STEP TO TAKE WHEN PAYMENT IS BEEN DELAYED BY AN ONLINE CASINO

[ricardobs]

I checked his/her previous post and didn't see any reply from op about the name of the site. I bet this is unfamiliar site or just creating a mess here. Coz, if someone has a problem like this, they don't bother to say the name of the site right away. Simply because he/she is desperate to get his winning. It's for him to get the attention of the site quickly. If ever his problem has been solved, he should have posted it here.

Yeah it happens here and there. OP might have heard about it from someone else and would have posted it here. We need to understand one thing that if there is some website that delays your payments, you could contact them and esquire about the problem. There might be technical flaws or a broken site etc. Not all the professional site do this.

[virasog]

I believe the OP must have used a scam site and he’s probably ashamed to admit it, because a site that would delay payment for days is definitely not genuine. I even find  the action of those few casino sites that requests for KYC wrong because  for one, would not submit my KYC on any gambling site, thank God there are more sites that do not care about KYC than those who do.

It’s just so sad that despite all the suggestions we always drop on this forum on how to avoid scam sites, there would still be gamblers that will fall for it, I feel for the player involved in this, no money is too small to loose, especially when it happens unwillingly like it is with the OP.

I wouldn't assume it's a scam site because there are popular bitcoin casinos with KYC and even if there are warnings it could be useless because what if it's a new casino..  
Delayed withdrawals from a casino happens on certain users and it's mostly to those who win a lot. We've seen users from popular bitcoin casinos like fortunejack and bitcoin video casino post these kind of complaints before on their threads.

At times it is good to stop the withdraw if the withdrawing amount is very high. This could be done to prevent any possible hack attempt etc and after verification the amount is released. But if the intention is to stop the big withdraws permanently, then it is not good for the reputation of the sites. If they are many such cases, people will stop using such sites.

[RealMalatesta]

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PS i forgot to add that they are requesting i fill KYC form and i didn't see this before i started playing.

If casino jurisdiction requires KYC for withdrawal this is full legitimate request. You have either obey it ,  or have more fun and play more in this casino till you are broke.

But it first makes sense to check casino name on bitcointalk and see what other people say about it.

KYC request doesn't give that guarantee that they are legitimate yet there are shady casinos that do ask out these things just to avoid the people on withdrawing their funds in the site.
Most gamblers do hate up KYC and they do suddenly ask it up in times of withdrawals that's why it do really sucks and also people should atleast read up anytime gambling sites Tos.
So that you would possibly avoid headaches later on.

Exactly the problem with most gamblers is not reading, how can you just go on a site without going through and the terms and conditions?
KYC is really not a big deal though and I see no reason for the issues, it’s just to fill it within a few seconds get it approved and then payment is made.

Sometime ago I made a win that required this, I filled it and my money was paid. Only those who have things to hide or who hands are not so clean would be scared of filling it since the reason for kyc is to wipe out all forms of fraudulent act from online casinos and every online platform, so to the player, if you know your hands are clean, do the rightful and spare us this stories.

[sana54210]

PS i forgot to add that they are requesting i fill KYC form and i didn't see this before i started playing.

I think this is part of the issue you are having. Maybe you try to do it and see before you get back to the support but if you don't like KYC, you can forget it and forfeit your winnings depending on how much.

If he can tell what is the site like other members said, we can give more suggestion as we can see if that site is legit or not. I am sure that members here can give the best answer related to the site because they are playing on various site. Doing KYC or not, it depends on himself, and if he is fine with that, then he can do it right away so he can withdraw his win money.

I have been wondering why he didn’t put the name of the site too, that would have made our investigations and contributions quite easier but I suspect he is one of those greedy gamblers. Trust them, they never admit to be wrong and I am convinced this might be one of the reasons he is hiding the identity of the site

KYC on its own is not so bad and I don’t see why anyone should be so scared to the point of leaving money pending. This doesn’t take up to 10 mins to complete the form, then verification of the site and the next thing you get an instant withdrawal, so I don’t really feel too concerned for the OP, because I believe he would know exactly what to do to get his money if it truly belongs to him.

[davinchi]

Casinos will always make it difficult to fully withdraw your resources when you make a winning bet. Business logic is best when people keep a good amount of resources on the platform. If you play, win and quit, they have damage. If you keep the resources on the platform, there is a great possibility that you will lose most of your coins.

I think that is unjust on the part of the casino sites. Such a terrible business logic that is only concerned about the site alone not minding the feelings of the player, really not fair. I think these casino sites are only interested in their growth, you can imagine how much they make from that business, little wonder why most casino owners are always very rich, flaunting wealth and buying luxury houses while players are hungry.

In  situation like this where the Ops fund is been delayed and suggestion are for him to send messages to the support, what happens if he doesn’t get response.

[redsun114]

Casinos will always make it difficult to fully withdraw your resources when you make a winning bet. Business logic is best when people keep a good amount of resources on the platform. If you play, win and quit, they have damage. If you keep the resources on the platform, there is a great possibility that you will lose most of your coins.

Such casinos are problematic. Like we had some fake and dubious ICOs in the market which had been looting people and resulted in a downfall of ICOs, we have this same problem of some online casino in gambling industry which are here just for making money and many people complain about it as well. This needs to be resolved and we badly need some way out to get things straight because even if the OP has not faced this situation, someone else would have faced it.

[GregH37]

...
PS i forgot to add that they are requesting i fill KYC form and i didn't see this before i started playing.

If casino jurisdiction requires KYC for withdrawal this is full legitimate request. You have either obey it ,  or have more fun and play more in this casino till you are broke.

But it first makes sense to check casino name on bitcointalk and see what other people say about it.

KYC request doesn't give that guarantee that they are legitimate yet there are shady casinos that do ask out these things just to avoid the people on withdrawing their funds in the site.
Most gamblers do hate up KYC and they do suddenly ask it up in times of withdrawals that's why it do really sucks and also people should atleast read up anytime gambling sites Tos.
So that you would possibly avoid headaches later on.

Exactly the problem with most gamblers is not reading, how can you just go on a site without going through and the terms and conditions?
KYC is really not a big deal though and I see no reason for the issues, it’s just to fill it within a few seconds get it approved and then payment is made.

Sometime ago I made a win that required this, I filled it and my money was paid. Only those who have things to hide or who hands are not so clean would be scared of filling it since the reason for kyc is to wipe out all forms of fraudulent act from online casinos and every online platform, so to the player, if you know your hands are clean, do the rightful and spare us this stories.

Point of correction please, not everyone has an ulterior motive for been against KYC, there are just certain people that love a private life, especially when it involves gambling, many do not like to fill any form that might leak out someday to the public because of the insecurity in gambling

I am very sure that even most of the gambling sites  will admit that they are already suffering so much frustrations and this is accumulated around the stunning losses they suffer because of the poor cooperation rates at the KYC stage on casino sites because most gamblers hate these stage and it discourages them from gambling on the sites.

[Nellayar]

I played on casino site some days back and won a  certain amount of money, i was expecting to cash out my money instantly because one of the things that lured me to the site was the fact they offer instant payment. Its been days now and am yet to get my money. Please help what can i do in this case because i am becoming impatient
PS i forgot to add that they are requesting i fill KYC form and i didn't see this before i started playing.

I know every site, there is a customer support. You can ask them on how to deal with your problem first. If ever there is a delayed in your withdrawal, don't worry and stay calm. Because there is a reason behind that. Maybe, there is delayed due to the clog network. But if there is no support that message you, it is the time for them to criticize in this forum or any gambling forum. Always bear in mind that gambling site are not all legal.

[acroman08]

first and foremost before playing on any gambling site it is a must to read their rules and regulation
it help players know (not most of the time ) what is the reason for the delay of payments. and for your
case if the gambling site ask for KYC and it is in their rules and regulation it is own decision if you are
willing to give it to get the payment or not. That is why is should be encourage that gamblers read the
gambling sites rules and regulation to know if they agree to all the rules of the gambling site or not.

[Indamuck]

There is a guy on this forum called game protect that supposedly can help players get their money back.  He does have a lot of scam accusations against him though but if you have tried everything else I guess you don't really have much to lose at that point.

[dunfida]

first and foremost before playing on any gambling site it is a must to read their rules and regulation
it help players know (not most of the time ) what is the reason for the delay of payments. and for your
case if the gambling site ask for KYC and it is in their rules and regulation it is own decision if you are
willing to give it to get the payment or not. That is why is should be encourage that gamblers read the
gambling sites rules and regulation to know if they agree to all the rules of the gambling site or not.

Yeah, you just mentioned "rules and regulations" for 4x. Just kidding

Anything that do have terms and conditions must really be followed not only on gambling but on all of service that we do encounter.
Each on of them do have that set of rules and non reading it up will just really make you shocked when you experience problem.

[leea-1334]

Casinos will always make it difficult to fully withdraw your resources when you make a winning bet. Business logic is best when people keep a good amount of resources on the platform. If you play, win and quit, they have damage. If you keep the resources on the platform, there is a great possibility that you will lose most of your coins.

Not all casinos make it difficult. I know I have my own biases of course because it is obvious which sites I support,,, but apart from yolodice, I have seen big bets paid out immediately on Bitvest and Bitdice, 999dice,,, no issues. We are talking about more than 10 BTC bets too, I know because the winners come on and rain on everyone too. So it is not the general case with everyone!

[whirlcoin]

I played on casino site some days back and won a  certain amount of money, i was expecting to cash out my money instantly because one of the things that lured me to the site was the fact they offer instant payment. Its been days now and am yet to get my money. Please help what can i do in this case because i am becoming impatient
PS i forgot to add that they are requesting i fill KYC form and i didn't see this before i started playing.

the support will definitely important by the site that we are playing are doing the beating otherwise it will be like giving 50% confidence only when we contact the support from the gambling site then they will definitely answer for that that is the proper thing to receive your payments.

[OrangeSeller]

PS i forgot to add that they are requesting i fill KYC form and i didn't see this before i started playing.

I think this is part of the issue you are having. Maybe you try to do it and see before you get back to the support but if you don't like KYC, you can forget it and forfeit your winnings depending on how much.

If he can tell what is the site like other members said, we can give more suggestion as we can see if that site is legit or not. I am sure that members here can give the best answer related to the site because they are playing on various site. Doing KYC or not, it depends on himself, and if he is fine with that, then he can do it right away so he can withdraw his win money.

I have been wondering why he didn’t put the name of the site too, that would have made our investigations and contributions quite easier but I suspect he is one of those greedy gamblers. Trust them, they never admit to be wrong and I am convinced this might be one of the reasons he is hiding the identity of the site

KYC on its own is not so bad and I don’t see why anyone should be so scared to the point of leaving money pending. This doesn’t take up to 10 mins to complete the form, then verification of the site and the next thing you get an instant withdrawal, so I don’t really feel too concerned for the OP, because I believe he would know exactly what to do to get his money if it truly belongs to him.

Such a site is not very much appreciated by the gamblers and I think that you should stop gambling on such a site if you want to have peace in the game in future. This is because when you gamble, you expect returns that is money and in case your requests for withdrawal of money is not accepted in time, of course you will be pissed at the site. In such case, you can launch a complaint as well to enquire about the delay.

[fullhdpixel]

...
PS i forgot to add that they are requesting i fill KYC form and i didn't see this before i started playing.

If casino jurisdiction requires KYC for withdrawal this is full legitimate request. You have either obey it ,  or have more fun and play more in this casino till you are broke.

But it first makes sense to check casino name on bitcointalk and see what other people say about it.

KYC request doesn't give that guarantee that they are legitimate yet there are shady casinos that do ask out these things just to avoid the people on withdrawing their funds in the site.
Most gamblers do hate up KYC and they do suddenly ask it up in times of withdrawals that's why it do really sucks and also people should atleast read up anytime gambling sites Tos.
So that you would possibly avoid headaches later on.

Exactly the problem with most gamblers is not reading, how can you just go on a site without going through and the terms and conditions?
KYC is really not a big deal though and I see no reason for the issues, it’s just to fill it within a few seconds get it approved and then payment is made.

Sometime ago I made a win that required this, I filled it and my money was paid. Only those who have things to hide or who hands are not so clean would be scared of filling it since the reason for kyc is to wipe out all forms of fraudulent act from online casinos and every online platform, so to the player, if you know your hands are clean, do the rightful and spare us this stories.

Point of correction please, not everyone has an ulterior motive for been against KYC, there are just certain people that love a private life, especially when it involves gambling, many do not like to fill any form that might leak out someday to the public because of the insecurity in gambling

I am very sure that even most of the gambling sites  will admit that they are already suffering so much frustrations and this is accumulated around the stunning losses they suffer because of the poor cooperation rates at the KYC stage on casino sites because most gamblers hate these stage and it discourages them from gambling on the sites.

Exactly. For someone like me, I am very sure that I have clean hands and have nothing to worry about but I do not support KYC just for my personal reasons. I just feel like it is not necessary. And the fear of not trusting the casino site that these information is being submitted to is another reason why I hate to do that.

It might not really have so much effect on casino sites because there are so many gamblers that do not have issues with filling the form, I still have alot of friends that gamble on KYC demanding casino sites and they are enjoying themselves.  KYC is not enough to make a casino site frustrated, gamblers will always play games on gambling sites.

[guoyu78]

I played on casino site some days back and won a  certain amount of money, i was expecting to cash out my money instantly because one of the things that lured me to the site was the fact they offer instant payment. Its been days now and am yet to get my money. Please help what can i do in this case because i am becoming impatient
PS i forgot to add that they are requesting i fill KYC form and i didn't see this before i started playing.

I know every site, there is a customer support. You can ask them on how to deal with your problem first. If ever there is a delayed in your withdrawal, don't worry and stay calm. Because there is a reason behind that. Maybe, there is delayed due to the clog network. But if there is no support that message you, it is the time for them to criticize in this forum or any gambling forum. Always bear in mind that gambling site are not all legal.

I think no delay should be more than 24hours and staying calm is not always easy in cases like this, it’s easier said than done. I think the Ops case is even over 24hours already, so it’s obvious that he has been scammed.

There are a lot of scam casino sites now, they allow you win when playing and as soon as it’s time to withdraw they start with flimsy excuses, it’s always good to make enquiries on casino sites before gambling on it. Never gamble on a site because of the bonus offers , only play on trusted sites with positive reviews ,because once the money is money, it’s always very difficult to retrieve.

[Jjewelle29]

I played on casino site some days back and won a  certain amount of money, i was expecting to cash out my money instantly because one of the things that lured me to the site was the fact they offer instant payment. Its been days now and am yet to get my money. Please help what can i do in this case because i am becoming impatient
PS i forgot to add that they are requesting i fill KYC form and i didn't see this before i started playing.

I know every site, there is a customer support. You can ask them on how to deal with your problem first. If ever there is a delayed in your withdrawal, don't worry and stay calm. Because there is a reason behind that. Maybe, there is delayed due to the clog network. But if there is no support that message you, it is the time for them to criticize in this forum or any gambling forum. Always bear in mind that gambling site are not all legal.

I think no delay should be more than 24hours and staying calm is not always easy in cases like this, it’s easier said than done. I think the Ops case is even over 24hours already, so it’s obvious that he has been scammed.

There are a lot of scam casino sites now, they allow you win when playing and as soon as it’s time to withdraw they start with flimsy excuses, it’s always good to make enquiries on casino sites before gambling on it. Never gamble on a site because of the bonus offers , only play on trusted sites with positive reviews ,because once the money is money, it’s always very difficult to retrieve.

Yes, I also expirience that I won on gambling site, I have balance because of winning then when I decide to witdraw it I need to deposit a big amount so, that I can witdraw my balance and it obiuse its just a scam site that I played.

[Lawrenzoo]

i appreciate all the suggestions and advises. I have moved on and learnt my lesson and i discovered it was one of those scam sites.

[Mahanton]

I played on casino site some days back and won a  certain amount of money, i was expecting to cash out my money instantly because one of the things that lured me to the site was the fact they offer instant payment. Its been days now and am yet to get my money. Please help what can i do in this case because i am becoming impatient
PS i forgot to add that they are requesting i fill KYC form and i didn't see this before i started playing.

I know every site, there is a customer support. You can ask them on how to deal with your problem first. If ever there is a delayed in your withdrawal, don't worry and stay calm. Because there is a reason behind that. Maybe, there is delayed due to the clog network. But if there is no support that message you, it is the time for them to criticize in this forum or any gambling forum. Always bear in mind that gambling site are not all legal.

I think no delay should be more than 24hours and staying calm is not always easy in cases like this, it’s easier said than done. I think the Ops case is even over 24hours already, so it’s obvious that he has been scammed.

There are a lot of scam casino sites now, they allow you win when playing and as soon as it’s time to withdraw they start with flimsy excuses, it’s always good to make enquiries on casino sites before gambling on it. Never gamble on a site because of the bonus offers , only play on trusted sites with positive reviews ,because once the money is money, it’s always very difficult to retrieve.

On most gambling sites nowadays do have that instant withdrawal feature already and gone to those days where withdrawal do have
manual processing but over time this do already changed to automatic ones.I agree that waiting upto 24 hours would be already an alarming thing.
Making yourself calm?It wont really be that easy if you know that you do have funds hanging on there.

[fortunecrypto]

I played on casino site some days back and won a  certain amount of money, i was expecting to cash out my money instantly because one of the things that lured me to the site was the fact they offer instant payment. Its been days now and am yet to get my money. Please help what can i do in this case because i am becoming impatient
PS i forgot to add that they are requesting i fill KYC form and i didn't see this before i started playing.

If there is a KYC you will need to complete and pass it before you can withdraw your rewards, this should be the first thing that a gambler must do whenever there is a KYC on any gambling site to avoid this kind of issue, you can ask support and ask issues why you cannot withdraw your earnings, if they will not answer then it's time to post it in the scam section.