not enough money pay in .. mix partipation stoped:(

[Nitrogenhorde111]

hello

i have made a mistake
i payed in  not enoughed for the mixing partipation and he stopped:(
i have write the support and show my letter of guarantee...but the  support write only all 2-3 days
what can i do .... i will start the partipation again  sorry for bad english

[1715479525]

1715479525

[1715479525]

1715479525

[TryNinja]

What mixer are you talking about?

[Nitrogenhorde111]

coinmixer.es

in the FAQ  from this site stands ..very importandt save the guarantee and i haVE IT ..
and  they abort the transaction....
i would like try it again right but the support is very slow for answer

[LoyceV]

coinmixer.es

It's a scam, the real website ended on .se but closed down.

i would like try it again

Don't send them more funds!

[Nitrogenhorde111]

realy oO ? I HAVE this adress from different sites ... and
you can see that the transaction stuck  and has 341 confirmationen ...

but if it was scam why write the support i must show him the (bill) and then he send back 

[LoyceMobile]

but if it was scam why write the support i must show him the (bill) and then he send back  

Their scam support wants you to deposit more funds.

[Nitrogenhorde111]

no no they dont say this.... moment i copie the mail

Hi,

We are sorry to have been slow to answer but our system marked your email as spam.
On the other hand, we have had some problems with our internal transactions database and we need you to provide us some information in order to solve your problem as soon as possible.

Guarantee letter. (already sent)
Operating system.
Bitcoin Wallet Software.

Regards,

CM Team.


We need to confirm you are the owner of the source address... A lot of people try to cheat us.
So please, send us:
Operating system
Bitcoin Wallet Software.


Regards,

CM team.


Inputs:
   Time    Value (BTC)    Value (USD)    Recipient    #
👈   2019-06-01 02:50   0.11355298   970.35   1Gu1eCbqP7ShghsdFdWurcfnzD5ZK46NcA   0


Outputs:
#    Recipient    Value (USD)    Value (BTC)    TimeS    
0   378gsRWBGGK5KoEC7zhPbLheXRqpVKCv3P   966.82   0.11313940   Unspent   

[LoyceV]

"We need to confirm you are the owner of the source address... A lot of people try to cheat us.
So please, send us:
Operating system
Bitcoin Wallet Software."

Address ownership is proven by signing a message. Your OS and wallet has nothing to do with it.
I'm not sure what they're trying to pull, they may ask you to install malware. Either way, it's a scam.

[Nitrogenhorde111]

at blockchain transaction stay unspend and no outputs and many confirmation.... what means that ?

the money is away or ? nothing chance ? but i dont know why they answer it does not matter to them

[bitmover]

"We need to confirm you are the owner of the source address... A lot of people try to cheat us.
So please, send us:
Operating system
Bitcoin Wallet Software."

at blockchain transaction stay unspend and no outputs and many confirmation.... what means that ?

the money is away or ? nothing chance ? but i dont know why they answer it does not matter to them

Your coin is under their control now. It´s gone.

They are scammers, as LoyceV said. They are answering you because they want to fool you again and give them more money.

They should never ask your operation system or wallet software, as it has nothing to do with ownership. Stay away from this website, do not talk to them anymore via e-mail, because they are probably going to try to cheat you again.

[o_e_l_e_o]

at blockchain transaction stay unspend and no outputs and many confirmation.... what means that ?

Many confirmations simply means the transaction is final and cannot be reversed. The coins you sent are now firmly in their wallets. Having no outputs and being "Unspent" simply means they haven't yet moved your coins from the address you sent them to. The coins are still very much in their wallets, though.

Do not provide them with any more information and do not click on any link or download any software they may send you.

[TryNinja]

Yeah, your coins are 100% gone. There is literally nothing you can do to recover them. Bitcoin transactions are irreversible and they already got your coins. Sorry. :/

Stop talking to them. Like others said, they are just acting normally to fool you again or gain time to scam others.

Next time try ChipMixer.com (see my signature). They are legit.

[Nitrogenhorde111]

so i have new money ... which mixer is not a scam and the best ...

[cissrawk]

so i have new money ... which mixer is not a scam and the best ...

Check here for the list : https://bitcointalk.org/index.php?topic=2827109.0
I only use chipmixer for mixing my coins, so i am not sure what is the best. Better try check the list above and try read people post/comment on there.

[leowonderful]

so i have new money ... which mixer is not a scam and the best ...

I've been using Chipmixer recently ever since Bitblender shut down. I've been looking at Wasabi Wallet's mixing service recently as well, though Chipmixer's more well-known and reputable around these parts. I've also heard of BitCloak around here, though I haven't ever used that particular mixing service yet. I'd try going to all of the sites, check out the UIs of the site and deciding which one's best.

[Nitrogenhorde111]

so i have tryed chipmixer.com from 2 post before....i have payed uand the money recieved ...

but i dont know at step 3 

i have become 4 privat keys but i dont know between

step 3 withdraw and step 4 finish :/

[Nitrogenhorde111]

i dont know how i change the 4 privat keys in money and to the shop -.-

[TryNinja]

i dont know how i change the 4 privat keys in money and to the shop -.-

Download Electrum on Electrum.org - then, import the chips (private-keys) in a new wallet and spend them from there.

How to import them: https://bitcoinelectrum.com/importing-your-private-keys-into-electrum/

[Nitrogenhorde111]

i have doawload electrum and import my 4 adresses /keys but he show me nothing....
the first problem was ...he dont connect to server -.-
i thought this is the biggest problem

i try at first time import the adress and second the privat keys

[Nitrogenhorde111]

the problem was my ip changer