arts. Deposit to the site automatically after 3 confirmations. The withdrawal from the account is done manually by the financial department, which will be automated soon with multi-step verification. Betlake support. Does it mean that withdrawals will take up at least 24 hours before it can be processed? It should be automated at least and I do hope that you include it on your next released though. Usually gamblers wanted to get their money out as soon as possible specially if they won big, just saying.
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babo
Legendary
Offline
Activity: 3752
Merit: 4454
The hacker spirit breaks any spell
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April 07, 2019, 08:29:17 AM |
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Summarize: 1. You don't have a license. 2. You even don't have SSL (!) 3. You haven't anonymous registration.
Summarize above:
or you are scammers or you will close site in near future as anonibet.com or uobet.com (just in past 2 months) or you team provide bad early marketing.
addendum SSL Cert now is free with letsencrypt -> https://letsencrypt.org/i add another point in this 'blame list' 4. You haven't good system administrator for setup a FREE SSL CERT with letsencrypt (and this is VERY BAD) I don't want to even think about how you manage security - if you don't know how to do simple tasks like a certificate advice for betlake: setup SSL with letsencrypt, is free and is easy and you gain more trust
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betlake (OP)
Newbie
Offline
Activity: 36
Merit: 0
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April 08, 2019, 03:21:34 PM |
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Hello,
I've contacted you multiple times on Skype already but this issue does not seem te get resolved. Please correct the following bets:
My bets were settled wrongly:
Please check.
Thank you.
My username is mbruno1.
HELLO, We also responded to the ticker. Several IPs from different countries have been registered from your account, which is in violation of the rules (several accounts) of the website. Let's check the notification.... Account withdrawal is done automatically. Betlake support .
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betlake (OP)
Newbie
Offline
Activity: 36
Merit: 0
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April 08, 2019, 03:29:01 PM |
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Also, the withdraw option has disappeared from my menu. When I asked their support on Skype (a week ago), they said they would check with the finance department. I have not heard anything from them since. So, please restore the ability to withdraw my funds and correct the bets that are settled incorrectly. Thank you. https://imgur.com/a/WAQA1W7Not resolving issues for a week time.A very bad initial performance for them yet they are active into this forum and so as with that support but not answering you for a week do really sucks. Our support is 24 hours ready to respond. Some of the things you need to have time to check. Which has this process and its own department. Betlake support.
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Mbruno
Newbie
Offline
Activity: 18
Merit: 5
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April 08, 2019, 03:35:31 PM |
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Hello,
I've contacted you multiple times on Skype already but this issue does not seem te get resolved. Please correct the following bets:
My bets were settled wrongly:
Please check.
Thank you.
My username is mbruno1.
HELLO, We also responded to the ticker. Several IPs from different countries have been registered from your account, which is in violation of the rules (several accounts) of the website. Let's check the notification.... Account withdrawal is done automatically. Betlake support . This is simply not true. I only have one account on your website (Mbruno1) and I have definitely not logged in from multiple countries. Also, I have not received any (useful) response from you regarding this issue. The fact that you claim you are responding 24/7 is also false, this issue is already open for more than a week and still not resolved. I cannot even withdraw any of my funds. Please restore this and allow me to withdraw my winnings.
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betlake (OP)
Newbie
Offline
Activity: 36
Merit: 0
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April 08, 2019, 03:40:30 PM |
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I sent you a request for withdrawal from the account for 2.2 btc, and has not yet received my wallet. My user name : etabil Status : pending (1 confirm)
Hello, You submitted 4 withraw requests, all done within 3 hours. The verification time in the network is a factor that may take up to several hours for normal. By reviewing your transaction at 17:32, your last submitted a withraw request and your transaction was completed at 23:23 pm with 6 confirmations. please check your wallet Carefully. Good luck, Betlake support.
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Etabit
Newbie
Offline
Activity: 9
Merit: 0
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April 08, 2019, 05:18:24 PM |
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I sent you a request for withdrawal from the account for 2.2 btc, and has not yet received my wallet. My user name : etabil Status : pending (1 confirm)
Hello, You submitted 4 withraw requests, all done within 3 hours. The verification time in the network is a factor that may take up to several hours for normal. By reviewing your transaction at 17:32, your last submitted a withraw request and your transaction was completed at 23:23 pm with 6 confirmations. please check your wallet Carefully. Good luck, Betlake support. Thanks
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betlake (OP)
Newbie
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Activity: 36
Merit: 0
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April 11, 2019, 07:01:30 AM |
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I don't think it takes 24 hours of waiting for all cases. But, I don't know that the site have staffs who lives in different time zones or not. If not, at some period per day, gamblers have to wait for longer period to finish their withdrawals because staffs might be on beds. Does it mean that withdrawals will take up at least 24 hours before it can be processed?
Yeah, the site should integrate automatic verification later. It should be automated at least and I do hope that you include it on your next released though. Usually gamblers wanted to get their money out as soon as possible specially if they won big, just saying.
3 confirmations, so I thought that the Betlake site uses Segwit addresses, right? Such Segwit addresses will give better experience for gamblers, lower transaction fees, and faster speed to finish transactions. Deposit to the site automatically after 3 confirmations.
Thank you for your attention Site support 24 hours a day is ready to respond to user questions, and in some cases it is possible to check the time period for further review. The withdrawal from the site is less than 3 hours and we do not have any restrictions. We have the highest coefficients (Most ODDS) in the games and you can compare it to other sites And if you see a higher percentage on another site, 20% offer will be charged to your account. Betlake support Betlake!
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