BetVIP.com - BetVIPpoker.com - NEW LIVE SOCCER MATCH VIEWER! 100% Dep. Bonus!

[BetVIP]

Hi all,

We are investigating why there was no pay out if the user won the free-roll. All other free rolls have had winners and all were paid out!

Regards
BetVIP

Have you investigated my problem?

I couldn't install your PC windows client, do you remember that?

unable to execute file:shellexecuteEx failed: code -2147221164

Or you can check the screenshot:

Hi Fox,

You need to ensure that the app downloads completely. For windows the download size is 23.6 mb. If downloaded completely you should have no issues.

Regards
BetVIP

It's the correct one, indeed, and I tried my 2 laptops. Both failed on installation. 

Hi Fox,

Sorry about this, we have not had anyone else have the problem. I will submit the question to our development team and see what we can do about it asap!

Regards
BetVIP

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[fox19891989]

Hi all,

We are investigating why there was no pay out if the user won the free-roll. All other free rolls have had winners and all were paid out!

Regards
BetVIP

Have you investigated my problem?

I couldn't install your PC windows client, do you remember that?

unable to execute file:shellexecuteEx failed: code -2147221164

Or you can check the screenshot:

Hi Fox,

You need to ensure that the app downloads completely. For windows the download size is 23.6 mb. If downloaded completely you should have no issues.

Regards
BetVIP

It's the correct one, indeed, and I tried my 2 laptops. Both failed on installation.  

Hi Fox,

Sorry about this, we have not had anyone else have the problem. I will submit the question to our development team and see what we can do about it asap!

Regards
BetVIP

Thanks, there is error code, they can find out. Actually I found your giveaway thread very early, since I couldn't install it, I couldn't grab 0.01btc giveaway and freeroll, what a pity.  

[egajuarsa]

hi sir
I was confused to bet parlay
Can give me a little explanation
thanks

[nioc]

I played in the freeroll and won a small amount. 

The software is from a site that closed last year and is still horrible.  There were no cash games running when I was on the site.  There was a game listed as having 2 players seated but nobody was actually there.  I sat in a play money table to see how things worked.  The rake was 10% which is high for a btc site and there was no cap to the rake   I certainly hope that is not the way it is for cash games.  I looked for rake info on the site but I couldn't find any.  There was almost no info at all.

In the freeroll if a player is moved to another table they have to pay the big blind no matter what position they are in.  This is just wrong.

Thanks for the freeroll but I will withdraw my winnings until such time as you get your act together.  I hope there will be issues withdrawing.

[arallmuus]

I played in the freeroll and won a small amount. 

The software is from a site that closed last year and is still horrible.  There were no cash games running when I was on the site.  There was a game listed as having 2 players seated but nobody was actually there.  I sat in a play money table to see how things worked.  The rake was 10% which is high for a btc site and there was no cap to the rake   I certainly hope that is not the way it is for cash games.  I looked for rake info on the site but I couldn't find any.  There was almost no info at all.

In the freeroll if a player is moved to another table they have to pay the big blind no matter what position they are in.  This is just wrong.

Thanks for the freeroll but I will withdraw my winnings until such time as you get your act together.  I hope there will be no issues withdrawing.

the poker thing just opened for less than a week so I presume it could be no one playng in there except for the freerolls, sites been doing freerolls for promotion since its opened up, I withdrawed some of my coins and there is no issue with it except there is no automatic withdrawal, might have to wait for hours

[BetVIP]

I played in the freeroll and won a small amount. 

The software is from a site that closed last year and is still horrible.  There were no cash games running when I was on the site.  There was a game listed as having 2 players seated but nobody was actually there.  I sat in a play money table to see how things worked.  The rake was 10% which is high for a btc site and there was no cap to the rake   I certainly hope that is not the way it is for cash games.  I looked for rake info on the site but I couldn't find any.  There was almost no info at all.

In the freeroll if a player is moved to another table they have to pay the big blind no matter what position they are in.  This is just wrong.

Thanks for the freeroll but I will withdraw my winnings until such time as you get your act together.  I hope there will be no issues withdrawing.

the poker thing just opened for less than a week so I presume it could be no one playng in there except for the freerolls, sites been doing freerolls for promotion since its opened up, I withdrawed some of my coins and there is no issue with it except there is no automatic withdrawal, might have to wait for hours

Hi arallmuus,

The reason why there are few players in the cash games is that we launched the site only 5 days ago. We will attract players with free rolls and other marketing initiatives to build a solid base in no time!!

We are launching immediate withdrawals next week so you will be able to withdraw immediately without manual validation 

BetVIP

[nioc]

You attracted me with the freeroll but I'm leaving due to the issues I mentioned.  I don't mind waiting a bit for a withdrawal, it was just that I requested a withdrawal right after winning a freeroll and was hoping that wasn't an issue.

[BetVIP]

You attracted me with the freeroll but I'm leaving due to the issues I mentioned.  I don't mind waiting a bit for a withdrawal, it was just that I requested a withdrawal right after winning a freeroll and was hoping that wasn't an issue.

Hi nioc,

It is not an issue at all. Withdrawals are manually processed for now until we launch automated withdrawals next week. We will process your request, please just be a little bit patient! After all, it is free money that you are withdrawing  

Regards
Jess
BetVIP Support

[shulio]

You attracted me with the freeroll but I'm leaving due to the issues I mentioned.  I don't mind waiting a bit for a withdrawal, it was just that I requested a withdrawal right after winning a freeroll and was hoping that wasn't an issue.

Hi nioc,

It is not an issue at all. Withdrawals are manually processed for now until we launch automated withdrawals next week. We will process your request, please just be a little bit patient! After all, it is free money that you are withdrawing  

Regards
Jess
BetVIP Support

how long is the "manual withdrawal" needs to be processed?although you process it manually but spending up almost 10+ hours to wait for withdrawal is going to make your sites looks bad

and also please consider to lower the minimum withdrawal to 1 chip or 0.001 , thankyou very much for the freerolls !

[BetVIP]

You attracted me with the freeroll but I'm leaving due to the issues I mentioned.  I don't mind waiting a bit for a withdrawal, it was just that I requested a withdrawal right after winning a freeroll and was hoping that wasn't an issue.

Hi nioc,

It is not an issue at all. Withdrawals are manually processed for now until we launch automated withdrawals next week. We will process your request, please just be a little bit patient! After all, it is free money that you are withdrawing  

Regards
Jess
BetVIP Support

how long is the "manual withdrawal" needs to be processed?although you process it manually but spending up almost 10+ hours to wait for withdrawal is going to make your sites looks bad

and also please consider to lower the minimum withdrawal to 1 chip or 0.001 , thankyou very much for the freerolls !

Instant withdrawals are being implemented this week as stated above

Kind regards,
Jess

[shulio]

how long is the "manual withdrawal" needs to be processed?although you process it manually but spending up almost 10+ hours to wait for withdrawal is going to make your sites looks bad

and also please consider to lower the minimum withdrawal to 1 chip or 0.001 , thankyou very much for the freerolls !

Instant withdrawals are being implemented this week as stated above

Kind regards,
Jess

No, im not asking about instant withdrawal, im asking about how long this manual withdrawals is processed? because it has been hours that i am actually waiting for my withdrawal here

[panjul07]

how long is the "manual withdrawal" needs to be processed?although you process it manually but spending up almost 10+ hours to wait for withdrawal is going to make your sites looks bad

and also please consider to lower the minimum withdrawal to 1 chip or 0.001 , thankyou very much for the freerolls !

Instant withdrawals are being implemented this week as stated above

Kind regards,
Jess

No, im not asking about instant withdrawal, im asking about how long this manual withdrawals is processed? because it has been hours that i am actually waiting for my withdrawal here

I have made 2 withdrawal from BETVIPPoker
First one, I got it in 12hours
Second one, I made it after the 500mbtc freeroll yesteray, its been more than 18hours and I dont received it yet.
It means there is no exact time for the manual withdraw.
And I hope I'll get it soon.

[shulio]

I have made 2 withdrawal from BETVIPPoker
First one, I got it in 12hours
Second one, I made it after the 500mbtc freeroll yesteray, its been more than 18hours and I dont received it yet.
It means there is no exact time for the manual withdraw.
And I hope I'll get it soon.

This keeps me wonder, the poker barely have only few players, and i know that not all requested withdraw, so a 12+ hours for them to check the withdrawal if any fraud thing happened should be more than enough, this long withdrawal is what makes me want to stay away from their tournament, i dont want to them to keep my coins as long as they want, ill just play for the freerolls here

[panjul07]

I have made 2 withdrawal from BETVIPPoker
First one, I got it in 12hours
Second one, I made it after the 500mbtc freeroll yesteray, its been more than 18hours and I dont received it yet.
It means there is no exact time for the manual withdraw.
And I hope I'll get it soon.

This keeps me wonder, the poker barely have only few players, and i know that not all requested withdraw, so a 12+ hours for them to check the withdrawal if any fraud thing happened should be more than enough, this long withdrawal is what makes me want to stay away from their tournament, i dont want to them to keep my coins as long as they want, ill just play for the freerolls here

Yeah i know, long time withdrawal process is not good.
But,
As you can see, they plan to apply instant withdraw this week.
I love this poker application, easy to use, nice interface
So I hope they will implement instant withdraw ASAP.

Note : still waiting for my second withdrawal.

[BetVIP]

Hi all,

Please note that withdrawals can take up to 24 hours to process over weekends depending on the volume of requests we get. Please bear with us until we implement immediate withdrawals next week. We can assure you that as a fully licensed operator, all your bitcoins are 100% safe and you will all receive your withdrawals asap 

Dont forget to sign up for the free rolls and tournaments!

Regards
Jess
BetVIP Support

[panjul07]

Hi all,

Please note that withdrawals can take up to 24 hours to process over weekends depending on the volume of requests we get. Please bear with us until we implement immediate withdrawals next week. We can assure you that as a fully licensed operator, all your bitcoins are 100% safe and you will all receive your withdrawals asap 

Dont forget to sign up for the free rolls and tournaments!

Regards
Jess
BetVIP Support

OK I will wait for it,
I am a little bit confuse, now you say will implement immediate/instant withdrawal "next week" but few hours ago you said "this week".
In my opinion next week and this week has different meaning.
This week should be started tomorrow
Next Week should be started Next Sunday (6-7days from today)
Am I right?
Ignore it if I was wrong.

[BetVIP]

Hi all,

Please note that withdrawals can take up to 24 hours to process over weekends depending on the volume of requests we get. Please bear with us until we implement immediate withdrawals next week. We can assure you that as a fully licensed operator, all your bitcoins are 100% safe and you will all receive your withdrawals asap 

Dont forget to sign up for the free rolls and tournaments!

Regards
Jess
BetVIP Support

OK I will wait for it,
I am a little bit confuse, now you say will implement immediate/instant withdrawal "next week" but few hours ago you said "this week".
In my opinion next week and this week has different meaning.
This week should be started tomorrow
Next Week should be started Next Sunday (6-7days from today)
Am I right?
Ignore it if I was wrong.

Hi there,

By next week I mean week starting on Monday tomorrow 

Regards
BetVIP

[arallmuus]

Hi betvip, i've sent you a PM regarding the issue that im currently having
Thankyou for the great freerolls and tornament !


EDIT : thankyou betvip, i have received all my withdrawal

[Harib]

I cannot make a bet. Your site has a bet of mine from a week ago showing, and I have no way to delete it - there is no "X", and i cannot add a new bet.

This is a problem with your site I pointed out about a year ago.
You stated that you were aware of the issue, and then that it was fixed.

Your site and software are absolute crap.

Impossible to make a bet.

It's hard to believe that more than a handful of people are using the sportsbook here.

[BetVIP]

I cannot make a bet. Your site has a bet of mine from a week ago showing, and I have no way to delete it - there is no "X", and i cannot add a new bet.

This is a problem with your site I pointed out about a year ago.
You stated that you were aware of the issue, and then that it was fixed.

Your site and software are absolute crap.

Impossible to make a bet.

It's hard to believe that more than a handful of people are using the sportsbook here.

Hi there,

Perhaps you misunderstand how to use the site or how to bet properly? Please refrain from using bad language directed against us on these forums? I will look into your issue, if you would like us to pay the balance of your account to you and close the account, please let us know? You dont have to bet with us if you dont want to, it is that simple 

Regards
Jessica
BetVIP