STEP TO TAKE WHEN PAYMENT IS BEEN DELAYED BY AN ONLINE CASINO

[GregH37]

We first need to know the name of the casino.If it is one of the trusted casinos which have a thread in the forum here I am sure that they will sort things out.

The real problem is if you were lured into a casino which had a lot of good flashing banners but is not well known in our gambling community here as it means in most of the cases that this casino probably is a scam casino.I hope you have not run into one such casino.

I bet it’s not a familiar casino site, I am very sure that the OP has tried one of those new sites with good promises and offers that would be hard to keep up with, if it was one of the common sites, he would have been so fast to drop names. This is always the mistakes with these gamblers, play on familiar sites they wouldn’t and when there is an issue they are back on the forum.

I hope the OP has not been duped because from the post, a site that has refused to give any tangible explanation on the reason for holding unto payment for days is nothing but a scam site. I cant even handle a site that will hold my payment for more than 5 hours let alone days. Please report that site as soon as possible.

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[Pmalek]

If it is a well known site they are not going to risk their reputation scamming a member just like that. But if you deposited money on a new or unknown site which is only there to scam people out of their money there is not much anyone can do to help you that hasn't already been suggested.

Manual withdrawals are a normal thing. A casino needs to check if your winnings are in accordance to their TOS and that you didn't use any illegal ways or methods to win, including multiple accounts etc.

[CryptoBry]

Contact the casino team support and ask why it takes too long to process your payout. Try to check if you haven't violated their terms and regulations of their site. If they just won't do it then it means they don't want to pay gamblers who won huge amount as it also happen to other gamblers who won huge amount and withdraw but not a single btc that the gambler got from the casino.

In cases like this, we are all aware that the control of the money is always in the hands of the online casino. Yes, the best thing to do is to contact customer support and tell them the problem and if nobody is responding with the problem for days maybe there is nothing you can do but to expect that greed has come their way that's why they don't want to transfer the money. This can be the problem with some online casino that is why choosing the best is the option one should do before playing and wagering money.

[Kasabus]

You should know their processing period, but since it's already days from now, it's not normal anymore.
I don't know how long you can wait, but if really want to get help from the community, you can make a scam accusation here,
since it's already a scam act for withholding your money for that long.

[imstillthebest]

You should know their processing period, but since it's already days from now, it's not normal anymore.
I don't know how long you can wait, but if really want to get help from the community, you can make a scam accusation here,
since it's already a scam act for withholding your money for that long.

Its still normal . Id also witnessed the same scenario on the past but the issue happened on a reputable site where a user is having a problem with his withdrawals . That happens because he did some minor violations that is against the t.o.s of the site that he was using  .  Luckily the case has been solved because the site owner forgive him  and he have only given a warning  .

[jrrsparkles]

Can you mention the name of the site where you are getting delayed for your payments? Somesites will process manually for the first transaction and some other have different fee for instant and queued transactions so are you sure that you had paid fee for the instant transaction if you are wanting your transactions to be happen soon.

[okala]

I have encounter this kind of problem of delayed payment before and it take days before the found arrived in my wallet what I did was to contact their support and reporting my case to them. I think even if the site say instant deposits and withdraw some times the will be technical glish that may result into delay.

[redsun114]

I played on casino site some days back and won a  certain amount of money, i was expecting to cash out my money instantly because one of the things that lured me to the site was the fact they offer instant payment. Its been days now and am yet to get my money. Please help what can i do in this case because i am becoming impatient

First of all which Casino is that, you should have mentioned the name of the casino. Another question for you is whether this is your first time of playing and winning in this casino site? Have You been playing on their site before and making instant withdrawals? If not, and if this is your first time, then it is likely that you have fallen into the hands of the casino scam sites.

And what are their payment methods, do they pay their players with Bitcoin? If Yes and you still haven't received your payment till now, you should try contacting their support and explaining to them in a gentle way, to see what's going to be their reaction. The reply they give to you will show whether they are scammers or not. And try to be careful which site you choose these days cause there are lots of scammers online this time around.

[therhslv]

I played on casino site some days back and won a  certain amount of money, i was expecting to cash out my money instantly because one of the things that lured me to the site was the fact they offer instant payment. Its been days now and am yet to get my money. Please help what can i do in this case because i am becoming impatient

Can you mention the site you played with ? Probably check reviews of it online and the first thing i would do is contact customer live service if they got and ask the reason for delay . There is plenty of bitcointalk threads where people report withdrawal delays , but most of them got fixed after few days . Depends on the site you was playing on

[aioc]

Ask for their support services. Would you mind naming that online casino for us to be aware of that scenario also.

Maybe your withdrawal is pending for review as it is a huge amount, better add some details on your problem.

I think OP is afraid that he will not get paid eventually for posting it here, but he should, because they will be alarmed and they will lose their reputation if they did not resolve his issue fast, especially if the gambling site is a popular one.

[Kasabus]

You should know their processing period, but since it's already days from now, it's not normal anymore.
I don't know how long you can wait, but if really want to get help from the community, you can make a scam accusation here,
since it's already a scam act for withholding your money for that long.

Its still normal . Id also witnessed the same scenario on the past but the issue happened on a reputable site where a user is having a problem with his withdrawals . That happens because he did some minor violations that is against the t.o.s of the site that he was using  .  Luckily the case has been solved because the site owner forgive him  and he have only given a warning  .

The amount would really matter, maybe the amount involve is just a small amount.
Casinos when reputable would not do anything stupid as it might tarnish their reputation, and when that happens, they will be losing clients.

[MakeMoneyBtc]

Until we hear from you what is the name of the casino that is refusing to pay your money we cannot give you any advice since we don't know who are we dealing with. You might just deposited money on a scam casino and you didn't knew that so in this case you have nothing to do or you have deposited on a casino that has a good reputation and then maybe the owner of that casino is a member here and can help you.

[bering]

Apparently you were edited your post and seem the gambling site which you playing is KYC required before able to withdraw your money balance and if this is legit site i think nothing to worried about that because you were attempts to verify your account by submitting your personal information which mean you only have to wait until they verified your account but it could be different if you were play at scam casino because although you submit your KYC but i'm not sure they will allowed you to withdraw your money

[mich]

Well if your not hiding anything then just fill out the kyc forms and be on your way with your money
The only reason someone doesnt want to to a kyc is they are hiding something.
Let us know how it goes and if this casino still dont pay you maybe someone can offer some help or some other solutions

[Mahanton]

I played on casino site some days back and won a  certain amount of money, i was expecting to cash out my money instantly because one of the things that lured me to the site was the fact they offer instant payment. Its been days now and am yet to get my money. Please help what can i do in this case because i am becoming impatient
PS i forgot to add that they are requesting i fill KYC form and i didn't see this before i started playing.

So it is still your own fault so you wont really have any options but to comply with that KYC thing if you do like to pull out that payment.

Most people dont really care at all on reading up Gambling sites ToS anytime when they are trying to play.They would just realize later on when they do experience or face up problems.

[panjul07]

I played on casino site some days back and won a  certain amount of money, i was expecting to cash out my money instantly because one of the things that lured me to the site was the fact they offer instant payment. Its been days now and am yet to get my money. Please help what can i do in this case because i am becoming impatient
PS i forgot to add that they are requesting i fill KYC form and i didn't see this before i started playing.

If KYC is the only way to get your money, then why you do not fill it? Previously you posted something related to KYC and as I understand you are not someone who are against KYC in gambling. There must be a valid reason why the site asks you for KYC, but I wont speculate about it since you do not even mention the name of the site.

The post that I'm referring to:

But what is really bad about submitting KYC? Is it not just filling of personal information? This is what i do in most exchanges when i want to carry out a transaction  and even ICOs 

[harizen]

I played on casino site some days back and won a  certain amount of money, i was expecting to cash out my money instantly because one of the things that lured me to the site was the fact they offer instant payment. Its been days now and am yet to get my money. Please help what can i do in this case because i am becoming impatient
PS i forgot to add that they are requesting i fill KYC form and i didn't see this before i started playing.

What online casino site you are referring to?

No one can help you here but only them. If the said casino does quite have an active thread with an active representative here, they might look at it but believed me, the response will be the same, submit KYC.

If ever they asked for it, then you have no choice but to comply on it. The purpose is to withdraw the money after all.

You may look at their terms about KYC (CTRL + F "KYC").

[shield132]

I played on casino site some days back and won a  certain amount of money, i was expecting to cash out my money instantly because one of the things that lured me to the site was the fact they offer instant payment. Its been days now and am yet to get my money. Please help what can i do in this case because i am becoming impatient
PS i forgot to add that they are requesting i fill KYC form and i didn't see this before i started playing.

Please write domain of casino here to know about which one do we talk. Maybe you are playing on scam casino, in this situation I doubt doing KYC will be good but maybe you are playing on trustworthy websites, let us know where you play to suggest you something.
You wouldn't see that before starting gambling but pleqse check their tos and policy also before playing, they require KYC if you withdraw much or your transaction seems suspicious.

[boyptc]

What's that casino? maybe you have won a big amount and that's why they started to ask you to fill KYC as per the ruling of their local government that whenever someone wins that much, they are required to do so.

Maybe you just missed to read their terms of agreement?

[semobo]

I played on casino site some days back and won a  certain amount of money, i was expecting to cash out my money instantly because one of the things that lured me to the site was the fact they offer instant payment. Its been days now and am yet to get my money. Please help what can i do in this case because i am becoming impatient
PS i forgot to add that they are requesting i fill KYC form and i didn't see this before i started playing.

mostly the trusted casinos giving the support by the team to clarify if there any problems is going on and this type of things with very helpful for everyone to make the gambling more easier and attractive and if there are some problems is always happening forward that we need to clear by using our experience in this field.